Senior Manager, Developer Communications
PayPal
Continuous Improvement Consultant
TruStage
full-time
Posted on:
Origin: • 🇺🇸 United States • Wisconsin
Visit company websiteSalary
💰 $91,300 - $136,900 per year
Job Level
Mid-LevelSenior
About the role
- Member of the Business Continuous Improvement team (BCI) operating the Center of Excellence for Lean Six Sigma and administering TruStage Green Belt and Lean programs
- Model a continuous improvement mindset while applying proven tools and techniques to solve problems and advance Operational Excellence
- Adapt approach to fit tools, techniques, and engagement appropriate to specific business problems
- Support improvement initiatives to deliver measurable business value to reduce costs, improve quality, and advance TruStage strategic objectives
- Perform project discoveries to align stakeholders, establish measurable goals, and decide approach
- Create visualization of current state and performance baseline to establish goals and measure success
- Build and manage project schedules and ensure delivery of milestones
- Perform graphical and statistical analyses to identify focus areas and solve root causes
- Facilitate workshops with diverse stakeholder groups to identify opportunities and determine future state solutions
- Engage stakeholders as partners and provide training and coaching in structured problem solving and continuous improvement
- Apply Lean Six Sigma, Agile, Change Management, Project Management, and other practices to deliver service
- Other duties as assigned
Requirements
- Bachelor’s degree in engineering, industrial engineering, computer science, information technology, or related field, or equivalent combination of education and/or related professional work experience
- 5+ years relevant work experience in continuous improvement, lean management, technology innovation, or related area
- 2+ years of relevant work experience in secondary methodology, such as project management, data analysis, or change management
- Results oriented: proven track record of value definition and delivery
- Excellent presentation and group facilitation skills
- PC Skills: fluent in Microsoft Office applications
- Demonstrated ability to mitigate risks proactively, resolve issues, and escalate when appropriate
- Proven ability to multitask and manage multiple, complex priorities
- Ability to effectively communicate with clarity and precision, both written and verbal
- Preferred: Lean Six Sigma Green Belt or Black Belt
- Preferred: Experience applying innovative technologies such as AI, process intelligence, and intelligent process automation to achieve business goals
