Operations

• Drive the planning, execution, and delivery of cross-functional initiatives that align with company priorities and accelerate growth.
• Identify opportunities to streamline operations, improve efficiency, and scale best practices across teams.
• Lead analysis to evaluate business performance, uncover insights, and support critical decision-making.
• Collaborate with senior leaders and key stakeholders across the company to align strategies, remove roadblocks, and ensure accountability.
• Develop and implement frameworks that enable smooth adoption of new processes, systems, and structures.
• Provide mentorship and guidance to junior team members, fostering professional growth and building a culture of excellence.
• Support additional initiatives and special projects as needed to meet evolving business needs.
• Work closely with Operations leadership to provide feedback on and execute operational strategy and deliver measurable results.
• Reports to Stacie Leung.

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