Senior Manager, Customer Centricity – Business Cards & Payments
Capital One
Case Manager
CVS Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Connecticut • 🇺🇸 United States
Visit company websiteSalary
💰 $19 - $39 per hour
Job Level
Mid-LevelSenior
About the role
- Ensure organization adheres to all legal and regulatory requirements while processing high compliance risk items
- Handle claims records for subpoena requests from law firms and government entities while ensuring HIPAA compliance
- Demonstrate strong organizational skills and attention to detail for every case
Requirements
- High School Diploma or equivalent
- Ability to focus on attention to detail
- Strong organizational skills
- Ability to achieve high level of precision relating to cases worked
- Proven ability to manage high-stakes situations and navigate complex issues
- Excellent communication, negotiation, and interpersonal skills
- Ability to work collaboratively across departments and with external stakeholders
- Mastery of problem solving and decision-making skills
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Paid time off
- Flexible work schedules
- Family leave
- Dependent care resources
- Colleague assistance programs
- Tuition assistance
- Retiree medical access
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft skills
attention to detailorganizational skillsprecisionproblem solvingdecision-makingcommunication skillsnegotiation skillsinterpersonal skillscollaborationability to manage high-stakes situations
Certifications
High School Diploma or equivalent
