Datacom

Backend Engineer

• Designing, building, and deploying applications for our customers using the latest .NET technologies, with a strong emphasis on scalability and performance.
• Working closely with customers to understand their needs and tailor solutions that solve real-world business challenges.
• Providing technical advice and consultancy to our customers
• Working closely with stakeholders and taking accountability for the technical experince and outcomes
• Staying across the latest tech trends, models, and tools, and bring innovative ideas into solution design.
• Contributing to establishing best practices, frameworks, and reusable components for development at Datacom.
• Collaborating with cross-functional teams to intuitive, user-facing tools and APIs that deliver measurable business value to our customers.
• Working to ensure that systems are developed within agreed budgets and time frames and achieve necessary design and systems security standards.

Tech Lead – Senior Full Stack .NET Developer

Business Development Rep

• Represent Datacom to a broad range of customers, both Government and Corporate
• Promote a range of IT service offerings and develop new business opportunities
• Sell Datacom service offerings across managed services, cybersecurity, cloud and digital platforms and applications
• Build and maintain strong relationships with customers, partners and vendors

Senior Business Development Manager

Full-stack Engineer

• Leading development teams through influence, including planning, controlling and reporting on progress.
• Designing, coding, and testing applications either in one major language or in a range of programs across multiple platforms.
• Making Tech Stack choices and capturing knowledge continuously as part of your work.
• Mentoring developers in technical and other complementary team delivery skills.
• Ensuring that systems are developed within agreed budgets and time frames and achieving necessary design and systems security standards.
• Overseeing the analysis, design, programming, debugging, and modification of software for our Datapay product.
• Working closely with Product and Design teams to ensure quality solutions- are delivered on time.
• Leads communication and collaboration across Development, Design, and Product teams, to ensure alignment and create successful outcomes.

Principal Developer – Full Stack

Financial Planning and Analysis

• Leading or supporting budgeting and forecasting for assigned functions, value streams, or products.
• Building and maintaining driver-based financial models for SaaS metrics such as MRR, ARR, churn, ARPU, CAC, LTV, and contribution margin.
• Partnering with budget owners to test assumptions, highlight risks and opportunities, and inform capital allocation decisions.
• Running scenario and sensitivity analysis on pricing, campaigns, investment timing, and people growth.
• Producing management reporting, variance analysis, and executive commentary for allocated business areas.
• Delivering deep-dive analysis on unit economics, funnel performance, churn drivers, product or segment profitability.
• Supporting product, GTM, and operations teams with commercial analysis for new initiatives.
• Preparing structured investment analyses for product, AI, GTM, or efficiency projects.
• Improving finance processes, reporting, systems, and adopting AI-enabled analytics tools.
• Promoting strong financial literacy and learning-led decision-making across the organisation.

Senior Finance Analyst

Network Engineer

• Be a key contact for Security (Firewall related changes).
• Performing the duties and follow the processes as assigned for the operation of Datacom’s operational and managed Network environments.
• Troubleshooting, Requests, Incidents and Events. Running and leading incident resolution.
• Analysing network data and reporting tools with a view to providing recommendations on performance improvements to network infrastructures as appropriate.
• Analysing risk and documenting as required.
• Confidently and accurately completing change documentation including description, change steps, backout steps, testing required and detailed timing.
• Leading and completing tasks accurately and in a timely fashion, completing any ITSM and timekeeping records as appropriate.
• Monitoring the performance of the organisation’s communications carriers/network providers in relation to established service level agreements (SLAs) and business needs.

Senior Network Engineer

Business Analyst

• Requirements Discovery
• Understand the client's business, existing processes, problems, and needs you will be responsible for
• Creating JIRA tickets
• Acceptance criteria
• Implementation details
• Mappings of consumers and providers
• Document information on Confluence
• UML diagrams (sequence), Integration design patterns
• Mapping tables
• Endpoints and environments
• Postman collections
• Acceptance criteria
• Facilitate workshops and discussion sessions/channels
• 3 amigos session (Dev. tester and BA)
• Data model implementation
• HTTP Operations
• Data types
• Technical Ability:
• Create Swagger Specifications (Contracts) - Swagger Editor or Notepad++ or VS code
• Understanding of the integration patterns and flows:
• SOAP vs REST APIs
• API contract design and maintenance
• Consumers and providers of the APIs
• Error Handling patterns
• Messaging Queuing Processes such as ActiveMQ, Kafka
• Estimation and Team Management – You will provide estimates for Change Requests and larger pieces of work following a reliable and traceable estimation methodology.
• Design the system from a functional perspective, produce drafts of the Design documents, lead/manage the review of those documents with the client, and achieve approval and signoff of the Design documents
• Work closely with the Technical Lead and Architects, ensure they are kept updated, and especially made aware of scope changes, project issues, and risks
• Provide team with business experience, advice on industry best practices, etc.
• Provide input into User Guides as required
• Ensure all reviews required are completed at the required checkpoints

Technical Business Analyst

Solutions Engineer

• Lead the end-to-end design of integration solutions
• Champion the use of Enterprise Integration Patterns (EIP)
• Define and oversee the API Management (APIM) strategy
• Architect high-throughput asynchronous systems
• Act as the lead advisor for transitioning from legacy middleware to AIS architectures
• Establish and document best practices
• Conduct architectural reviews and technical assessments
• Translate technical complexity into actionable insights for stakeholders

Solution Architect – Azure Integration Services

• Define the architectural roadmap for our AI initiatives, focusing on scalability through Micro Frontends
• Act as the subject-matter expert for React and C#/.NET, setting the gold standard for code quality and UI performance
• Oversee the technical delivery of AI-powered features, ensuring they are integrated seamlessly into our existing ecosystem
• Bridge the gap between product vision and technical execution, communicating complex AI concepts to non-technical stakeholders
• Build a high-performing software development culture through technical coaching, architectural reviews, and talent development

Contract – Senior Full-Stack Developer, .NET, React

Engineer

• Serve as a Citrix Engineer supporting technology-based solutions.
• Responsible for the support of Citrix environments, including remote support and onsite visits.
• Participate in on-call roster for after-hours support.
• Gather requirements and work on Citrix and NetScaler projects.
• Provide technical maintenance, support services, and maintain documentation.
• Deliver services to customers ensuring service level agreements are met.
• Manage infrastructure, driving service process improvement.
• Scope and work on projects utilizing Citrix and NetScaler expertise.
• Coach others in the team, sharing knowledge and expertise.

Citrix Engineer

• Provide technical guidance and mentorship to a team of integration developers, fostering a culture of collaboration and continuous improvement.
• Design and architect robust and scalable integration solutions using Azure Integration Services (Logic Apps, Service Bus, API Management, Event Grid, etc.).
• Leverage deep expertise in Azure integration patterns and best practices to deliver efficient and effective solutions.
• Oversee the development and implementation of integration solutions, ensuring adherence to coding standards and best practices.
• Design, develop, and manage APIs using Azure API Management, ensuring security, scalability, and discoverability.
• Lead the team in resolving complex integration issues, ensuring timely and effective solutions.
• Effectively communicate technical concepts to both technical and non-technical stakeholders.
• Implement and maintain CI/CD pipelines for integration deployments, promoting automation and efficiency.
• Optimize integration solutions for performance, scalability, and reliability.
• Create and maintain comprehensive technical documentation.

Contract – Technical Lead – Azure Integration Specialist

Manager

• Lead virtual teams to develop responses for complex tenders and major proposals (including EOIs, RFIs, RFQs, and RFPs)
• Mentor junior staff, drive continuous improvement, foster best practice
• Co-ordinate and ensure that all opportunities follow qualification, risk assessment and review processes.
• Oversee the proposal process, including content acquisition and internal review.
• Provide regular status updates to business stakeholders in conjunction with the opportunity owner.
• Manage all commercial and quality reviews ensuring all business and delivery stakeholders have approved all aspects of the solution and costs.
• Collaborate and develop relationships with stakeholders and contributors
• Continuous development of a library of best practice collateral that can be used in proposal creation.
• Maintaining a proposal toolkit - to ensure that all company guidelines are adhered to

Senior Bid Manager

Director

• Involved in various phases of project delivery, including design, development, testing, and deployment.
• Responsibilities will be project-specific and may involve collaborating with cross-functional teams to deliver high-quality solutions that align with client needs.
• Encouraged to bring unique perspectives and expertise to every project, fostering an environment of innovation and growth.

Programme Director

QA Automation Engineer

• Develop and maintain e2e tests using tools such as Playwright, Selenium, Cypress and/or Cucumber.
• Conduct integration testing with tools such as Postman, Rest Assured, Bruno.
• Design, implement, and manage CI/CD pipelines using Azure DevOps.
• Develop and maintain automated test scripts using Java, Postman, Junit 5, Rest Assured, Python, Typescript, Cucumber BDD runner.
• Strong proficiency in Git, Kafka Confluent Server experience will be helpful.

Senior QA Automation Engineer

• **Our purpose**
• Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.
• **Our Team**
• The Software Engineering team look after all the digital technology solutions that are currently being used by our clients. We take pride in what we do and who we do it for. As a well-established team we have a good mix of senior through to junior- level roles, and we encourage everyone to come to work in their own skin, be yourself and most importantly have fun.
• **The Contract**
• We are looking for a Tech Lead - Mulesoft - Contractor for a long-term contract opportunity starting immediately in Melbourne.
• Our focus is on Senior level capability contractors with proven experience to deliver quality pieces of work.
• **The contract is based in Melbourne and ideally the contractor will be based in Melbourne.**
• **Hybrid role with two days a week in-office (customer)**
• **ONLY APPLICANTS BASED IN AUSTRALIA WITH LEGAL WORK RIGHTS WILL BE CONSIDERED**
• **NO SPONSORSHIP WILL BE PROVIDED FOR THIS ROLE.**

Tech Lead – MuleSoft

Customer Success Manager

• Owning the development and implementation of strategy for one or more Customers, in line with broader Datacom strategy.
• Collaborating with other senior managers to establish strategic plans and objectives.
• Planning, personnel, budgeting, managing expense priorities, and recommending and implementing changes to methods.
• Involved in development of methods, techniques and evaluation criteria for projects, programs, and strategy for our customers
• Directing and controlling the activities of own area of business, sometimes through managers within the team.
• Supporting Sales, Presales and Technical teams across Datacom ensuring an aligned go-to-market approach focused on growth and mutual benefit between Datacom and our customers.
• Managing the relationships with (and between) external agencies and suppliers, ensuring contracts and service levels are negotiated in line with strategic aims and financial constraints and ongoing service is in-line with agreed contracts.
• Making final decisions on administrative or operational matters, ensuring effective achievement of operational objectives.
• Ensuring budgets and schedules meet requirements.
• Interactions frequently involve special skills, such as negotiating with customers or management or attempting to influence senior level leaders regarding matters of significance to the business.