
Technical Writer
Datadog
full-time
Posted on:
Location Type: Remote
Location: California • Colorado • United States
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Salary
💰 $125,000 - $155,000 per year
About the role
- Partner with our product and engineering teams to manage documentation projects and create public user documentation for observability and automation products used by developers.
- Gather technical details for public documentation by reviewing internal product materials and hands-on testing of products.
- Create developer-facing documentation and guides for Datadog SDKs, APIs, and developer tools to enable the developer community to onboard and succeed with our products.
- Collaborate with the documentation team to help maintain documentation standards and contribute to ongoing process improvements.
- Participate in a business-hours interrupt-handling rotation to respond to documentation questions, requests, and issues as they come up.
- Review and provide editorial feedback on documentation written by others to help maintain quality and consistency.
Requirements
- You are a technical writer with at least 3 years of relevant experience writing developer documentation.
- You are experienced in using Markdown, a static-site generator, and Github to develop and publish documentation with a ‘Docs as Code’ approach.
- You are comfortable reading and understanding code written in at least one programming language (e.g., Java, Ruby, Python).
- You are comfortable and familiar with modern infrastructure concepts such as cloud services and containers.
- You have publicly available technical writing samples.
- You have experience writing documentation for complex platforms with multiple ways for developers to interact with the product (for example, through a user interface, APIs, or automated workflows).
- You have experience using AI tools as part of documentation work.
Benefits
- New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
- Continuous professional development, product training, and career pathing
- Intradepartmental mentor and buddy program for in-house networking
- An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
- Access to Inclusion Talks, our Internal panel discussions
- Free, global mental health benefits for employees and dependents age 6+
- Competitive global benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical writingMarkdownstatic-site generatorGitHubJavaRubyPythondocumentation for complex platformsAI toolsDocs as Code
Soft Skills
collaborationeditorial feedbackprocess improvementscommunicationproblem-solving