Security Triage Analyst II
Snowflake
AWSAzureCloudDNSGoogle Cloud PlatformLinuxMacOSSQLTCP/IP
System Administrator I
Dandy
full-time
Posted on:
Location Type: Office
Location: Provo • Utah • 🇺🇸 United States
Visit company websiteSalary
💰 $79,900 - $94,000 per year
Job Level
Mid-LevelSenior
Tech Stack
AWSAzureCloudDNSGoogle Cloud PlatformMacOSPythonTCP/IP
About the role
- Assist in the installation, configuration, and maintenance of computer hardware, software, and peripherals
- Troubleshoot and resolve technical issues related to network, server, and workstation systems, and cloud systems
- Monitor system performance and ensure the availability and reliability of all IT systems
- Manage user accounts and access controls, including Active Directory and other authentication mechanisms
- Provide technical support to end-users, including remote support
- Assist with IT projects and initiatives as needed
- Stay up-to-date with emerging trends and technologies in the field of IT
- Participate in an on-call rotation for after-hours support and incident response
- Provide on-site office support five days per week
- Support IT Manufacturing and Supply Chain Team and broader IT department responsibilities
Requirements
- 3+ years of professional experience working in an IT role
- Knowledge of network protocols and technologies, including TCP/IP, DNS, DHCP, VPN, and VLANs
- Familiarity with Microsoft Windows Server and Active Directory, and Google Workspace
- Experience with Windows operating systems and hardware
- Familiarity with macOS operating systems and hardware
- Strong problem-solving and analytical skills
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
- Participate in an on-call rotation for after-hours support and incident response
- On-site office support five days per week
- (Bonus) Relevant industry certifications, such as CompTIA A+, Network+, or Microsoft MCP
- (Bonus) Experience with cloud computing platforms, such as AWS, Azure, GCP
- (Bonus) Experience with Asset Management
- (Bonus) Experience with automation systems, like Better Cloud and Zapier
- (Bonus) Familiarity with scripting languages, such as PowerShell, Bash, Python
- (Bonus) Understanding of ITIL principles and best practices
- (Bonus) Bachelor's degree in Computer Science, Information Technology, or a related field
Benefits
- For full-time positions, Dandy offers a wide range of best-in-class, comprehensive, and inclusive benefits tailored to each country where we operate.
- Healthcare
- Dental
- Mental health support
- Parental planning resources
- Retirement savings options
- Generous paid time off
- Offers Equity
- Offers Bonus
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
network protocolsTCP/IPDNSDHCPVPNVLANsWindows ServerActive DirectoryGoogle Workspacescripting languages
Soft skills
problem-solvinganalytical skillscommunication skillsinterpersonal skillsindependent workteamwork
Certifications
CompTIA A+Network+Microsoft MCP
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