Program Manager – Strategy and Operations
Omada Health
Senior Training Program Manager – IT
DaVita Kidney Care
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $75,200 - $110,400 per year
Job Level
Senior
About the role
- Accept assignment to one or more defined L&D Programs.
- Establish active engagement and positive relationships with the business partners.
- Establish active and positive relationships with corresponding teammates.
- Work in conjunction with Business & IT leaders to: Fully understand Program intent, expectations, challenges, budgets, and success criteria.
- Identify a comprehensive impact assessment on teammates, groups, and teams affected by the Program’s deployment.
- Evaluate and define Village impacts from the Program’s deployment.
- Establish Program-level deployment timeline that combines, to the extent possible, major Program components into defined Deployment Events.
- Help establish a Program-level Deployment Strategy that: Identifies, incorporates, and groups key “in-scope” elements into discrete Deployment Events where each Event: Enables a progressive implementation of Program elements, ensures each Event establishes the foundation for the future deployments, establishes Deployment Event dates, ensures appropriate coordination across and between L&D / Product teams and/or business partners.
- Conduct Content Reviews & Perform Quality Assurance.
- Review developed training materials to ensure they are factually accurate, align with business processes, and meet established quality standards.
- Develop training materials and performance support collateral to assist learners in applying their knowledge on the job.
- Maintain an up-to-date and organized listing of all training content in our CWOW learning library (StarLearning courses, knowledge Base articles, Pendo guides, DVU Digital Experience platform resources, etc.).
Requirements
- Proven experience and expertise with CWOW and field teammate workflows.
- The ability to translate complex information into clear, concise, and easy-to-understand performance support materials.
- Experience with basic graphic design or document creation tools is a plus.
- Familiarity with training rapid development tools such as Articulate Rise, Camtasia, and Articulate Storyline are preferred, but not required.
- A keen eye for detail to catch errors and inconsistencies in training materials.
- Strong organizational and time management abilities to manage multiple tasks, maintain a content library, and prioritize incoming requests.
- Excellent written and verbal communication skills to effectively collaborate with SMEs, instructional designers, and other stakeholders.
- Comfort with learning management systems (LMS) and standard office software (e.g., Microsoft Teams, Word, PowerPoint).
Benefits
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace ® , backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
content developmentquality assuranceimpact assessmenttraining material developmentgraphic designdocument creationtraining rapid development toolsperformance support materialsL&D program deploymentprogram-level deployment strategy
Soft skills
relationship buildingorganizational skillstime managementattention to detailwritten communicationverbal communicationcollaborationproblem-solvingadaptabilitycritical thinking
