Dairy Queen

Bilingual

• Provide leadership, business insight and operational support to assigned franchisees to achieve short and long term Company and Operations objectives.
• Serve as the primary business consultant and relationship owner for assigned franchisees.
• Utilize strong analytical, financial, operational, and business insight to identify performance gaps and develop insight-driven solutions.
• Build strong franchisee relationships and establish clarity of expectations.
• Analyze franchisee and market performance using Company systems to identify trends and opportunities.
• Lead recurring business routines with assigned franchisees.
• Proactively identify emerging issues, performance gaps, and capability needs before they result in escalations.
• Guide franchisees in the consistent execution of approved operational standards and system requirements.
• Partner cross-functionally with various internal teams to resolve issues and support profitable growth.
• Support development and reinvestment efforts for franchisees.

Bilingual Area Manager

Consultant

• Provide guidance and coaching to franchisees and Operations team to achieve short and long-term company and operational goals.
• Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems while maintaining or exceeding customer expectations.
• Ensure compliance with IDQ policies and system standards.
• Gain and maintain support of DMA chair people and other key franchisee leadership in achieving operational goals.
• Engage functional experts when needed.
• Provide support to other functions when needed.
• Effective implement and execute the Worldwide Operation’s Business Plan (rolling 1-, 2- and 3-year plan) for a particular District.
• Develop and implement a district wide business plan (i.e., integrated marketing, operations, training, development, and supply chain plan).
• When and where appropriate, establish and implement effective business plans with franchise owners in the district.
• Provide necessary counsel and assistance to ensure the plans include specific goals and strategies in support of ADQ’s Operations and Marketing Plan.
• Provide advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors, and franchisees.
• Responsible for positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by Operation’s Business Plan and ADQ’s operating standards.
• Provide impactful advice and counsel to position franchisees for optimal financial health.
• Partner with appropriate ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies.
• Provide support to other departments/functions as needed.
• May assist with new store openings as required.
• Complete Ad Hoc projects as required.

Franchise Business Consultant

• provides guidance and coaching to franchisees and Operations team to achieve short and long-term company and operational goals.
• utilizes knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems while maintaining or exceeding customer expectations.
• ensures compliance with IDQ policies and system standards.
• gains and maintains support of DMA chair people and other key franchisee leadership in achieving operational goals.
• engages functional experts when needed.
• provides support to other functions when needed.
• effectively implements and executes the Worldwide Operation’s Business Plan (rolling 1-, 2- and 3-year plan) for a particular District.
• develops and implements a district wide business plan (i.e., integrated marketing, operations, training, development, and supply chain plans).
• provides necessary counsel and assistance to ensure the plans include specific goals and strategies in support of ADQ’s Operations and Marketing Plan.
• provides advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors, and franchisees.
• responsible for positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by Operations Business Plan and ADQ’s operating standards.
• provides impactful advice and counsel to position franchisees for optimal financial health.
• partners with appropriate ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies.
• may assist with new store openings as required.
• completes Ad Hoc projects as required.

Restaurant Franchise Business Consultant

• Provide guidance and coaching to franchisees and the Operations team to achieve short and long-term company and operational goals.
• Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems while maintaining or exceeding customer expectations.
• Ensure compliance with IDQ policies and system standards.
• Gain and maintain the support of the DMA chairpeople and other key franchisee leadership in achieving operational goals.
• Engage functional experts when needed.
• Provide support to other functions when needed.
• Effectively implement and execute the Worldwide Operations Business Plan (rolling 1-, 2-, and 3-year plan) for a particular District.
• Develop and implement a district-wide business plan (i.e., integrated marketing, operations, training, development, and supply chain plan) When and where appropriate, establish and implement effective business plans with franchise owners in the district.
• Provide necessary counsel and assistance to ensure the plans include specific goals and strategies in support of ADQ’s Operations and Marketing Plan.
• Provide advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors, and franchisees.
• Responsible for positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by Operations’ Business Plan and ADQ’s operating standards.
• Provide impactful advice and counsel to position franchisees for optimal financial health.
• Partner with appropriate ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies.
• Provide support to other departments/functions as needed.
• May assist with new store openings as required.
• Complete Ad Hoc projects as required.

• Provide guidance and coaching to franchisees and Operations team to achieve short and long-term company and operational goals
• Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems while maintaining or exceeding customer expectations
• Ensure compliance with IDQ policies and system standards
• Gain and maintain support of DMA chair people and other key franchisee leadership in achieving operational goals
• Engage functional experts when needed
• Provide support to other functions when needed
• Effectively implement and execute the Worldwide Operation’s Business Plan (rolling 1-, 2- and 3-year plan) for a particular District
• Develop and implement a district wide business plan (i.e., integrated marketing, operations, training, development, and supply chain plan)
• Provide necessary counsel and assistance to ensure the plans include specific goals and strategies in support of ADQ’s Operations and Marketing Plan
• Provide advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors, and franchisees
• Responsible for positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by Operation’s Business Plan and ADQ’s operating standards
• Provide impactful advice and counsel to position franchisees for optimal financial health
• Partner with appropriate ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies
• Provide support to other departments/functions as needed
• May assist with new store openings as required
• Complete Ad Hoc projects as required

Franchise Business Consultant – Tri-Cities, Spokane Market

• Provide guidance and coaching to franchisees and the Operations team to achieve short and long-term company and operational goals.
• Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems while maintaining or exceeding customer expectations.
• Ensure compliance with IDQ policies and system standards.
• Gain and maintain the support of the DMA chairpeople and other key franchisee leadership in achieving operational goals.
• Engage functional experts when needed.
• Provide support to other functions when needed.
• Effectively implement and execute the Worldwide Operation’s Business Plan (rolling 1-, 2- and 3-year plan) for a particular District.
• Develop and implement a district wide business plan (i.e., integrated marketing, operations, training, development, and supply chain plan)
• Provide necessary counsel and assistance to ensure the plans include specific goals and strategies in support of ADQ’s Operations and Marketing Plan.
• Provide advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors, and franchisees.
• Partner with appropriate ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies.
• Complete Ad Hoc projects as required.

• Provide guidance and coaching to franchisees and Operations team to achieve short and long-term company and operational goals
• Utilize knowledge of restaurant operations and staff resources to provide counsel, advice and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards and operating systems
• Ensure compliance with IDQ policies and system standards
• Develop and implement a district wide business plan
• Provide necessary counsel and assistance to ensure the plans include specific objectives and strategies in support of DQCI’s operating standards
• Provide advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors and franchisees

Supply Chain

• Provide strategic and operational sourcing management for LA&C markets
• Responsible for supplier identification and ongoing supplier management
• Develop and execute sourcing strategies for food, packaging, and indirect materials
• Partner with cross-functional teams to deliver flawless execution of core menu items
• Manage supplier relationships, negotiate product pricing and conflict resolution
• Conduct supplier compliance and risk assessment for uninterrupted supply
• Support LTO execution, collaborate with teams for new product launches
• Work closely with co-op USA staff and suppliers as needed
• Manage LA&C market for all supply chain related matters

Bilingual Sourcing and Supply Chain Manager – Individual Contributor

• Provide guidance and coaching to franchisees and Operations team to achieve short and long-term company and operational goals.
• Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems while maintaining or exceeding customer expectations.
• Ensure compliance with IDQ policies and system standards.
• Gain and maintain support of DMA chair people and other key franchisee leadership in achieving operational goals.
• Engage functional experts when needed.
• Provide support to other functions when needed.
• Planning: Effectively implement and execute the Worldwide Operation’s Business Plan for a particular District.
• Develop and implement a district wide business plan.
• Provide necessary counsel and assistance to ensure the plans include specific goals and strategies in support of ADQ’s Operations and Marketing Plan.
• Consulting: Provide advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors, and franchisees.
• Responsible for positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by Operation’s Business Plan and ADQ’s operating standards.
• Provide impactful advice and counsel to position franchisees for optimal financial health.
• Partner with appropriate ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies.
• Provide support to other departments/functions as needed.
• May assist with new store openings as required.
• Complete Ad Hoc projects as required.