Customer Support – CPC Processor
Datavant
Customer Experience Representative
Datavant
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status
- Documenting information in multiple platforms using two computer monitors
- Working in a high-volume production environment
- Participate in comprehensive onsite/virtual training program and job shadowing with an assigned mentor
- Use company-provided equipment (including computer, monitor, virtual phone, etc.)
- Follow client health screening and vaccination requirements where applicable
Requirements
- Comfortable working in a high-volume production environment
- Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status
- Documenting information in multiple platforms using two computer monitors
- Proficient in Microsoft office (including Word and Excel)
- Full-Time: Monday - Friday, 8:00 am - 5:00 pm EST
- Post-offer health screenings and proof and/or completion of various vaccinations may be required
- This job is not eligible for employment sponsorship
