Cyderes

Consultant

• Work as part of a high-end consulting team to deliver product and domain expertise in Okta & Access Management
• Work on the technical delivery of IAM implementation projects
• Help gather business and technical requirements from the customer
• Provide input to functional and technical design where required
• Ensure that the technical solution meets the customer requirements and performs as per design
• Create customer delivery documentation such as implementation and configuration documents, test plans and run books
• Provide assistance to pre-sales activities such as developing client focused proposals, and running technical PoC’s
• Work closely with project manager and engagement manager to deliver tasks on time, within budget and with high quality
• Identify new and existing customer opportunities
• Help create strong customer relationships with technical stakeholders
• Share best practices with team members to contribute to enhance the IAM center of excellence

Principal Consultant

Engineer

• Provide Tier II/III technical support for Windows and macOS systems.
• Manage endpoints with Kandji and Intune, including security baselines, policies, patching, and compliance.
• Administer Microsoft 365/O365 (Exchange Online, Teams, SharePoint, OneDrive).
• Handle tickets and escalations through FreshService, ensuring quality resolution.
• Manage employee onboarding and offboarding, including account and device provisioning.
• Troubleshoot Meraki networking issues, including switches, firewalls, and wireless.
• Support Okta and Entra ID for identity, account management, MFA, and SSO.
• Perform device patching and updates across managed environments.
• Collaborate with Tier I staff and escalate complex issues to engineering or infrastructure teams as needed.
• Provide support for conference room AV systems, Zoom/Teams meeting setups, and executive presentations.
• Assist in endpoint hardening and security initiatives.
• Document troubleshooting steps and contribute to IT knowledge base.

Service Desk Engineer – Tier II/ III

Project Manager

• Establish a plan to successfully deliver projects and meet operational expectations, including management of tasks, deliverables, risks, resources, and issues
• Schedule & conduct project stakeholder meetings to set and align with expectations, and solicit feedback
• Must be a self-starter and ensure projects are executed within scope, on time and on budget to meet expected project quality deliverables.
• Manage the entire lifecycle of assigned projects from initiation to closure
• Track project budgets and financials for forecasting and meeting project goals
• Collaborate with practice leaders for resource assignment and coordinate cross-functional teams
• Escalate project issues, concerns, and roadblocks to key project stakeholders and following through till resolution
• Proactively identify and manage risks and projects constraints to ensure successful and timely outcomes
• Maintain project documentation and artifacts. Review existing processes & procedures for improvement
• Apply use of project management tools and automation for report generation on the status, progress, and key metrics of the project. Publish regular project reporting to all stakeholders
• Effectively manage multiple projects simultaneously while maintaining quality of deliverables
• Demonstrate a strong customer focus and solid relationships with excellent communication to technical and business stakeholders. Follow up with client for feedback and improvement opportunities
• Adhere to Cyderes’ established project management methodologies and practices

Senior Project Manager

Growth Marketing

• Execute and optimize multi-channel demand programs across paid media, email, surveys, offers and ABM channels.
• Own the lead management process from lead capture to Sales Development handoff. This role will work collaboratively with sales teams and obtain feedback on quality of MQLs (Marketing Qualified Leads) generated from marketing campaigns.
• Build and optimize landing pages, offers, and nurture streams that convert website traffic into pipeline.
• Test and evaluate new tools and tactics to improve conversion rates.
• Use automation to improve processes and productivity and make recommendations to support an organization scaling at a rapid pace.
• Partner closely with product, content and marketing operation teams to ensure proper messaging, timing and execution of one-off and ongoing campaigns across email, web personalization and advertising.
• Partner with the Marketing Operations Manager to ensure HubSpot workflows, nurture programs, and reporting dashboards deliver accurate data and insights.
• Align with Product Marketing to ensure campaigns reflect clear positioning and differentiation.
• Responsible for generating MQLs and pipeline through multi-channels (Inbound, Offers, Email Marketing, Tradeshows and Webinars).
• Maintain HubSpot and Salesforce data hygiene, ensuring accurate campaign tracking and attribution.
• Leverage intent data platforms (e.g., 6sense) to identify in-market accounts and sharpen targeting.
• Leverage HubSpot for campaign execution, nurture flows, web personalization, and reporting.
• Collaborate on Salesforce alignment for lead scoring, routing, and attribution.
• Track and report on KPIs including MQLs, pipeline created, campaign ROI, and revenue impact.
• Provide ongoing analysis and recommendations to improve funnel efficiency and campaign performance.
• Communicate results and insights with Sales and Marketing leadership.

Growth Marketing Manager

Sales Engineer

• Lead, mentor, and scale a high-performing global Solutions Architecture (Sales Engineering) team across multiple regions.
• Define and execute the solution strategy for Managed Security Services, Security Consulting, and IAM portfolios.
• Partner with executive leadership to align solution architecture strategy with overall company growth objectives.
• Support global sales teams in driving new business opportunities through compelling solution design and technical presentations.
• Act as an executive-level technical advisor to key clients, building trusted relationships and influencing strategic security initiatives.
• Drive RFP/RFI response strategy, ensuring high-quality, differentiated proposals.
• Oversee the development of standardized solution frameworks, architectures, and value propositions.
• Ensure solutions incorporate best practices, compliance requirements, and emerging security trends.
• Collaborate with Product Management and Delivery teams to refine offerings and provide market-driven feedback.
• Establish metrics, KPIs, and reporting to track team performance, pipeline influence, and customer success outcomes.
• Drive continuous improvement in presales processes, tools, and methodologies.
• Ensure global consistency in solutioning while allowing for regional flexibility.

Senior Director, Sales Engineering

Recruitment

• Own and manage end-to-end recruitment for India across technical, security operations, and consulting roles (SOC, Threat Intelligence, IAM, PAM, GRC, SIEM, and other cybersecurity domains).
• Build direct sourcing strategies using LinkedIn Recruiter, AI-powered search tools (e.g., hireEZ, SeekOut, ChatGPT, etc.), and Boolean/X-ray search to identify and engage passive talent.
• Manage requisition intake, job postings, candidate outreach, screening, interview coordination, and offer closure.
• Partner closely with hiring managers and technical leaders to define requirements, create sourcing strategies, and deliver against headcount goals.
• Maintain a strong understanding of cybersecurity talent markets, salary benchmarks, and competitor hiring trends in India.
• Drive high-touch candidate experience, ensuring timely communication and professionalism throughout the recruitment process.
• Track recruiting metrics and leverage data to improve sourcing efficiency and time-to-fill.
• Collaborate with the global TA and HR teams to align India hiring strategy with broader business objectives.

Talent Acquisition Partner

Security Engineer

• Work as part of a high-end consulting team to deliver product and domain expertise in Identity & Access Management
• Work on the technical delivery of IAM implementation projects
• Help gather business and technical requirements from the customer
• Provide input to functional and technical design where required
• Ensure that the technical solution meets the customer requirements and performs as per design
• Create customer delivery documentation such as implementation and configuration documents, test plans and run books
• Provide assistance to pre-sales activities such as developing client focused proposals, and running technical PoC’s
• Work closely with project manager and engagement manager to deliver tasks on time, within budget and with high quality
• Identify new and existing customer opportunities
• Help create strong customer relationships with technical stakeholders
• Share best practices with team members to contribute to enhance the IAM center of excellence

Senior Consultant, SailPoint ISC – Identity Security Cloud

Senior Consultant, SailPoint

• A managed service Senior Security Engineer plays a key role in the daily operations of the system, ensuring it’s running efficiently and that requests via ticketing systems are completed with SLAs.
• The candidate requires hands-on experience with CyberArk Machine Identity Management and managing its "business as usual" type tasks.
• The role frequently involves investigating and resolving technical problems, so demonstrated troubleshooting skills are required, along with effective organization skills, the ability to multi-task, and efficient time-management skills.

Senior Security Engineer

Senior Consultant, SailPoint – Identity Security Cloud, IdentityNow

• Partner with sales executives throughout the sales cycle to identify and qualify opportunities.
• Develop a deep understanding of our Threat Intelligence services and the competitive landscape.
• Deliver compelling technical presentations and product demonstrations to prospective clients, both virtually and in-person.
• Translate complex technical concepts into clear and concise business value propositions.
• Respond to technical inquiries from clients, including RFPs and RFIs.
• Assist in the creation of technical proposals and solution architectures.
• Collaborate with internal teams, including product management and engineering, to provide feedback and improve our solutions.
• Deliver Workshops with prospects to help develop/identify new Identity based opportunities.
• Stay up-to-date on the latest Threat Intelligence trends and technologies.

Senior Sales Engineer – Managed Security

DevOps Engineer

• Lead the team through all scrum ceremonies, promoting active participation and collaborating with project managers to assign resources.
• Drive the team to meet development goals and adhere to roadmap deadlines.
• Undertake hands-on development tasks regularly, with a focus on Kubernetes, multi-cloud infrastructure management, and automating everything as code.
• Collaborate with product management, research and update backlog items, gather requirements, and help drive backlog refinement sessions
• Lead technical discussions and work with the team to design robust, secure, monitored, and well-maintained systems. Mentor team members on best design practices.
• Encourage and facilitate continuous learning within the team, ensuring they stay updated with the latest DevOps technologies and multi-cloud best practices.
• Help define team goals by establishing Objectives and Key Results (OKRs) and Key Performance Indicators (KPIs). Support a 24x7 on-call rotation for production incidents.
• Collaborate with senior engineers to enhance the software scalability, maintainability, and security across multi-cloud environments.
• Engage with product management and other Cyderes teams, ensuring seamless communication and cooperation.
• Foster a positive team environment, guide members toward professional milestones, and partner with HR and engineering leadership on recruitment and performance reviews.

Engineering Manager, DevOps

Solutions Engineer

• Partner with sales executives throughout the sales cycle to identify and qualify opportunities.
• Develop a deep understanding of our Exposure Management & Consulting Services offerings and the competitive landscape.
• Deliver compelling technical presentations and product demonstrations to prospective clients, both virtually and in-person.
• Translate complex technical concepts into clear and concise business value propositions.
• Respond to technical inquiries from clients, including RFPs and RFIs.
• Assist in the creation of technical proposals and statements of work.
• Collaborate with internal teams, including product management and engineering, to provide feedback and improve our solutions.
• Stay up-to-date on the latest Exposure Management trends and technologies.

Senior Solutions Architect – Exposure Management and Consulting Services

• Performing threat analysis and recommends appropriate course of action, mitigation, and remediation in response to security events and trends
• Correlates and analyzes threat data from various sources to establish the identity of malicious users active in the computing environment
• Produce and review intelligence summaries accessible to all clients
• Engage with clients across report lifecycle: Initial scoping, finished intelligence delivery, and follow-up review / support
• Develop novel, automated, or simpler processes for regular research and analysis
• Track cyber threat trends across industries and technologies, and generate better ways to do so
• Work on projects across multiple research teams with sometimes tight deadlines
• Perform internal and external penetration testing of network infrastructure, applications, and database
• Perform web/mobile application, wireless network, and vulnerability assessments
• Provide support in design and development of purple team and red team exercises performing adversary simulations to test client controls
• Create comprehensive reports and effectively communicate findings to key stakeholders (technical and/or executive)
• Identify and safely apply attacker tactics, techniques, and procedures (TTPs)
• Develop scripts, tools, or methodologies to enhance Cyderes’ red teaming processes

Offensive Security Consultant

Customer Success Manager

• Guide, mentor, and lead a team of client success managers servicing our clients and being everyday ready
• Oversee the development and implementation of client success strategies by the team, ensuring alignment with department and company goals
• Support client success managers in conducting regular client reviews, demonstrating ROI, strategic retention/growth planning, and providing actionable insights
• Ensure execution against client success playbooks, documenting client activity and engagement, and meeting established success criteria
• Develop the skills and knowledge of client success managers and ensure the team is well-equipped to handle client needs and challenges
• Monitor and evaluate the performance of client success managers, provide regular feedback, and conduct performance reviews
• Allocate resources effectively, manage team workloads, and prioritize tasks to meet client needs
• Collaborate with Sales, Security Operations, Product Management, and Engineering to ensure seamless client onboarding, ongoing support, and delivery excellence
• Ensure knowledge of security, MSSP, and SOC environments and partner with clients to advance cybersecurity posture using frameworks like MITRE

Client Success Manager

• Work as part of a high-end consulting team to deliver product and domain expertise in Identity & Access Management
• Work on the technical delivery of IAM implementation projects
• Help gather business and technical requirements from the customer
• Provide input to functional and technical design where required
• Ensure that the technical solution meets the customer requirements and performs as per design
• Create customer delivery documentation such as implementation and configuration documents, test plans and run books
• Provide assistance to pre-sales activities such as developing client focused proposals, and running technical PoC’s
• Work closely with project manager and engagement manager to deliver tasks on time, within budget and with high quality
• Identify new and existing customer opportunities
• Help create strong customer relationships with technical stakeholders
• Share best practices with team members to contribute to enhance the IAM center of excellence
• Provide subject matter expertise in SailPoint IdentityIQ during consulting engagements, which assess, define, install, and configure a client’s security capabilities in the policy, process, technology, or organizational areas

Security Consultant, SailPoint IIQ

Security Analyst

• Cyderes is a global full life-cycle cybersecurity services provider offering managed security, identity and access management, and professional services.
• Perform initial triage and advanced analysis tasks across endpoint, SIEM, server, and network infrastructure.
• Perform proactive security investigations and searches on client environment to detect malicious activities.
• Perform Incident investigations and deep dive analysis on detected threats.
• Understand and identify indicators of attack and compromise in alerts, by hunting through data, and by reviewing past investigations.
• Have full understanding of the MITRE ATT&CK framework; map clients’ use cases to tactics and techniques.
• Triage, review, and provide log data for more insight and recommendations to escalate through SIEM.
• Maintain up to date knowledge and understanding of the current threat landscape.

Security Analyst II – Sentinel, Google Chronicle

Account Executive

• Connect Cyderes to the world’s most trusted brands and build relationships with thought leaders in cybersecurity.
• Work on a team alongside an outside sales representative within a territory in North America.
• Cold calling, educating customers on Cyderes, uncovering potential opportunities, and scheduling meetings/WebEx.
• Provide sales support including order and quote entry and deal registration.
• Provide quality service to internal and external partners and uphold Cyderes values.
• Work closely with internal/external technical and sales team members to ensure partner and end-user satisfaction.
• Prospect into new potential partners (value-added resellers, distributors, ISV/technology vendors).
• Communicate Cyderes' value proposition via phone and utilize CRM to drive channel sales process.
• Attend technology and sales trainings and trade shows as required and actively solicit Managed Service opportunities.

Inside Sales Representative

• Cyderes is a pure-play, full life-cycle cybersecurity services provider with managed security services, identity and access management, and professional services.
• Senior Project Manager responsible for day-to-day onboarding of new account tasks, communicating with staff and clients, making decisions, and monitoring project timelines.
• Must be a motivated self-starter who maintains a friendly, courteous, and compassionate demeanor at all times.
• Coordinates with the Onboarding team and client to perform all day-to-day onboarding requirements according to our mission statement.
• Meets operational expectations and maintains high product quality standards by following and upholding all established policies, procedures and protocols by adhering to the Project Manager Policy Guide, Employee Manual, and other onboarding materials.
• Remains cognizant of current projects, continually prioritizes projects by importance, maintains effective time management, ensures active onboarding engagements are up to date, and communicates current status in the company portal.
• Performs tracking functions to account for permitting status at the city/municipality, or state level; may assist in researching new policies and procedures to keep SOPs current.
• Provides coverage and performs duties whenever SR Project Manager or Operations Manager is off or requests assistance.
• Responsible for actively listening, establishing rapport with clientele and vendors, and relationship building internally and externally.
• Attends scheduled meetings.
• Exercises tact and professionalism when problem-solving and resolving conflicts; willing to take corrective actions to improve the onboarding experience and other duties as assigned.

• Acquire and manage relationships with enterprise clients for managed security and professional services.
• Drive revenue growth by leveraging sales expertise and security solutions knowledge.
• Network and sell to multiple contacts within organizations, including C-Suite.
• Conduct needs assessments and tailor solutions, prepare proposals, negotiate and close deals.
• Maintain CRM records, prepare reports and forecasts, and stay abreast of industry trends.

Enterprise Account Executive

Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients. We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats. We leverage our global scale and decades of experience to accelerate our clients’ cyber outcomes through a full lifecycle of cybersecurity services.

About the Job:
The IAM Principal Consultant, SailPoint, is a customer-facing consultant responsible for implementing the technical deployments of IAM solutions at Cyderes. They work on customer projects and programs, directly with the Engagement Lead and Project Manager to deliver outstanding solutions. They maintain a high quality of work and delight our clients. The IAM Consultant will be well-versed in their area of expertise and will focus on delivering SailPoint.

The Principal Consultant will lead and mentor a team of other consultants on their project or program. responsible for designing and leading the technical deployments of IAM solutions at Cyderes . They often work as technical leads on customer projects and programs, advising on best practice for implementation and technical excellence.

The successful candidate will have the opportunity to share their expertise with customers acting as a trusted advisor for topics within the IAM domain. They need to have extensive hands-on experience in deploying large complex IAM projects. As such, excellent communication skills (both written and verbal) are a must as well as the ability to work across multiple accounts and projects at the same time.

• The Onboarding Project Manager is responsible for the management of day-to-day onboarding of new account tasks.
• Works within a team of professionals in completing onboarding projects by a set deadline to uphold client obligations.
• Ensures daily business operations are conducted in accordance with company policies and procedures and specified by regulatory standards.
• Additional responsibilities of the Lead Project Manager include communicating with staff and clients, making decisions, and monitoring the process to ensure project timelines are on schedule.

Onboarding Project Manager

Marketing Operations

• Cyderes (Cyber Defense and Response) is a pure-play, full life-cycle cybersecurity services provider with award-winning managed security services, identity and access management, and professional services designed to manage the cybersecurity risks of enterprise clients.
• We specialize in multi-technology, complex environments with the in speed and agility needed to tackle the most advanced cyber threats.
• We leverage our global scale and decades of experience to accelerate our clients’ cyber outcomes through a full lifecycle of cybersecurity services.
• We are a global company with operating centers in the United States, Canada, the United Kingdom, and India.
• About the Role
• We’re looking for a Marketing Operations Manager to help design and optimize the systems, data infrastructure, and workflows that drive our marketing performance.
• This is a hybrid role—part strategist, part doer. You’ll bring clarity to chaos, build scalable processes, and ensure the marketing engine runs predictably and efficiently.
• You’ll work closely with teams across Marketing, Sales, SDR, and RevOps to improve campaign execution, lead management, reporting, and tech stack utilization.
• Whether you’re auditing a lead routing flow or aligning funnel metrics with Finance, you’ll bring precision, speed, and collaboration to everything you touch.