Partner with product and engineering teams to lead documentation projects and create public user documentation for security, observability, and automation products used by developers, SREs, and security engineers.
Gather technical details for public documentation by reviewing internal product materials and hands-on testing of products.
Create developer-facing documentation and guides for Datadog SDKs, APIs, and developer tools to enable the developer community to onboard and succeed with our products.
Collaborate with the documentation team to help maintain documentation standards and contribute to ongoing process improvements.
Participate in a business-hours interrupt-handling rotation to respond to documentation questions, requests, and issues as they come up.
Review and provide editorial feedback on documentation written by others to help maintain quality and consistency.
As a senior team member, you also provide coaching, mentoring, and guidance to others on the team.

Requirements

You are an experienced technical writer with at least 5 years of experience writing technical documentation for developers, SREs, and security engineers.
You are experienced in using Markdown, a static-site generator, and GitHub to develop and publish documentation with a ‘Docs as Code’ approach.
You are comfortable and familiar with using basic Python and reading at least 1 other programming language (e.g., Java, Ruby).
You are comfortable and familiar with modern infrastructure concepts such as cloud services and containers.
You have publicly available technical writing samples.
You have experience managing large and complex documentation sets and developing well-structured and effective information architecture.
You have experience using AI tools as part of documentation work.
Bonus points if you have experience documenting modern security platforms, particularly in areas such as application and API security, cloud workload protection, or application security testing.

Benefits

New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
Continuous professional development, product training, and career pathing
Intradepartmental mentor and buddy program for in-house networking
An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
Access to Inclusion Talks, our internal panel discussions
Free, global mental health benefits for employees and dependents age 6+
Competitive global benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

technical writingdocumentationMarkdownstatic-site generatorGitHubPythonJavaRubyinformation architectureAI tools

Soft Skills

coachingmentoringcollaborationeditorial feedbackprocess improvements