Senior Sales Engineer, LATAM
Dataiku
AWSAzureCloudGoogle Cloud Platform
Solution Architect, Consultant, Sales Engineer
Cyara
full-time
Posted on:
Location Type: Remote
Location: Remote • 🇺🇸 United States
Visit company websiteSalary
💰 $160,000 - $180,000 per year
Job Level
Mid-LevelSenior
About the role
- Collaborate with sales teams to understand prospective customers' business challenges and technical requirements, aligning them with Cyara solutions.
- Develop and present customized demonstrations of Cyara's platform, highlighting its value in improving CX testing and monitoring.
- Architect and propose solutions that integrate Cyara's platform with customers' existing technology stacks, ensuring seamless operation and optimization of their CX strategies.
- Engage with customer stakeholders to gather requirements, discuss potential solutions, and provide expert advice on Cyara's capabilities.
- Respond to technical queries and concerns during the sales process, ensuring customers' and prospects' technical requirements are addressed effectively.
- Stay updated with the latest developments in CX technologies, Cyara platform updates, and industry best practices to provide insightful recommendations to customers.
- Facilitate smooth transition of new customers to the implementation team, ensuring clear communication of the proposed solutions and customer expectations.
- Contribute to the development of best practices, case studies, and other materials to enhance the pre-sales process and highlight the value of Cyara solutions.
Requirements
- 4+ Years in a presale's role presenting to C and V level prospects.
- Bachelor's degree in computer science, Information Technology, or related field experience.
- Proven experience as a Solutions Architect, Sales Engineer, or similar role, preferably with a focus on CX, call center, IVR or related technologies.
- Strong technical acumen, with the ability to design solutions and integrate complex systems.
- Excellent communication and presentation skills, with a proven ability to engage and persuade technical and business audiences.
- Strong analytical and problem-solving skills, with a consultative approach to addressing customer needs.
- Ability to collaborate effectively with sales teams and other internal stakeholders.
- Willingness to travel as needed to meet with customers, tradeshows, corporate events globally and participate in sales engagements.
Benefits
- flexible work environment
- competitive compensation
- family first, team oriented atmosphere
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Solutions ArchitectSales EngineerCX technologiescall center technologiesIVR technologiessystem integrationtechnical requirements analysissolution designpresentation skillsanalytical skills
Soft skills
communication skillspresentation skillsproblem-solving skillsconsultative approachcollaborationpersuasionstakeholder engagementcustomer relationship managementadaptabilityteamwork
Certifications
Bachelor's degree in Computer ScienceBachelor's degree in Information Technology
