CVS Health

Solutions Engineer

• Focus on enhancing technical capabilities in response to client demands
• Work closely with various teams to ensure architectural solutions are current, scalable, and aligned with strategic goals
• Collaborate with program delivery and engineering partners to define and implement infrastructure and systems for secure environments
• Provide technical guidance during Requests for Proposals (RFPs), including Best and Final Offers (BAFO)
• Develop and maintain technical diagrams and documentation reflecting the full scope of the PBM Network
• Conduct research on emerging technologies and design principles to ensure software solutions remain current and future proof
• Write clean, scalable, and maintainable code using best practices and design patterns

Lead Director – Solution Architecture, AI/ML, Pharmacy Services

Director

• Responsible for the operational rigor and oversight across multiple centers
• Reports to the Regional Vice President and collaborates with regional leaders
• Ensures all centers are operationally efficient and optimizes resources for patients
• Deep ownership of patient experience and engagement
• Focuses on schedule management, patient responsiveness, and clinical outcomes
• Promotes standardization to OSH best practices and SOPs to promote quality control
• Launches new initiatives to enhance daily operations
• Partners with regional leadership to identify workflow impact
• Instills a collaborative culture between operational leaders and supports team development

Lead Director, Population Health

Full-stack Engineer

• Create a technical vision to meet short- and longer-term business needs
• Ensure the long-term quality of the design and code of our software systems
• Oversee the creation and own critical software components.
• Lead hands-on, perform design and code reviews
• Help deploy and maintain large scale software in Production, ensure operational excellence
• Possess expert knowledge in performance, scalability, distributed architecture, and engineering best practices
• Help translate business requirements into software system in an Agile environment
• Serve as technical lead on the most demanding, cross-functional projects
• Advise leadership on technical decisions, strong communications skills required
• Help the career development of other team members, mentor individuals on advanced technical issues, help managers grow their teams

Principal Engineer – Conversational AI

Community Manager

• Conduct monthly outreach in all services to include community events, member activities, member education, site visits, meetings, and member outreach calls
• Market value ads, member renewal of benefits, health education, and community resources in field during outreach events, presentations, site visits, member education, and meetings
• Conduct proper documentation of outreach activities in Salesforce
• Build outreach calendar 90-days out to meet monthly production metrics
• Ensure continuous development of strong collaborative relationships with local government, independent school districts, colleges/universities, state agencies and communities, faith based, non-profit, and social service agencies
• Meet all departmental standards for quality and compliance of outreach activities
• Maintain compliance with all training initiatives to include market training, onboarding, compliance, Texas Health Steps, CHW (Community Health Worker) Health Education topics and annual CVS training modules
• Provide support to all social media outreach events and activities
• Provide support to all ABHTX (Aetna Better Health of Texas)/CVS Health Outreach Vehicle events/activities
• Perform other duties as assigned

Community Development Coordinator

Engineering Manager

• Oversee digital engineering projects, ensuring successful delivery within scope, budget, and timeline.
• Shape long-term plans, technology adoption strategies, and innovation initiatives to drive digital transformation.
• Provide technical leadership, guiding the team in best practices, optimizing development processes, and resolving technical challenges.
• Partner with senior leadership to define and execute the digital engineering strategy and roadmap in alignment with business objectives.
• Contribute to solution design and architecture, collaborating with product teams, architects, and senior engineers.
• Engage with key stakeholders—including business leaders, clients, and partners—to gather requirements, clarify expectations, and align priorities.
• Establish and enforces quality assurance processes to ensure the delivery of high-performing, reliable digital solutions.
• Champion continuous improvement by identifying opportunities for enhancement, refining processes, and optimizing development workflows.
• Lead a few teams of software engineers, provide mentorship, foster professional growth, and ensure team effectiveness.

Senior Engineering Manager – Conversational AI

• Designs, develops, and implements digital solutions and systems
• Collaborates with development teams to design and define technical architecture

Software Development Engineer

Analyst

• supports the development and implementation of clinical documentation and system updates
• collaborates with clinical subject matter experts and leadership to analyze Medicaid contracts
• works closely with cross-functional business units to ensure compliance with contractual requirements
• identifies improvement opportunities by conducting complex and informative business and systems process analyses

Senior Analyst, Business Consultant – Care Management

Business Analyst

• Build trusted relationships with members through in-person visits (approximately 70% travel)
• Conduct comprehensive assessments using clinical judgment and critical thinking to understand medical, behavioral, and social needs
• Develop and implement individualized care plans that promote health, independence, and quality of life
• Collaborate closely with providers, community resources, and interdisciplinary teams to ensure coordinated, high-quality care
• Connect members to services, supports, and resources that align with their goals
• Ensure care delivery meets regulatory requirements and Aetna quality standards
• Advocate for medical appropriateness while supporting positive member engagement and outcomes

Case Management Analyst – Field

Product Manager

• Own core components of an end‑to‑end campaign lifecycle platform, spanning pre-sales, campaign setup, activation, optimization, measurement, and billing.
• Help define a unified product strategy that serves as a shared foundation across CMX products rather than a standalone point solution.
• Translate long‑term platform vision into a phased, executable roadmap that balances near‑term delivery with long‑term scalability.
• Partner with Product, Engineering, Data Science, and Operations to identify, evaluate, and prioritize AI and agentic use cases across the campaign lifecycle.
• Help activate AI‑driven capabilities that improve CMX internal operations, including workflow efficiency, decision support, automation, and campaign execution quality.
• Ensure AI capabilities are thoughtfully integrated into the platform roadmap with clear business value, guardrails, and success metrics.
• Lead the full product lifecycle from discovery through launch and iteration, including requirements definition, discovery & scoping, and delivery.
• Work closely with Engineering and Architecture on platform design decisions, including APIs, data models, and extensibility.
• Write clear, outcome‑oriented product requirements that align business goals with technical execution.
• Define success metrics across adoption, operational efficiency, and platform performance.
• Act as a connective layer across CMX teams, ensuring alignment between campaign platform capabilities and onsite and in store, offsite, self‑service, and future product needs.
• Partner with Sales, Operations, and Client Success to ensure the platform improves both internal execution at scale and advertiser experience.
• Communicate product strategy, tradeoffs, and progress clearly to senior stakeholders and leadership.

Senior Product Manager – Campaign Lifecycle Platform

• Assessing, planning, implementing, and coordinating all case management activities with members
• Evaluating the medical needs of the member to facilitate the member's overall wellness
• Managing a caseload that includes supportive and medically complex members
• Determining appropriate services and supports due to member's health needs

Bilingual Analyst, Case Management

Data Scientist

• Independently solves complex, ambiguous business problems and brings new perspectives to existing solutions across operational, financial, and clinical domains.
• Structures and leads advanced analytical and AI-driven approaches (e.g., predictive modeling, machine learning, optimization, forecasting, and emerging AI applications) to address high-impact business challenges.
• Partners closely with business stakeholders to understand objectives, constraints, and success metrics; translates these into scalable analytical solutions and actionable recommendations.
• Acts as an analytics product owner by defining problem statements, shaping solution approaches, prioritizing workstreams, and driving measurable business outcomes.
• Leads development of moderately complex solutions with meaningful business risk and visibility, ensuring rigor, explainability, and operational scalability.
• Develops and delivers executive-ready presentations that clearly communicate technical findings, trade-offs, and recommendations to senior leadership and client-facing teams.
• Applies strong knowledge of statistical methods, machine learning algorithms, and AI techniques to detect patterns, assess risk, and generate business insights.
• Uses advanced programming skills to explore, transform, and analyze large and complex datasets from multiple internal and external sources.
• Demonstrates strong consulting skills, including proactive problem identification, stakeholder alignment, and the ability to influence decision-making in cross-functional environments.

Senior Data Scientist – AI, Specialty Operations

Business Operations

• Identify root causes of complex business and process issues
• Analyze current processes and design improved future-state solutions
• Lead process improvement and reengineering initiatives (including DMAIC projects)
• Recommend solutions that improve efficiency, quality, and speed
• Partner with finance stakeholders to understand needs and deliver results
• Create clear documentation, dashboards, and performance metrics
• Communicate insights clearly to all levels, including senior leaders
• Manage multiple projects and shifting priorities in a matrixed environment
• Build strong relationships and influence without direct authority

Business Process Engineer – Finance Transformation

Accounting Manager

• Oversee the preparation and review of accurate, timely financial statements.
• Establish and maintain accounting policies and procedures
• Provide financial analysis, insights, and recommendations to support business decisions.
• Lead budgeting, forecasting, and working capital planning
• Partner with senior leaders on financial strategy and long‑term planning.
• Communicate financial results, forecasts, and key metrics to stakeholders.
• Improve accounting systems and tools to streamline processes and reporting.
• Manage, develop, and evaluate team performance.
• Lead workforce planning and succession efforts to support business needs.

Lead Director, Accounting

Auditor

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Lead Director – Solution Architecture, AI/ML, Pharmacy Services

Lead Director, Population Health

Principal Engineer – Conversational AI

Community Development Coordinator

Senior Engineering Manager – Conversational AI

Senior Engineering Manager – Conversational AI

Software Development Engineer

Senior Analyst, Business Consultant – Care Management

Case Management Analyst – Field

Senior Product Manager – Campaign Lifecycle Platform

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