Darede

Customer Success Manager

• Support the commercial team: Structure and optimize the sales funnel
• Create and maintain views, reports and dashboards
• Support forecast and pipeline review
• Ensure data quality and integrity
• Governance and processes: Define CRM usage rules
• Create fields, automations and validations
• Document commercial processes
• Improve cadence and update discipline
• Commercial intelligence: Build conversion analyses by stage, sales cycle, win rate, pipeline coverage
• Identify bottlenecks in the funnel
• Integrations and automations: Support integration with marketing, ERP, CS tools, automate repetitive processes

Salesforce CRM Specialist

Security Analyst

• Continuously monitor systems and networks using security tools to identify and analyze suspicious events and malicious activity.
• Investigate and respond to security incidents, identifying root causes, mitigating risks, and implementing appropriate remediation measures.
• Configure, maintain, and optimize security tools to ensure efficient and effective protection against threats.
• Document security incidents, produce detailed event analysis reports, and recommend improvements to security processes.
• Work closely with other IT and security teams to ensure the implementation and maintenance of security best practices.

Junior SOC Analyst

Software Engineer

• Design, develop, and maintain serverless solutions on AWS using the Serverless Framework.
• Develop applications and services using JavaScript, Node.js, and Python.
• Develop and evolve web applications using React.
• Design and consume RESTful APIs for integration between internal and external systems.
• Define scalable, resilient, and secure architectures.
• Integrate internal platforms with corporate systems (contracts, billing, BI, etc.).
• Ensure code quality by applying best practices, testing, and code reviews.
• Support the definition and evolution of CI/CD pipelines.
• Produce and maintain technical documentation for solutions.
• Act as a technical reference, supporting the team and disseminating best practices.

Senior Developer – Platforms, Business Integration

Analyst

• Execute the alliances strategy defined by leadership, operating in a structured, hands-on manner in the day-to-day management of partnerships.
• Support the management of relationships with technology and commercial partners, serving as the operational point of contact.
• Operationalize partnership models (strategic, referral, co-sell), supporting their activation and monitoring.
• Support the development and updating of business plans with partners (Business Plans / JBPs).
• Contribute to the creation and maintenance of joint offers, bundles, and supporting materials together with Product, Marketing, and Sales teams.
• Support go-to-market activities with partners, including campaigns, events, commercial activations, and co-marketing initiatives.
• Monitor alliance performance indicators (pipeline, revenue, engagement), organizing data, reports, and dashboards.
• Assist in preparing governance routines, QBRs, partner meetings, and internal follow-ups.
• Ensure organization, documentation, and regular updating of information about partners, programs, and active initiatives.

Alliances Analyst

Manager

• Support the definition and execution of the strategy for technology, commercial, and strategic alliances and partnerships.
• Structure and manage partnership models (strategic, referral, co-sell, among others).
• Act as the focal point for key partners, ensuring relationship management, alignment, and execution.
• Develop joint business plans (Business Plans / JBPs) with strategic partners.
• Create joint offerings, bundles, and integrated proposals with support from product and commercial teams.
• Support go-to-market activities, marketing, events, and campaigns with partners.
• Define and monitor alliance KPIs (pipeline, revenue, margin, engagement).
• Establish governance rituals, QBRs, and follow-up processes to avoid overlap and conflicts between partners.

Alliance Manager

Chief Technology Officer

• Ensure the technical quality of deliverables and adherence to best practices and standards.
• Serve as the technical reference for the team, supporting decision-making and resolving complex problems.
• Provide technical direction to the team and support their continuous development.
• Understand client needs and translate requirements into effective technical solutions.
• Support technical meetings, critical incidents, and incident war rooms.
• Ensure delivery of requests according to SLAs, SLOs, and agreed priorities.
• Contribute to organizing, prioritizing, and tracking the technical backlog.
• Propose improvements, automations, and evolution of environments.
• Ensure technical documentation and operational governance.
• Collaborate with the BU Manager, SDM, and other areas.

Salesforce CRM Specialist

Junior SOC Analyst

Senior Developer – Platforms, Business Integration

Alliances Analyst

Alliance Manager

Tech Leader