CYBOT

Sales

• Être le point de contact pour la sécurité machine et les demandes d’inspection ;
• Être le point de contact technique pour le contrat d'outillage ;
• Travailler en collaboration pour les demandes de santé sécurité ainsi que de l’électrique ;
• Fournir l’information adéquate au niveau des prix et des produits ;
• Placer des commandes au système ;
• Assurer le suivi des commandes et des projets en cours ;
• Travailler en étroite collaboration avec les représentants des ventes ;
• Coordonner les besoins des clients avec les ressources à l’interne ou avec les fournisseurs ;
• Toutes autres tâches connexes.

Représentant des ventes, interne

Ecommerce

• Present the e-commerce offerings to clients.
• Deliver training on Lumen's various e-commerce solutions.
• Provide progress reports on online sales.
• Develop and execute a business plan in collaboration with Lumen teams.
• Create and maintain strong collaboration with internal branch teams and other Lumen departments.
• Other related duties as required.

E-commerce Advisor

Customer Support

• Assisting Summit's customers over the phone, internet, email or in person
• Working closely with the Service Center sales staff to ensure a high level of customer service
• Thoroughly understanding all product capabilities, features, and benefits as well as Summit’s market conditions, product warranties and services
• Developing new and existing customer relationships by providing Summit solutions and products to meet the customers’ needs
• Assisting customers over the phone or via internet with orders, quotations, and product questions
• Negotiating profitable pricing with both customers and suppliers
• Proactively following up on customer orders, challenges, and needs
• Resolving customer concerns and issues as efficiently and effectively as possible
• Assisting counter and warehouse associates as needed

Customer Service Representative

Supply Chain

• Manage activities of warehouse and delivery personnel engaged in loading/unloading, selecting, packing, shipping, receiving, and transporting of merchandise
• Manage incoming and outgoing shipment activity.
• Work with sales and sales support personnel to ensure efficient, accurate, and timely customer service
• Manage order routing process and inspect loading operations to ensure compliance with shipping specifications, security, and direct movement of shipments from shipping and receiving dock to storage and work area
• Manage and maintain all warehouse racking and equipment and the purchase of warehouse and trucking supplies
• Set productivity standards for the warehouse and logistics operations and monitor standards through productivity reporting, performance reporting, and status reporting
• Manage all warehouse and delivery personnel including, but not limited to staffing recommendations, training, evaluating, monitoring, rewarding, disciplining, and succession planning
• Train all warehouse and delivery personnel on applicable business systems, including the use of the system features to improve accuracy and efficiency of all assigned processes
• Maintain security of merchandise and equipment
• Manage and maintain safety standards for all warehouse and delivery personnel
• Manage all warehouse and delivery loss prevention programs
• Optimize Route Schedule to improve efficiency and reduce costs.
• Manage all Logistic P/L Accounts and contract labor.
• Improve Inventory accuracy and Inventory shortages.

Warehouse Manager

Analyst

• Analyze and ensure the profitability of the business
• Develop pricing policies by reviewing current policies, identifying potential risks, and proposing models and policies for approval with other directorates
• Identify potential data collection errors (outliers)
• Create KPIs, reports and dashboards to guide pricing decisions (Excel and Power BI)
• Conduct competitor price research
• Develop pricing strategies across operating categories, considering channels and product segments, levels of commercial investment and the dynamics of each market
• Manage commercial terms in each business's systems, following the rules established in the commercial policies
• Analyze margin (volume, price & mix) by region, channel and product families
• Maintain commercial policies and price tables, ensuring they are properly updated, recorded and shared
• Work on improvements to internal processes, increasing department efficiency

Pricing Analyst, Junior

• Analyze and ensure business profitability
• Develop pricing policies by analyzing current policies, identifying potential risks, and proposing models and policies to be approved by other departments and senior management
• Identify possible data collection errors (outliers)
• Create KPIs, reports, and dashboards to guide pricing decisions (Excel and Power BI)
• Conduct competitor price research
• Develop pricing strategies for product categories, considering channels and product segments, levels of commercial investment, and market dynamics
• Manage commercial terms in each business system, following the rules established in commercial policies
• Analyze margin (volume, price & mix) by region, channel, and product families
• Maintain commercial policies and price tables, ensuring they are properly updated, documented, and shared
• Work on internal process improvements to increase departmental efficiency

Junior Pricing Analyst

Human Resources

• Support in personnel administration, preparing employment contracts and maintaining HR data
• Proactively work on optimizing processes and making them more digital
• Administration and maintenance of time tracking and the HR ticketing system
• Support in the recruiting process – from job postings to the Welcome Day
• Participation in local and international HR projects
• Assist in implementing international corporate policies and processes
• Contribute your own ideas to further develop our HR activities and make them future-ready

HR Generalist – all genders

Account Executive

• Processing specifications and bills of quantities in German and French
• Technical development of bespoke customer requests
• Cost calculation of specifications and handling customer inquiries through to the preparation of customer quotations

Sales Representative, Bid Department

• Execute the Global Internal Control Program
• Assist in the rollout, testing, and ongoing operation of the internal control program
• Support annual control campaigns and coordinate testing activities
• Track control deficiencies and remediation plans
• Support Policy Compliance & Risk Mitigation
• Review adherence to internal policies and procedures
• Assist with segregation‑of‑duties (SoD) analysis and documentation
• Partner with business units to identify control gaps and process improvement opportunities
• Coordinate Internal Audit Activities
• Support the implementation of improved controls following audit findings
• Help ensure timely resolution of issues identified during testing
• Evaluate findings and recommend opportunities for control improvements
• Drive Continuous Improvement & Documentation
• Maintain and update process documentation (flowcharts, narratives, RCMs)
• Support standardization of internal controls across OpCos
• Assist with internal controls integration during acquisitions
• Contribute to ad‑hoc Finance Operations projects

Internal Controls Analyst

Engineering Manager

• Lead, supervise, and develop engineering team members by providing technical guidance, performance management, coaching, and day-to-day oversight.
• Ensure full compliance with internal quality standards, regulatory requirements, and customer specifications.
• Drive structured problem-solving initiatives to achieve technical and process improvements across production and engineering operations.
• Develop and execute technical training programs to strengthen internal capabilities, ensuring effective knowledge transfer and continuous technical competency development within the engineering and production teams.
• Promote a strong safety culture by integrating HSE considerations into engineering design, process development, and daily operations.

Manager

• Je ontvangt klanten ontvangen in jouw filiaal en verleent technisch advies door hen een gamma van oplossingen aan technische producten aan te bieden die aangepast zijn aan hun behoeften
• Je staat in rechtstreeks contact met onze klanten. Dit zowel in de winkel, via telefoon als via e-mail
• Je maakt offertes voor de klanten, je brengt de bestellingen in orde en je staat in voor de voorraadopvolging
• Je zet promoties van de leveranciers of productaanbiedingen in de kijker
• Je bent mee verantwoordelijk voor de organisatie van het filiaal
• Je coördineert de werkzaamheden van de medewerkers, in samenspraak met de Cluster Manager

Filiaalmanager

Counselor

• Supporterai la forza vendita con le tue competenze tecniche, aggiungendo valore ad ogni opportunità commerciale.
• Coltiverai nuove occasioni di business lavorando in sinergia con il team di vendita.
• Svilupperai soluzioni tecniche su misura per rispondere alle esigenze specifiche dei clienti.
• Promuoverai la conoscenza dei prodotti, diventando un punto di riferimento tecnico-commerciale per colleghi e clienti.
• Rafforzerai i rapporti con la forza vendita dei fornitori, ottimizzando lo sviluppo di nuove opportunità.
• Contribuirai alla redazione di capitolati tecnici, partecipando attivamente ai progetti.

Consulente Tecnico, Soluzioni Connesse

• Manage supplier lead times, including updating, monitoring, and comparing reported versus actual performance.
• Manage product lifecycle and similarity within Planning.
• Perform master data updates related to Demand Planning, ensuring data accuracy in the system.
• Contribute to parameterization and analysis of demand arising from contracts and portfolios/investments.
• Plan and control the assembly process.

Junior Demand Planning Analyst

Consultant

• Provide comprehensive customer service, including: hotline support, managing equipment intake, resolving outstanding technical report issues, handling costs and pricing, logistics follow-up, providing feedback, needs analysis, proactive follow-up, and handling more complex technical negotiations (coordinating with the responsible technician and the client when necessary), and collections when required.
• Open and close new cases in the system when necessary and verify orders.
• Prepare and edit service proposals in accordance with company policy, including Technical Reports and the options indicated in pricing.
• Anticipate solutions for customers regarding potential issues (whether or not negotiation is required).
• Assess each client’s potential, commitment and loyalty; propose visits to Industrial Service when appropriate.
• Manage a client portfolio with strategy, analyzing potential, promoting loyalty, increasing sales, as well as prospecting new clients and monitoring competitors and the market.
• Monitor purchase requests when necessary during order closing and maintain contact with suppliers to obtain quotes.
• Know product characteristics thoroughly and communicate them confidently to customers, maintaining relationships to facilitate negotiations.
• Conduct site visits together with management when necessary.
• Stay informed about all company business units and key contacts in each department, and pursue continuous technical and commercial development.

Junior Technical Consultant, Services

Account Manager

• Build relationships with current assigned customers to provide value and build business share.
• Be able to prospect to new accounts.
• Continuously look at new strategies to provide value add to the customers by understanding their needs and goals.
• Generate new business for the digital team through past, existing, and new customers.
• Collaborate and develop strategies with your manager on how to approach different clients to sell digital solutions.
• Effectively respond to and interact with all levels of organization, suppliers and customers.
• Make sound decisions, valid conclusions, define and address problems by establishing all the facts and reach out to appropriate management teams for clarification and approvals.
• Demo and sell the Cooper Electric website, mobile app, and any other digital solutions that have been/will be created for customers.
• Utilize product and technical knowledge to assist customer with product selection.
• Reach monthly goals in sales and gross margin.
• Encourage the use of digital tools across customer base.