Datadog

Technical Writer

Datadog

full-time

Posted on:

Location Type: Remote

Location: CaliforniaColoradoUnited States

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Salary

💰 $125,000 - $155,000 per year

About the role

  • Partner with our product and engineering teams to manage documentation projects and create public user documentation for observability and automation products used by developers.
  • Gather technical details for public documentation by reviewing internal product materials and hands-on testing of products.
  • Create developer-facing documentation and guides for Datadog SDKs, APIs, and developer tools to enable the developer community to onboard and succeed with our products.
  • Collaborate with the documentation team to help maintain documentation standards and contribute to ongoing process improvements.
  • Participate in a business-hours interrupt-handling rotation to respond to documentation questions, requests, and issues as they come up.
  • Review and provide editorial feedback on documentation written by others to help maintain quality and consistency.

Requirements

  • You are a technical writer with at least 3 years of relevant experience writing developer documentation.
  • You are experienced in using Markdown, a static-site generator, and Github to develop and publish documentation with a ‘Docs as Code’ approach.
  • You are comfortable reading and understanding code written in at least one programming language (e.g., Java, Ruby, Python).
  • You are comfortable and familiar with modern infrastructure concepts such as cloud services and containers.
  • You have publicly available technical writing samples.
  • You have experience writing documentation for complex platforms with multiple ways for developers to interact with the product (for example, through a user interface, APIs, or automated workflows).
  • You have experience using AI tools as part of documentation work.
Benefits
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • Intradepartmental mentor and buddy program for in-house networking
  • An inclusive company culture, ability to join our Community Guilds (Datadog employee resource groups)
  • Access to Inclusion Talks, our Internal panel discussions
  • Free, global mental health benefits for employees and dependents age 6+
  • Competitive global benefits
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
technical writingMarkdownstatic-site generatorGitHubJavaRubyPythondocumentation for complex platformsAI toolsDocs as Code
Soft Skills
collaborationeditorial feedbackprocess improvementscommunicationproblem-solving