Business Development Representative – Outside Sales, Industrial Supply
SunSource
Insurance Collections Coordinator
CVS Health
full-time
Posted on:
Origin: • 🇺🇸 United States • Florida
Visit company websiteSalary
💰 $17 - $26 per hour
Job Level
Junior
About the role
- Third party follow-up associated with the dispensing of prescription medication via telephone, Internet, and in writing
- Follow-up on unpaid, recouped payments, and underpaid claims
- Resolve issues with nonpayment of invoices due to insurance problems from incorrect/incomplete information, therapy changes, or pharmacy/shipping errors
- Maintain supporting chronological notes that detail action taken to resolve outstanding account balances
- Maintain patient demographic information and data collection systems
- Research and respond by telephone, via the internet and in writing to insurance companies and governmental payers regarding collection issues
- Contact patients, physician offices, and insurance companies as needed to expedite claims processing
Requirements
- 1+ years of Healthcare Insurance related experience
- Experience using Microsoft Office products specifically Excel, Outlook, and Word
- Must be able to commute to the Orlando, FL office
- Insurance billing or collections experience (preferred)
- Customer service in a healthcare environment (preferred)
- Experience working in a healthcare reimbursement system (preferred)
- Effective customer service skills and ability to work in a team environment
- Attention to detail
- Ability to utilize analytical skills
- Ability to navigate multiple tasks simultaneously and prioritize based on importance
- Ability to communicate with clientele in a professional manner; both verbally and written
- Verifiable High School Diploma or GED required
