PayPal

Senior Manager, Developer Communications

PayPal

full-time

Posted on:

Location: California • 🇺🇸 United States

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Salary

💰 $111,500 - $191,950 per year

Job Level

Senior

About the role

  • Lead complex communication projects and campaigns, ensuring alignment with business objectives
  • Develop and execute advanced communication strategies to enhance brand visibility and reputation
  • Collaborate with senior leadership to identify communication opportunities and challenges
  • Implement best practices for communication management and reporting; ensure compliance with relevant regulations and standards
  • Provide mentorship and technical guidance to the communications team
  • Lead external storytelling: showcase developer strategy to media, developers, merchants, industry influencers, and the public
  • Coordinate thought leadership to promote PayPal’s developer tools, innovation, and talent tied to Agentic Commerce and market dynamics
  • Lead engagement with Developer Relations to identify events, speaking opportunities, and launches targeting developers
  • Collaborate with subject matter experts to create thought leadership content including articles, blog posts, and sponsored content
  • Cultivate brand advocates internally and empower them to share PayPal’s innovation story
  • Work with external agencies and partners to scale storytelling efforts and ensure message consistency
  • Establish measurement frameworks to evaluate impact of external communications and optimize initiatives
  • Monitor and help the team address potential issues that arise
  • Support internal communications: develop and execute strategies to keep employees informed and aligned, and optimize internal platforms and channels

Requirements

  • Minimum of 12 years of relevant work experience
  • Bachelor's degree or equivalent experience
  • Ideal: 7+ years of experience in developer/AI, technology, and B2B/merchant communications
  • Previous experience working with the developer community (highly desirable)
  • Exceptional written and verbal communication skills
  • Ability to translate complex financial and technical concepts into compelling narratives
  • Experience working with executives and in collaborative environments
  • Demonstrated history of serving as a convener and bringing together stakeholders across teams
  • Track record of supporting successful thought leadership and external storytelling campaigns
  • Familiarity with current communications trends and innovative approaches
  • Experience implementing measurement frameworks for communications impact
  • Ability to provide mentorship and technical guidance to communications team

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