Senior Manager, Customer Centricity – Business Cards & Payments
Capital One
Case Manager, Registered Nurse
CVS Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Alabama, California, Florida, Louisiana, Mississippi, North Carolina, Oregon, South Carolina, Tennessee, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $54,095 - $116,760 per year
Job Level
Mid-LevelSenior
About the role
- Work as a telephonic case manager with patients and their care team
- Application of clinical guidelines while assessing member’s needs
- Consult with supervisors and present cases for multidisciplinary focus
- Utilize motivational interviewing skills for member engagement
- Actively reach out to members to guide their care
- Perform medical necessity reviews
Requirements
- 5+ years’ experience as a Registered Nurse
- At least 1 year of experience in a hospital setting
- Active, unrestricted RN license in state of residence
- Willingness to receive multi-state/compact privileges
- Ability to document electronically using a keyboard
- 1+ years’ current or previous experience in Oncology, Transplant, Specialty Pharmacy, Pediatrics, Medical/Surgical, Behavioral Health/Substance Abuse or Maternity/Obstetrics
- 1+ years’ Case Management or discharge planning experience preferred
- 1+ years' experience in Utilization Review preferred
- Bilingual in Spanish preferred
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings
- Tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
Registered NurseOncologyTransplantSpecialty PharmacyPediatricsMedical/SurgicalBehavioral HealthSubstance AbuseMaternityObstetrics
Soft skills
motivational interviewingmember engagementconsultationmultidisciplinary focus
Certifications
active RN licensemulti-state/compact privileges
