CBO Systems Manager

DASCO Home Medical Equipment

Central Business Operations Systems Manager overseeing healthcare operational technologies. Focusing on workflow efficiency and supporting critical systems across departments in the organization.

Posted 6/2/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Oversee and support operational systems utilized within Central Business Operations
Serve as a primary systems resource for platforms including Parachute, Synapse, Coral, Brightree, and related technologies
Partner with operational leadership to improve workflows, automation, and system utilization across departments
Configure and maintain system settings, workflows, operational rules, and user access
Identify opportunities to reduce manual work and improve operational efficiency through automation and system enhancements
Troubleshoot system issues and coordinate resolutions with vendors, IT, and operational teams
Support system integrations and ensure data accuracy across platforms
Develop and maintain reporting, dashboards, and operational metrics
Lead testing, validation, and implementation efforts for system updates, enhancements, and new workflows
Create and maintain documentation, standard operating procedures, and workflow guides
Train and support associates and leaders on systems functionality and best practices
Partner cross-functionally with Revenue Cycle, Clinical, Intake, Documentation, Resupply, Compliance, IT, and Operations teams
Ensure compliance with HIPAA, company policies, and data security standards
Participate in operational strategy discussions and continuous improvement initiatives
Other duties and special projects as assigned

Requirements

What you’ll need

Bachelor’s degree in Information Technology, Healthcare Administration, Business, Operations, or related field preferred
Previous experience supporting healthcare operational systems strongly preferred
Experience with Brightree, Parachute, Synapse, Coral, or similar healthcare technology platforms preferred
Experience with workflow automation, reporting, operational analytics, or process improvement initiatives preferred
Strong project management and organizational skills
Advanced problem-solving and analytical abilities
Strong communication and collaboration skills
Proficiency in Microsoft Office Suite, particularly Excel and reporting tools

Benefits

Comp & perks

Occasional evening and weekend work may be required as job duties demand

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

workflow automationoperational analyticsprocess improvementsystem configurationdata accuracyreportingdashboard developmentsystem integrationtroubleshootingtesting and validation

Soft Skills

project managementorganizational skillsproblem-solvinganalytical abilitiescommunication skillscollaboration skillstrainingsupportleadershipcontinuous improvement

Certifications

Bachelor’s degree in Information TechnologyBachelor’s degree in Healthcare AdministrationBachelor’s degree in BusinessBachelor’s degree in Operations