Case Management Analyst – Field

CVS Health

Case Management Analyst at Aetna’s LTSS program focused on behavioral health and social needs. Building trusted relationships through in-person support in Northern Virginia communities.

Posted 4/22/2026full-timeArlington • Virginia • 🇺🇸 United StatesJuniorMid-Level💰 $21 - $41 per hourWebsite

About the role

Key responsibilities & impact

Build trusted relationships with members through in-person visits (approximately 70% travel)
Conduct comprehensive assessments using clinical judgment and critical thinking to understand medical, behavioral, and social needs
Develop and implement individualized care plans that promote health, independence, and quality of life
Collaborate closely with providers, community resources, and interdisciplinary teams to ensure coordinated, high-quality care
Connect members to services, supports, and resources that align with their goals
Ensure care delivery meets regulatory requirements and Aetna quality standards
Advocate for medical appropriateness while supporting positive member engagement and outcomes

Requirements

What you’ll need

2+ years of experience in behavioral health, social services, or a related field aligned with program focus
Residency in one of the following Virginia areas: Alexandria, Arlington, Vienna, McLean, Woodbridge, and/or Springfield
Reliable transportation and the ability to travel up to 70% of the time (mileage reimbursed per company policy)

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

relationship buildingcritical thinkingclinical judgmentcollaborationadvocacymember engagement