Dataminr

AI Research Scientist

• Work closely with multiple teams in the AI Platform organization to deploy, build, adapt, optimize, and deploy LLM models in production at very large scale
• Own the technical design and implementation of robust API services, libraries, and container strategies that define and support our end-to-end LLMOps lifecycle
• Optimize DL/LLM training and inference performance (speed/cost) on specialized hardware
• Drive the full lifecycle of complex AI problems: from initial research and literature review to hands-on data exploration, implementation of novel, in-house methods, and successful productization

Senior Software Engineer, AI Research

Account Executive

• Conduct and execute detailed sales campaigns, achieving quarterly and annual sales targets
• Build a strong pipeline through proactive prospecting, strategic networking, and leveraging partners
• Cultivate and sustain valuable client relationships
• Develop comprehensive insights into customer use cases and internal decision-making processes
• Analyze the competitive landscape and understand customer needs
• Provide valuable feedback to cross-functional teams to enhance products

Account Executive, Public Sector – Central and Eastern Europe

Application Engineer

• Provide technical leadership to help shape and research optimal solutions for cybersecurity
• Secure the deployment of modern containerized microservices and SaaS platforms
• Identify risks and gaps in the current platform and drive future state solutions
• Help architect a big-data solution for capturing security events across event logs

Senior Cloud Security Engineer

Executive Assistant

• Provide high-level administrative support to multiple executives
• Manage complex calendars, coordinate travel and expenses, schedule meetings
• Draft and develop presentations and materials for meetings
• Process and track expense reports and reimbursements
• Identify opportunities to streamline operations and implement process improvements

Product Marketing

• Design and deliver selling skills training
• Create and facilitate interactive, practical learning experiences for Account Executives
• Build and scale an AE Coaching Program
• Partner with frontline and regional sales leaders to create a process and program around coaching reps
• Lead prospecting excellence programs
• Drive deal execution mastery

GTM Enablement Director

Customer Success Manager

• own all aspects of solution design for new and existing customers
• ensure technical implementation success and scaling best practices across the organization
• work with customer success managers to build strong relationships with customer technical stakeholders
• lead technical discovery sessions to understand customer goals
• ensure customers fully adopt key features and capabilities

Customer Success Architect

Research Scientist

• Perform research to advance the state of the art and solve specific problems at scale in one or more of the following areas: Natural Language Processing (NLP), Named Entity Recognition (NER), Entity Linking (EL), Entity Alignment (EA), information extraction (IE), knowledge graphs (KG), graph embeddings, link prediction.
• Work closely with a diverse, interdisciplinary team to deliver value to customers (existing and new products).
• Contribute to the research community via publications in top tier venues, participation in program committees, etc.
• Excel in placing a human-centered focus on the work (context, end-user impact, etc), finding solutions that work in practice and have significant impact.
• Productionize and ship research into Dataminr’s products, and thus to its users worldwide.
• Senior candidates are expected to lead technical areas and/or people.

Senior Research Scientist, Knowledge Graphs

• Perform research to advance the state of the art and solve specific problems at scale in areas like Natural Language Processing, Machine and Deep Learning, and Knowledge Graphs
• Work closely with a diverse, interdisciplinary team to deliver value to customers
• Contribute to the research community via publications and program committees
• Focus on human-centered work (context, end-user impact)
• Productionize and ship research into Dataminr’s products

Senior Research Scientist

• Drive the reduction of customer-impacting issues by identifying systemic serviceability gaps
• Globally deploy and manage a formalized Customer Support function focusing on process improvements
• Champion a closed-loop feedback process for Voice of the Customer (VoC) to Product
• Establish and manage Key Performance Indicators (KPIs) to track success in serviceability
• Serve as the primary operational interlock for Customer Success and Technical Support with Product Management, Engineering, and Revenue Operations
• Direct the development and deployment of internal knowledge and automation tools for Customer Success Managers and Technical Support

Customer Success Director

• Serve as the platform expert and ensure value optimization for a portfolio of accounts
• Rely on scaled and strategic engagement techniques to support a diverse user base
• Interface with key stakeholders to align on business goals & objectives
• Leverage consultative skills to identify customer needs to build long-term solutions that ensure strong retention outcomes along with opportunistic growth opportunities
• Provide user-level support to augment business development efforts across the Corporate Risk vertical
• Collect customer feedback and clearly articulate product recommendations for Dataminr product development
• Develop deep insights regarding customer use cases, internal decision making nuances, budget cycles and other key information necessary to close the renewal
• Strategically navigate and influence stakeholders in the buying process

Full-stack Engineer

• Build and maintain high-quality prototypes and production-ready features written in Scala, Java, Go, Python, and TypeScript (React)
• Partner with AI research scientists, designers, and engineers
• Work on tools and workflows efficiently combining human and AI tasks at scale
• Drive improvements in security, scalability, reliability, and performance
• Collaborate with a multinational team to deliver innovative human-AI tools and workflows

Software Engineer II, Full Stack – Human AI Innovation Team

Manager

• Serve as an expert on geopolitical developments in Latin America, and relevant data sources to improve our AI models
• Monitor and analyze the quality of our data feeds
• Own and develop projects to improve our AI models’ performance in the real time event detection space
• Lead strategic initiatives across teams, addressing critical opportunities or issues
• Make real-time decisions with incomplete data
• Work with multiple stakeholders across all offices to support region-specific training
• Collaborate on and communicate about daily priorities in a team-centric environment

Subject Matter Expert Manager, Latin America

Administration

• Lead Salesforce administration (Sales Cloud, Service Cloud, Experience Cloud)
• Manage associated data sets according to governance best practices
• Serve as the subject matter expert on Salesforce security
• Collaborate with business stakeholders across Sales, Marketing, and Customer Success

Senior Manager, Salesforce Administration

• Provide day-to-day operational support to the CS team, ensuring efficient use of systems, processes, and playbooks
• Own the design, implementation, and upkeep of dashboards and reports to support CS team visibility, leadership alignment, and strategic readouts for QBRs/EBRs
• Ensure data accuracy across systems (Salesforce, Catalyst, Looker, Snowflake) and serve as the technical point of contact for CS tools
• Conduct customer base analyses to surface trends, retention risks, and upsell opportunities
• Implement processes, workflows, and email campaigns to support strategic initiatives and drive revenue retention
• Manage key CS projects, acting as the operational lead on cross-functional initiatives
• Work cross-functionally with leaders in CS, Revenue Operations, Sales, Product, and Finance to drive customer outcomes and improve internal efficiency
• Scale and optimize the global Customer Success organization through data, systems, and process improvements

Customer Success Operations Manager

• Lead a growing, interdisciplinary team of AI scientists and engineers performing research across Deep Learning, NLP, Computer Vision, Multimodal, Knowledge Graphs, Recommendation, and Search
• Drive cutting-edge research initiatives in NLP, LLMs, and Deep Learning and translate advancements into real-world, scalable AI-driven products
• Provide technical direction, thought leadership, and operational support for multiple projects
• Serve as a liaison between stakeholders including product, engineering, and design to align projects and solutions
• Work closely with executive leadership to ensure project alignment
• Contribute to the research community via talks, publications, and participation in program committees
• Place a human-centered focus on work to ensure end-user impact and practical solutions

Senior Director, AI Research

• Conduct and execute detailed sales campaigns to meet quarterly and annual sales targets using a robust, measurable sales process
• Build a strong pipeline through proactive prospecting, strategic networking, and leveraging channel partners
• Cultivate and sustain valuable client relationships and close complex enterprise deals
• Develop comprehensive customer insights into use cases, decision-making processes, and budget cycles
• Analyze the competitive landscape and position Dataminr’s portfolio effectively
• Provide product feedback to Product and Engineering teams to drive continuous product enhancements

Account Executive, SLED

• Expand the scope and scale of First Alert adoption, while driving successful customer outcomes within your assigned portfolio
• Design and implement scalable programs that seamlessly integrate First Alert into customer workflows, and align with customer’s enterprise level objectives
• Develop and maintain relationships across your account portfolio through capability briefings, product demonstrations, trainings, and execution of joint success plans / regular check-ins
• Serve as a First Alert platform expert ensuring customer engagements support organizational goals and drive positive outcomes for the customer beyond basic platform features and functionality
• Collect customer feedback and clearly articulate recommendations for First Alert product development to our engineering and product teams
• Successfully leverage data-driven metrics and reporting to understand and stay ahead of risks and opportunities that impact retention and growth

Security Engineer

• Play both a strategic and technical role in the development of AI models tailored to cybersecurity use cases and identification of new and emerging threats in real-time
• Work alongside AI scientists, Product leaders, cyber SMEs, Go To Market representatives, and end users to bring next-generation cybersecurity capabilities to Dataminr’s alerting platform
• Develop, train and finetune AI alerting models for a broad range of cybersecurity use cases
• Drive the incorporation of new data feeds into the Dataminr alerting platform to continually enrich cybersecurity alerting
• Assist and inform cybersecurity alerting processes and operations, including identifying emerging threats and refining understanding of existing ones
• Identify new opportunities for cybersecurity alerting actions and implement them while working with cross-functional teams
• Apply knowledge of threat, vulnerability and exploitation trends to continually strengthen Dataminr's AI detection and contextualization capabilities

Senior Manager – Cybersecurity Alerting Strategy

Sales

• Lead a team of Account Executives selling Cybersecurity & Corporate Security to Enterprise clients in Central Region
• Develop plan of action to win new logos and exceed new business quota
• Manage, motivate, and grow a team and hold them accountable for quota and activity
• Establish team culture promoting engagement, performance, teamwork, accountability, and success
• Establish territory-specific plans and collaborate with sales and functional leaders to service accounts effectively

Senior Software Engineer, AI Research

Account Executive, Public Sector – Central and Eastern Europe

Senior Cloud Security Engineer

Executive Assistant

GTM Enablement Director

Customer Success Architect

Senior Research Scientist, Knowledge Graphs

Senior Research Scientist

Customer Success Director

Customer Success Manager

Software Engineer II, Full Stack – Human AI Innovation Team

Subject Matter Expert Manager, Latin America

Senior Manager, Salesforce Administration

Customer Success Operations Manager

Senior Director, AI Research

Account Executive, SLED

Customer Success Manager

Senior Manager – Cybersecurity Alerting Strategy

Senior Director, Enterprise Sales