Salary
💰 $111,500 - $191,950 per year
About the role
- Lead complex communication projects and campaigns, ensuring alignment with business objectives
- Develop and execute advanced communication strategies to enhance brand visibility and reputation
- Collaborate with senior leadership to identify communication opportunities and challenges
- Implement best practices for communication management and reporting; ensure compliance with relevant regulations and standards
- Provide mentorship and technical guidance to the communications team
- Lead external storytelling: showcase developer strategy to media, developers, merchants, industry influencers, and the public
- Coordinate thought leadership to promote PayPal’s developer tools, innovation, and talent tied to Agentic Commerce and market dynamics
- Lead engagement with Developer Relations to identify events, speaking opportunities, and launches targeting developers
- Collaborate with subject matter experts to create thought leadership content including articles, blog posts, and sponsored content
- Cultivate brand advocates internally and empower them to share PayPal’s innovation story
- Work with external agencies and partners to scale storytelling efforts and ensure message consistency
- Establish measurement frameworks to evaluate impact of external communications and optimize initiatives
- Monitor and help the team address potential issues that arise
- Support internal communications: develop and execute strategies to keep employees informed and aligned, and optimize internal platforms and channels
Requirements
- Minimum of 12 years of relevant work experience
- Bachelor's degree or equivalent experience
- Ideal: 7+ years of experience in developer/AI, technology, and B2B/merchant communications
- Previous experience working with the developer community (highly desirable)
- Exceptional written and verbal communication skills
- Ability to translate complex financial and technical concepts into compelling narratives
- Experience working with executives and in collaborative environments
- Demonstrated history of serving as a convener and bringing together stakeholders across teams
- Track record of supporting successful thought leadership and external storytelling campaigns
- Familiarity with current communications trends and innovative approaches
- Experience implementing measurement frameworks for communications impact
- Ability to provide mentorship and technical guidance to communications team