EverCommerce

Performance and Engagement Program Manager

EverCommerce

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $103,000 - $117,000 per year

Job Level

Mid-LevelSenior

About the role

  • Plan all aspects of our twice-a-year employee engagement surveys, including goals and metrics, survey design, BU alignment, timelines, communications/enablement, analysis, action planning, and informing employees of outcomes
  • Build-out lifecycle surveys, fully leveraging the capability of Culture Amp and ensuring we gather the right data to enable timely business decisions and identify risk
  • Establish intake process for ad hoc survey requests and guardrails for efficient and effective use of the Culture Amp platform; Advise stakeholders about platform use, survey design, etc.
  • Analyze survey data to draw out insights; Partner with HRBPs and business leaders to help them understand the stories in their survey results
  • Own all aspects of mid-year and annual performance review cycles, including program components (definitions, templates, metrics, workflows, timelines, etc.), integration with Annual Compensation Review and promotions, and full communications plan
  • Evaluate business pain points related to performance and recommend program changes including (but not limited to): software platform, templates, workflows, ratings, roles, enablement, etc.
  • Gather business requirements for performance calibration and recommend a standardized program for mid-year review, including definitions, technology platform enablement, templates, reports, process, sample meeting presentations, etc.
  • Drive adoption of changes to performance management program (and engagement programs, if applicable)
  • Facilitate New Hire Orientation 9-12 times per year
  • Research industry best practices, behavioral science, and vendors to recommend new approaches and technology

Requirements

  • Sharp program management skills
  • Data analysis and storytelling with data
  • Expertise in performance management and engagement best practices, tools and technology, and peer-reviewed research
  • Ability to understand business needs and translate them into programs that solve business pain points
  • Is comfortable and effective influencing others, from front-line employees to executives
  • Experience with introducing change and building a coalition of support
  • Familiarity with Workday and Culture Amp preferred
Benefits
  • Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
  • Day 1 access to robust health and wellness benefits, including an annual wellness stipend
  • 401k with up to a 4% match and immediate vesting
  • Flexible and generous (FTO) time-off
  • Employee Stock Purchase Program

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
data analysisprogram managementsurvey designperformance managementengagement best practicesbusiness requirements gatheringchange managementperformance calibration
Soft skills
influencingstorytelling with dataunderstanding business needsbuilding coalitionsfacilitation
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