Senior Engineering Manager – Conversational AI

CVS Health

Senior Engineering Manager leading dynamic engineering teams at CVS Health, focusing on Conversational AI solutions. Overseeing project delivery, technical leadership, and collaboration with cross-functional teams.

Posted 4/22/2026full-timeWellesley • Massachusetts • 🇺🇸 United StatesSenior💰 $130,295 - $284,280 per yearWebsite

Tech Stack

Tools & technologies

CloudJavaJavaScriptMicroservicesPythonSQL

About the role

Key responsibilities & impact

Oversee digital engineering projects, ensuring successful delivery within scope, budget, and timeline.
Shape long-term plans, technology adoption strategies, and innovation initiatives to drive digital transformation.
Provide technical leadership, guiding the team in best practices, optimizing development processes, and resolving technical challenges.
Partner with senior leadership to define and execute the digital engineering strategy and roadmap in alignment with business objectives.
Contribute to solution design and architecture, collaborating with product teams, architects, and senior engineers.
Engage with key stakeholders—including business leaders, clients, and partners—to gather requirements, clarify expectations, and align priorities.
Establish and enforces quality assurance processes to ensure the delivery of high-performing, reliable digital solutions.
Champion continuous improvement by identifying opportunities for enhancement, refining processes, and optimizing development workflows.
Lead a few teams of software engineers, provide mentorship, foster professional growth, and ensure team effectiveness.

Requirements

What you’ll need

5+ years of experience managing engineers
10+ years of experience with designing and building software engineering solutions in cloud environments
10+ years of experience in one or more modern languages, such as Python, Java, C#, JavaScript, SQL, etc.
10+ years of experience with APIs, microservices, and modern software patterns
5+ year(s) of soliciting complex requirements and managing relationships with key stakeholders
5+ year(s) of experience independently managing deliverables
Strong communication skills, capable of effectively articulating technical and strategic concepts to multiple stakeholders.
Hands-on experience with Large Language Models (LLM) and their practical applications in conversational AI.
Experience developing and supporting voice and text chatbots.
Bachelor’s degree or equivalent experience (Highschool diploma plus 4 years relevant work experience)
Advanced degree (Master or PhD) in Computer Science, Engineering, AI, or a related field.

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources, based on eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

PythonJavaC#JavaScriptSQLAPIsmicroservicescloud environmentsLarge Language Modelschatbots

Soft Skills

communicationtechnical leadershipmentorshipstakeholder managementcontinuous improvementproblem-solvingteam effectivenesscollaborationstrategic thinkingprocess optimization

Certifications

Bachelor's degreeMaster's degreePhD