Senior Product Manager, Clinical Operations
TailorCare
Senior Manager, Revenue Cycle
CVS Health
full-time
Posted on:
Location Type: Hybrid
Location: Monroeville • Pennsylvania • 🇺🇸 United States
Visit company websiteSalary
💰 $75,400 - $165,954 per year
Job Level
Senior
About the role
- Provide strategic oversight for CVS Specialty Pharmacy Benefit post-shipment revenue cycle department
- Lead, mentor, and empower department Managers and Supervisors; foster engaging culture and strong partnerships
- Develop, implement, and refine strategies to streamline workflows, elevate productivity, and uphold accuracy
- Oversee billing, collections, Copay Assistance Programs, and product developments
- Design and implement processes to monitor, escalate, and resolve operational issues
- Identify, investigate, and resolve critical payer issues related to billing and collections
- Collaborate with payers, trade, and internal teams to launch and optimize new copay assistance programs
- Champion strategic system enhancements and spearhead process redesign
- Advise senior leaders on program and product support and recommend process improvements
- Communicate proactively with senior business leaders on department results and initiatives
- Serve as primary liaison for internal and external business partners, key clients, account/product teams, and vendors
Requirements
- Minimum 7 years related work experience
- Leadership experience overseeing large teams
- Strong business intelligence and analytical skills
- Adept at collaboration and teamwork
- Mastery of growth mindset (agility and developing yourself and others) skills
- Experience working with revenue cycle applications
- Solid understanding of healthcare finance and accounting principles
- Preferred: 5+ years progressive leadership experience in revenue cycle environment
- Preferred: Experience developing and building new teams
- Preferred: Experience driving continuous improvement in a complex environment
- Preferred: Demonstrated ability to evaluate and implement emerging technologies, including AI
- Education: Bachelor’s degree in business administration, accounting or finance preferred OR equivalent experience
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
- Eligibility for CVS Health bonus, commission or short-term incentive program
- Award target in company’s equity award program
ATS Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
revenue cycle managementbillingcollectionsCopay Assistance Programsbusiness intelligenceanalytical skillshealthcare financeaccounting principlesprocess improvementemerging technologies
Soft skills
leadershipmentoringcollaborationteamworkcommunicationstrategic oversightagilityproblem-solvingrelationship buildingproactive communication
