Darede

Analyst

• Verify and validate requests for services and products originating from active contracts, ensuring they comply with the established contract clauses.
• Perform regular checks and updates of contract records in the system, ensuring data integrity and compliance with operational requirements.
• Assist with monitoring deadlines, contract terms and renewals.
• Support communication between requesting departments, procurement, and legal to expedite the process of resource activation.
• Prepare spreadsheets and basic reports to track departmental KPIs.

Junior Contracts Analyst

• Operate and support environments in AWS and Azure (focus on EKS).
• Execute and track GMUDs (change management) in production.
• Monitor environments and respond to incidents and alerts.
• Perform troubleshooting on Kubernetes clusters (EKS).
• Participate in on-call shifts and war rooms.
• Ensure safe execution of deployments, changes, and rollbacks.
• Support development teams with infrastructure requests.
• Conduct root cause analysis (RCA) and recommend improvements.
• Manage logs, metrics, and observability.
• Automate operational routines.

Mid-level Cloud Infrastructure Analyst – AWS, Azure

Product Manager

• Act as the product owner, managing the entire product lifecycle from discovery to continuous evolution.
• Build and maintain prioritized, value-driven roadmaps aligned with business strategy.
• Define, monitor and analyze product KPIs (pipeline, revenue, margin, churn, NPS, etc.).
• Conduct continuous discovery with customers, sales, architecture and partners, translating real problems into clear, scalable value propositions.
• Prepare product artifacts and executive decision documents (PRDs, one-pagers, 6-pagers).
• Work closely with engineering, architecture and operations teams to ensure clear scope, quality and speed of execution.
• Support the sales team with positioning, value arguments and offer structuring.
• Define pricing, bundles, monetization models and initiatives for cross-sell, upsell and anti-discount.

Product Manager, Mid-level

• Operate managed services: AWS: RDS, Aurora, Redshift
• Azure: Azure SQL Database, Azure Managed Instance, Cosmos DB
• Actively monitor production environments, identifying performance degradation and availability risks
• Work on an on-call rotation (mandatory)
• Incidents & Support: Respond to incidents, performing rapid analysis, mitigation and resolution
• Perform troubleshooting for performance issues, replication failures and outages
• Lead and support root cause analyses (RCA)
• Changes & Governance: Implement production changes via GMUD (Change Management), ensure safe execution of deployments and changes, traceability and compliance, and support rollbacks and contingency plans
• Performance & Reliability: Perform query tuning, index adjustments, targeted optimizations, ensure valid and tested backups, recovery strategies (restore, failover), and support continuous improvements to environment stability
• Security & Access: Manage database access (IAM, RBAC), permissions and credentials, ensuring compliance with internal policies and LGPD (Brazilian Data Protection Law)

Mid-level Database Analyst – AWS, Azure

Operations

• Manage cloud computing costs on AWS, ensuring financial visibility and control;
• Analyze and explain financial variances in AWS accounts, identifying root causes and impacts;
• Promote FinOps culture across the organization, supporting both technical and finance teams;
• Design, create and produce ad hoc and scheduled reports related to budgets, billing and consumption;
• Identify, prioritize and support the implementation of cost optimization opportunities;
• Review and analyze alerts from AWS Cost Anomaly Detection and AWS Budgets, proposing corrective actions;
• Collaborate with Operations and Finance teams, acting as a bridge between technology and the business;
• Execute configuration and financial governance routines in AWS accounts;
• Participate in and lead client meetings to present analyses and recommendations;
• Monitor and analyze KPIs for cost, efficiency and FinOps maturity;
• Manage requests and tasks related to cost and optimization initiatives;
• Support and mentor Junior Analysts in technical and analytical activities;
• Create, maintain and evolve FinOps technical and operational documentation.

Mid-level FinOps Analyst – AWS Focus

• Administer and operate AWS environments, focusing on governance and account organization;
• Execute AWS account migrations, ensuring standardization and adherence to best practices;
• Configure and manage SSO (Single Sign-On) and access policies;
• Validate and manage resources shared across accounts;
• Use and manage services such as AWS Config for governance and compliance;
• Develop and implement automations to reduce manual processes;
• Create automations and workflows using Power Automate;
• Support initiatives involving artificial intelligence and advanced automation;
• Create and maintain technical and operational documentation;
• Follow and contribute to the evolution of internal processes and best practices;
• Monitor KPIs.

Cloud Infrastructure Analyst – Mid-level

DevOps Engineer

• Liderar o desenho, implementação e evolução da infraestrutura como código, com forte foco em Terraform e Terragrunt, definindo padrões, módulos reutilizáveis e boas práticas para todo o time.
• Desenhar e implementar arquiteturas de pipelines de CI/CD robustas, escaláveis e seguras, garantindo qualidade, rastreabilidade e governança de deploys em múltiplos ambientes.
• Conduzir iniciativas de modernização e migração de pipelines legados, propondo novas abordagens, ferramentas e fluxos que reduzam tempo de entrega e aumentem confiabilidade.
• Atuar como referência técnica em containerização e orquestração, utilizando Docker e Kubernetes (preferencialmente em AWS/EKS), incluindo observabilidade, segurança, autoscaling e estratégias de deploy (blue/green, canary, etc.).
• Apoiar e orientar times de desenvolvimento na adoção de arquitetura orientada a eventos e APIs, garantindo boas práticas de integração, resiliência e monitoramento.
• Propor e implementar melhorias contínuas em monitoramento, logging, métricas e alertas, construindo um ambiente observável e confiável.
• Desenvolver e manter scripts e ferramentas internas (principalmente em Bash e/ou Python) para automação de tarefas recorrentes, integrações entre sistemas e verificação de conformidade de infraestrutura.
• Atuar como guardião de padrões de DevOps, disseminando práticas de automação, segurança, observabilidade, custo otimizado e confiabilidade ao longo de todo o ciclo de vida das aplicações.
• Realizar revisões técnicas (code review de Terraform, pipelines, scripts) e apoiar na resolução de incidentes complexos, atuando em análises de causa raiz e melhoria permanente.
• Colaborar com arquitetura, segurança e desenvolvimento na definição de roadmaps de plataforma, trazendo visão técnica de longo prazo para a evolução do ambiente.

Senior DevOps Analyst

Public Relations

• Act as the technical and strategic reference for AWS cloud architecture and pre-sales solutions.
• Support the sales and support teams in identifying opportunities by preparing technical proposals, cost estimates/analyses, and solutions aligned with client requirements.
• Conduct technical and business meetings with clients to gather requirements, understand the current environment, and design solutions.
• Develop reference architectures based on AWS best practices.
• Produce technical documentation and executive presentations to support commercial proposals and public/private tenders.
• Lead PoCs (Proofs of Concept) and technical solution presentations.
• Ensure a smooth handover of projects from pre-sales to delivery, ensuring adherence to the defined scope and strategy.
• Participate in strategic roadmaps with clients, supporting modernization, cloud adoption, and digital transformation initiatives.
• Provide technical guidance in defining architecture standards and strategies for sold projects.

Senior Solutions Architect, AWS Pre-Sales

• Design, implement, and maintain infrastructure as code, primarily using Terraform and Terragrunt, ensuring standardization, reusability, and governance of environments.
• Convert manual provisioning and deployment processes into automated CI/CD pipelines, ensuring traceability, quality, and repeatability.
• Optimize, monitor, and support existing CI/CD pipelines, identifying bottlenecks, proposing improvements, and ensuring high availability of pipelines.
• Lead migration and modernization projects for pipelines, adapting them to new architectures, tools, and company standards.
• Implement and support container-based solutions using Docker and Kubernetes (including orchestration, autoscaling, observability, and security).
• Work on implementing solutions that leverage APIs and event-driven architecture (EDA), in collaboration with development teams.
• Create architecture diagrams, technical drawings, and documentation for proposed and implemented solutions, ensuring clarity and alignment with stakeholders.
• Develop and maintain automation scripts (primarily in Bash and/or Python) for operational tasks, integrations, validations, and infrastructure processes.
• Collaborate with development, architecture, and security teams to promote DevOps best practices, observability, security, and service reliability.

DevOps Analyst, Mid-level

Administration

• Configure, monitor, and optimize database instances on AWS, such as Amazon RDS, Aurora, DynamoDB, and others.
• Install, configure, and parameterize databases (Oracle, SQL Server, MySQL, PostgreSQL).
• Monitor database instance performance and identify bottlenecks to optimize performance.
• Ensure the integrity, security, and reliability of data stored in the database.
• Implement backup and data recovery strategies to ensure business continuity and data protection.
• Maintain scripts and stored procedures to automate routine tasks and ensure data consistency.
• Manage database scalability as demand grows, using features such as auto-scaling and dynamic provisioning.
• Work closely with other IT teams to integrate the database with applications and systems.
• Provide technical support and troubleshoot database-related issues to ensure continuous system availability.
• Execute procedures and create/update knowledge base documentation.
• Create new environments, perform migrations and upgrades, and apply patches.

Database Administrator, Mid-level

• Act as the technical and strategic reference for AWS cloud architecture and pre-sales solutions.
• Support the commercial and support teams in identifying opportunities, preparing technical proposals, cost estimates/analyses, and solutions aligned with customer requirements.
• Hold technical and business meetings with clients to gather requirements, understand the current environment, and design solutions.
• Develop reference architectures based on AWS best practices.
• Produce technical documentation and executive presentations to support commercial proposals and public/private tenders.
• Lead PoCs (Proofs of Concept) and technical solution presentations.
• Ensure a smooth transition of projects from pre-sales to delivery, ensuring adherence to the defined scope and strategy.
• Participate in strategic roadmaps with clients, supporting modernization, cloud adoption, and digital transformation initiatives.
• Provide technical oversight for defining architecture standards and strategies for sold projects.

Solutions Architect – Senior Pre-Sales, AWS

Account Manager

• Manage and grow a portfolio of government clients.
• Map government departments, autonomous agencies and other strategic bodies.
• Build relationships with technical stakeholders and decision-makers.
• Conduct commercial processes in compliance with public-sector legislation and procedures.
• Sell solutions in Cloud, Security, Data & Analytics, and Infrastructure Modernization.
• Work collaboratively with pre-sales, architecture, legal and procurement/bidding teams.
• Monitor public tenders and government opportunities.
• Ensure contract retention, renewal and expansion.

Senior Account Manager – Public Sector

Business Development Rep

• Develop and execute channel strategy.
• Identify and activate new strategic partners.
• Manage partner relationships and performance.
• Build joint business plans.
• Develop commercial opportunities in partnership.
• Train partners on the portfolio and positioning.
• Monitor performance indicators.

Business Development Manager – Channel Focus

• Manage and expand a portfolio of government clients.
• Map relevant government departments, autonomous agencies, and strategic public bodies.
• Build relationships with technical stakeholders and decision-makers.
• Conduct commercial processes in compliance with public-sector legislation and procedures.
• Sell solutions in Cloud, Security, Data & Analytics, and Infrastructure Modernization.
• Work collaboratively with pre-sales, architecture, legal, and procurement/bidding teams.
• Monitor public tenders and opportunities.
• Ensure contract retention, renewal, and expansion.

Customer Success Manager

• Support the commercial team: Structure and optimize the sales funnel
• Create and maintain views, reports and dashboards
• Support forecast and pipeline review
• Ensure data quality and integrity
• Governance and processes: Define CRM usage rules
• Create fields, automations and validations
• Document commercial processes
• Improve cadence and update discipline
• Commercial intelligence: Build conversion analyses by stage, sales cycle, win rate, pipeline coverage
• Identify bottlenecks in the funnel
• Integrations and automations: Support integration with marketing, ERP, CS tools, automate repetitive processes

Junior Contracts Analyst

Mid-level Cloud Infrastructure Analyst – AWS, Azure

Product Manager, Mid-level

Mid-level Database Analyst – AWS, Azure

Mid-level FinOps Analyst – AWS Focus

Cloud Infrastructure Analyst – Mid-level

Senior DevOps Analyst

Senior Solutions Architect, AWS Pre-Sales

DevOps Analyst, Mid-level

Database Administrator, Mid-level

Solutions Architect – Senior Pre-Sales, AWS

Senior Account Manager – Public Sector

Business Development Manager – Channel Focus

Senior Account Manager – Public Sector

Salesforce CRM Specialist