DASCO Home Medical Equipment

Director

• Directs and administers the activities of the organization regarding implementation and management of consignment accounts
• Develop and maintain professional relationships with consignment account representatives
• Evaluate and manage consignment products and formulary
• Gather, analyze, and report consignment performance data
• Provide consignment process and inventory education and training to all stakeholders

Director of Consignment Optimization

Manager

• Oversee and support operational systems utilized within Central Business Operations
• Serve as a primary systems resource for platforms including Parachute, Synapse, Coral, Brightree, and related technologies
• Partner with operational leadership to improve workflows, automation, and system utilization across departments
• Configure and maintain system settings, workflows, operational rules, and user access
• Identify opportunities to reduce manual work and improve operational efficiency through automation and system enhancements
• Troubleshoot system issues and coordinate resolutions with vendors, IT, and operational teams
• Support system integrations and ensure data accuracy across platforms
• Develop and maintain reporting, dashboards, and operational metrics
• Lead testing, validation, and implementation efforts for system updates, enhancements, and new workflows
• Create and maintain documentation, standard operating procedures, and workflow guides
• Train and support associates and leaders on systems functionality and best practices
• Partner cross-functionally with Revenue Cycle, Clinical, Intake, Documentation, Resupply, Compliance, IT, and Operations teams
• Ensure compliance with HIPAA, company policies, and data security standards
• Participate in operational strategy discussions and continuous improvement initiatives
• Other duties and special projects as assigned

CBO Systems Manager

Accounts Receivable

• Responsible for the day-to-day leadership of the Accounts Receivable team
• Responsible for training, coaching, counseling, problem-solving, and performance monitoring
• Serves as a subject matter expert in AR functions such as billing, collections, denial management, and payment posting
• Completes performance management activities as required by the department manager
• Provides regular feedback and coaching to team members on AR performance
• Assists the manager with daily AR operations, including workload distribution, staffing, scheduling, and productivity tracking
• Communicates effectively with leadership regarding AR trends, payer issues, staffing concerns, and operational risks

Team Lead, Accounts Receivable

• Oversees daily AR operations including billing, follow-up, collections, denial management, and cash posting
• Holds direct accountability for AR outcomes, including Days Sales Outstanding (DSO), aging performance, cash collections, and reduction of bad debt
• Ensures team members actively manage and take ownership of their assigned AR portfolios, including timely follow-up on outstanding balances
• Drives a proactive approach to denial management, including identification of root causes, implementation of mitigation strategies, and prevention of recurring issues
• Conducts routine audits of AR work to ensure accuracy, compliance, and effectiveness of collection and denial resolution efforts
• Responsible for the hiring, training, coaching, and development of staff

Director of Consignment Optimization

CBO Systems Manager

Team Lead, Accounts Receivable

Manager, Accounts Receivable