Datacor, Inc.

Implementation Specialist

• Lead and support full-cycle implementations of Baytek’s LIMS/QC solutions for refinery and chemical manufacturing clients.
• Work directly with lab managers, chemists, technicians, IT, and operations stakeholders to configure workflows, drive user adoption, train teams, and ensure the system supports regulatory and business requirements.
• Serve as the primary implementation lead and refinery lab subject matter expert during customer deployments.
• Partner with customer stakeholders (Lab, Operations, Engineering, IT, Compliance) to gather requirements and map real-world lab processes into system workflows.
• Guide project planning and execution to ensure on-time delivery, adoption, and long-term success.
• Configure LIMS/QC workflows to support refinery sample tracking, QC testing and results validation, and product release and compliance requirements.
• Deliver structured training for lab teams (chemists, technicians, supervisors, and other users) across varying technical skill levels.
• Troubleshoot technical and process-related issues during implementation and go-live support.

Lead Implementation Specialist

• Support senior implementation leads during customer deployments, learning the end-to-end project lifecycle.
• Assist in gathering requirements from customer stakeholders (Lab, Operations, Engineering, IT, Compliance) and documenting lab processes.
• Help coordinate project tasks and track milestones to support on-time delivery.
• Assist with configuring LIMS/QC workflows, including refinery sample tracking (units, tanks, streams), QC testing and results validation, and product release processes.
• Learn to align configurations with ASTM-based testing and refinery quality operations under the guidance of senior team members.
• Support instrument integration tasks and help document workflow configurations (GC, distillation, flash point, viscosity, vapor pressure, etc.).
• Assist in delivering training sessions for lab teams (chemists, technicians, supervisors) across varying technical skill levels.
• Help create and maintain documentation and knowledge transfer materials (SOPs, job aids, configuration notes).
• Support rollout readiness activities, including preparing training environments and organizing materials.
• Assist with troubleshooting technical and process-related issues during implementation and go-live support.
• Learn to identify opportunities to improve lab workflows, data quality, and reporting through system optimization.
• Provide observations and feedback to senior team members to support product improvement efforts.
• Actively participate in team learning through templates, best practices, and reusable configuration patterns.
• Build domain expertise in refinery lab operations, LIMS technology, and implementation methodology.
• Pursue relevant certifications or training as recommended by your manager.

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Senior Lead Product Manager, Data Platform – Analytics

Database Administrator

• Partner with product teams, developers, and the Principal Architect to manage, maintain, and optimize the organization's database environments.
• Responsible for ensuring the reliability, performance, and security of all databases while driving modernization efforts including migration from legacy platforms such as Microsoft Access to modern database solutions.
• Manage, monitor, and maintain all databases across the organization including Microsoft Access, SQL Server, MySQL, PostgreSQL, and other platforms.
• Maintain a comprehensive inventory of all databases, including ownership, usage, and technology stack.
• Perform routine database administration tasks including backups, restores, copying, archiving, and schema updates.
• Monitor and tune database performance to ensure optimal response times and resource utilization.
• Analyze and optimize queries, with a focus on improving performance in VB-based applications.
• Proactively identify and resolve database bottlenecks and performance issues.
• Implement indexing strategies, query optimization, and execution plan analysis.
• Lead and support the migration of Microsoft Access databases to SQL Server, MySQL, PostgreSQL, and other modern platforms.
• Collaborate with the Principal Architect and product teams to define migration strategies and timelines.
• Document legacy database structures and developing migration plans that minimize disruption to operations.
• Evaluate and recommend modern database technologies and architectures as appropriate.
• Partner with development teams to establish and enforce database query best practices.
• Provide hands-on guidance and code review for database interactions within applications.
• Create and maintain documentation, standards, and reference guides for database development.
• Serve as a technical resource for developers on schema design, stored procedures, and data modeling.
• Implement and manage database monitoring and alerting solutions to proactively detect and respond to issues.
• Define and track key database health metrics including performance, storage, and availability.
• Respond to and resolve database incidents, performing root cause analysis and implementing preventive measures.
• Maintain audit logs and ensure compliance with data governance and security policies.
• Manage database access controls, user permissions, and role-based security.
• Ensure sensitive data is protected in accordance with organizational and regulatory requirements.
• Perform regular security assessments and vulnerability reviews of database environments.

Senior Lead Database Administrator

• Serve as point of contact for delivering solutions for projects across diverse industries.
• Plan and schedule the delivery process, including defining project scope, milestones, and timelines.
• Manage the budget and resources of the delivery, including allocation of task to team members and ensure the project stays on track.
• Identify and mitigate risk to the delivery, including developing contingency plans to mitigate potential issues.
• Track progress and adjust schedules to keep deliveries on track.
• Conduct executive status meetings with key stakeholders.
• Understanding the key business drivers as well as predicting, identifying, and managing key issues and risk through insights, factual conclusions and advice.
• Oversee day-to-day operations, ensuring all deliveries are completed on time and meet customer satisfaction.
• Manage customer inquiries and complaints related to project delivery.
• Stay updated on the latest ERP trends, technologies and best practices.

Senior Implementation Specialist, Delivery

Technical Writer

• Work independently with minimal direction, demonstrating ownership of documentation projects and the ability to drive results without close supervision.
• Create, organize, and maintain user-facing and internal documentation including user guides, release notes, process documents, and additional documentation as needed.
• Collaborate with product managers, engineers, QA, and other stakeholders to gather technical information and validate accuracy.
• Work in a cloud-based Component Content Management System (CCMS) to ensure content reuse, consistency, collaboration, and scalability.
• Advocate for users by crafting content that is clear, useable, and aligned with product workflows.
• Build strong working relationships across teams (product, support, and engineering) and contribute to a positive, service-focused documentation culture.
• Leverage AI tools to accelerate delivery; for example, transforming recorded demos and transcripts into draft documentation for rapid editing and refinement.
• Use AI-powered editing and analysis tools to improve documentation accuracy, consistency, and overall quality.
• Apply AI-based analytics and reporting to gain visibility into the questions users are asking and the issues they’re trying to solve, helping the team identify content gaps and opportunities for improvement.
• Improve content, processes, and standards based on feedback, analytics, and your own observations.

Lead Implementation Specialist

Implementation Specialist

Senior Lead Product Manager, Data Platform – Analytics

Senior Lead Database Administrator

Senior Implementation Specialist, Delivery

Senior Technical Writer