Principal Engineer – Conversational AI

CVS Health

Principal Engineer for Conversational AI at CVS Health, leading engineering teams and building advanced conversational software systems. Collaborating with cross-functional teams to meet business needs.

Posted 4/22/2026full-timeWellesley • Massachusetts • 🇺🇸 United StatesLead💰 $144,200 - $288,400 per yearWebsite

Tech Stack

Tools & technologies

CloudJavaJavaScriptMicroservicesPythonSQL

About the role

Key responsibilities & impact

Create a technical vision to meet short- and longer-term business needs
Ensure the long-term quality of the design and code of our software systems
Oversee the creation and own critical software components.
Lead hands-on, perform design and code reviews
Help deploy and maintain large scale software in Production, ensure operational excellence
Possess expert knowledge in performance, scalability, distributed architecture, and engineering best practices
Help translate business requirements into software system in an Agile environment
Serve as technical lead on the most demanding, cross-functional projects
Advise leadership on technical decisions, strong communications skills required
Help the career development of other team members, mentor individuals on advanced technical issues, help managers grow their teams

Requirements

What you’ll need

10+ years of experience with designing and building software engineering solutions in cloud environments
10+ years of experience in one or more modern languages, such as Python, Java, C#, JavaScript, SQL, etc
10+ years of experience with APIs, microservices, and modern software patterns
5+ year(s) of soliciting complex requirements and managing relationships with key stakeholders
Strong understanding of conversational AI technologies (e.g., chatbots, voice assistants, LLMs, STT/TTS, NLU/NLP engines)

Benefits

Comp & perks

medical, dental, and vision coverage
paid time off
retirement savings options
wellness programs
other resources, based on eligibility

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

PythonJavaC#JavaScriptSQLAPIsmicroservicescloud environmentsconversational AIsoftware design

Soft Skills

leadershipcommunicationmentoringcollaborationstakeholder managementproblem-solvingteam developmenttechnical advisingdesign reviewoperational excellence