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Implementation Specialist
Datacor, Inc.Implementation Specialist supporting LIMS/QC solutions for refinery and chemical manufacturing clients. Collaborating with teams to ensure successful technology implementations.
Tech Stack
Tools & technologiesFlash
About the role
Key responsibilities & impact- Support senior implementation leads during customer deployments, learning the end-to-end project lifecycle.
- Assist in gathering requirements from customer stakeholders (Lab, Operations, Engineering, IT, Compliance) and documenting lab processes.
- Help coordinate project tasks and track milestones to support on-time delivery.
- Assist with configuring LIMS/QC workflows, including refinery sample tracking (units, tanks, streams), QC testing and results validation, and product release processes.
- Learn to align configurations with ASTM-based testing and refinery quality operations under the guidance of senior team members.
- Support instrument integration tasks and help document workflow configurations (GC, distillation, flash point, viscosity, vapor pressure, etc.).
- Assist in delivering training sessions for lab teams (chemists, technicians, supervisors) across varying technical skill levels.
- Help create and maintain documentation and knowledge transfer materials (SOPs, job aids, configuration notes).
- Support rollout readiness activities, including preparing training environments and organizing materials.
- Assist with troubleshooting technical and process-related issues during implementation and go-live support.
- Learn to identify opportunities to improve lab workflows, data quality, and reporting through system optimization.
- Provide observations and feedback to senior team members to support product improvement efforts.
- Actively participate in team learning through templates, best practices, and reusable configuration patterns.
- Build domain expertise in refinery lab operations, LIMS technology, and implementation methodology.
- Pursue relevant certifications or training as recommended by your manager.
Requirements
What you’ll need- 1–3 years of laboratory experience in a refinery, petrochemical, industrial, or related lab environment (hands-on bench work, co-op, or internship experience counts).
- Foundational knowledge of one or more of the following: ASTM-aligned lab testing practices, instrument operation and calibration basics, or quality systems and compliance concepts.
- Strong communication skills and a willingness to learn customer-facing responsibilities.
- Problem-solving mindset with attention to detail.
- Willingness to travel 25–50% across North America.
- Bachelor's degree in Chemistry, Chemical Engineering, or a related scientific field (or equivalent experience).
Benefits
Comp & perks- Health insurance
- Professional development
- 401(k) matching
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
LIMSQC workflowsASTM testinginstrument integrationGCdistillationflash pointviscosityvapor pressurelaboratory experience
Soft Skills
communication skillsproblem-solvingattention to detailwillingness to learnteam collaborationcustomer-facing responsibilitiesdocumentation skillstraining deliveryfeedback provisionworkflow optimization
Certifications
Bachelor's degree in ChemistryBachelor's degree in Chemical Engineeringrelevant certifications