CVS Health

Case Manager – Registered Nurse

CVS Health

full-time

Posted on:

Origin:  • 🇺🇸 United States • New York, Ohio

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Salary

💰 $54,095 - $116,760 per year

Job Level

Mid-LevelSenior

About the role

  • Use a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy to meet individual and family comprehensive health needs
  • Act as a liaison with member/client/family, employer, provider(s), insurance companies, and healthcare personnel
  • Implement and coordinate case management activities for catastrophic and chronically ill members across the continuum of care, including consultant referrals, home care visits, community resources, and alternative levels of care
  • Interact with members/clients telephonically or in person; may meet members in homes, worksites, or physician’s offices
  • Assess and analyze injured, acute, or chronically ill members/clients medical and/or vocational status; develop a plan of care to optimize wellness, medical outcomes, and return to work or optimal functioning
  • Communicate with stakeholders (medical providers, attorneys, employers, insurance carriers) and prepare required documentation of case work activities
  • Consult with internal multidisciplinary team to maximize best health outcomes and outreach to treating physicians or specialists as appropriate
  • Provide educational and prevention information for best medical outcomes and apply relevant laws, regulations, and insurance instructions
  • Conduct evaluations of needs and benefit plan eligibility and facilitate integrative functions using clinical tools and data
  • Monitor member/client progress toward desired outcomes through assessment and evaluation
  • Facilitate appropriate condition management, optimize overall wellness, and develop proactive courses of action to enhance short- and long-term outcomes

Requirements

  • 3+ years clinical practical experience (preference: diabetes, CHF, CKD, post-acute care, hospice, palliative care, cardiac) with Medicare members
  • 2+ years case management, discharge planning and/or home health care coordination experience
  • Active and unrestricted Compact Registered Nurse (RN) License
  • Associate's Degree in Nursing or Nursing Diploma (REQUIRED)
  • Bachelor's Degree in Nursing (PREFERRED)
  • Excellent analytical and problem-solving skills
  • Effective communications, organizational, and interpersonal skills
  • Ability to work independently (may require working from home)
  • Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, and proprietary applications
  • Efficient computer skills including navigating multiple systems and keyboarding
  • Willing and able to obtain single state Registered Nurse (RN) licenses if needed (company will provide Certified Case Manager)
  • Additional national professional certification (CRC, CDMS, CRRN, COHN, or CCM) (preferred)
  • Anticipated Weekly Hours: 40
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