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Lead Implementation Specialist
Datacor, Inc.Lead Implementation Specialist guiding lab software solution deployments for refinery and chemical manufacturing clients. Collaborating across teams to configure workflows and ensure regulatory compliance.
About the role
Key responsibilities & impact- Lead and support full-cycle implementations of Baytek’s LIMS/QC solutions for refinery and chemical manufacturing clients.
- Work directly with lab managers, chemists, technicians, IT, and operations stakeholders to configure workflows, drive user adoption, train teams, and ensure the system supports regulatory and business requirements.
- Serve as the primary implementation lead and refinery lab subject matter expert during customer deployments.
- Partner with customer stakeholders (Lab, Operations, Engineering, IT, Compliance) to gather requirements and map real-world lab processes into system workflows.
- Guide project planning and execution to ensure on-time delivery, adoption, and long-term success.
- Configure LIMS/QC workflows to support refinery sample tracking, QC testing and results validation, and product release and compliance requirements.
- Deliver structured training for lab teams (chemists, technicians, supervisors, and other users) across varying technical skill levels.
- Troubleshoot technical and process-related issues during implementation and go-live support.
Requirements
What you’ll need- 5+ years of refinery, petrochemical, or industrial laboratory experience (hands-on lab operations strongly preferred).
- Demonstrated knowledge of:
- ASTM-aligned lab testing practices
- Instrument maintenance and calibration
- Quality systems, compliance, and audit readiness (EPA/OSHA familiarity preferred)
- Prior experience in one or more of the following:
- LIMS administration (preferred)
- LIMS implementation support
- Leading or supporting lab system rollouts and process change initiatives
- Strong communication and training skills, with the ability to guide teams through complex operational change.
- Strong problem-solving and troubleshooting mindset.
- Willingness to travel 25–50% across North America.
Benefits
Comp & perks- Equal Opportunity Employer
- Fair and consistent evaluation process
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
LIMS administrationLIMS implementation supportASTM-aligned lab testing practicesinstrument maintenancecalibrationquality systemscomplianceaudit readinessrefinery sample trackingQC testing
Soft Skills
strong communicationtraining skillsproblem-solvingtroubleshootingguiding teamsproject planningexecutionuser adoptionstakeholder engagementleadership