Manager, Global Cybersecurity Risk Management
Manulife
Cyber Security
Job Level
Senior
Tech Stack
Cyber Security
About the role
- Cyderes is a pure-play, full life-cycle cybersecurity services provider with managed security services, identity and access management, and professional services.
- Senior Project Manager responsible for day-to-day onboarding of new account tasks, communicating with staff and clients, making decisions, and monitoring project timelines.
- Must be a motivated self-starter who maintains a friendly, courteous, and compassionate demeanor at all times.
- Coordinates with the Onboarding team and client to perform all day-to-day onboarding requirements according to our mission statement.
- Meets operational expectations and maintains high product quality standards by following and upholding all established policies, procedures and protocols by adhering to the Project Manager Policy Guide, Employee Manual, and other onboarding materials.
- Remains cognizant of current projects, continually prioritizes projects by importance, maintains effective time management, ensures active onboarding engagements are up to date, and communicates current status in the company portal.
- Performs tracking functions to account for permitting status at the city/municipality, or state level; may assist in researching new policies and procedures to keep SOPs current.
- Provides coverage and performs duties whenever SR Project Manager or Operations Manager is off or requests assistance.
- Responsible for actively listening, establishing rapport with clientele and vendors, and relationship building internally and externally.
- Attends scheduled meetings.
- Exercises tact and professionalism when problem-solving and resolving conflicts; willing to take corrective actions to improve the onboarding experience and other duties as assigned.
Requirements
- 7+ years of Project Management experience
- Intermediate level of networking knowledge and troubleshooting experience.
- Experience with tracking risks and status
- Ability to work amicably with clients (both internal and external)
- Basic level understanding of development practices and languages
- Strong communication skills
- Creating long- and short-term plans, including setting targets for milestones and adhering to deadlines
- Delegating tasks on the project to employees best positioned to complete them
- Making effective decisions when presented with multiple options for how to progress with the project
- Performing quality control on the project throughout development to maintain the standards expected
- Adjusting schedules and targets on the project as needs or financing for the project change.
