Senior Manager, Customer Centricity – Business Cards & Payments
Capital One
Senior Manager, DSNP Products
CVS Health
full-time
Posted on:
Location Type: Remote
Location: Remote • Illinois, Missouri • 🇺🇸 United States
Visit company websiteSalary
💰 $75,400 - $165,954 per year
Job Level
Senior
About the role
- Accountable for overall performance of the DSNP product including growth and retention strategy, marketing and sales, network strategy and marketability, clinical outcomes, Stars, member experience and quality and financial performance for the MI and IL markets
- Develops and maintains effective relationships with appropriate state agencies, partners and community resources and is responsible for overall compliance with federal and state requirements
- Highly collaborative role requiring ability to work effectively cross-functionally with local markets, enterprise and Government Services teams as well as the DSNP Program Office to drive results and deliver on strategic year over year growth goals
Requirements
- 8+ years’ experience and technical/functional expertise, with advanced knowledge in one or more of the following: DSNP programs, Managed Care Operations, Medicare Advantage
- Proven track record of driving cross-functional results meeting project milestones with multiple stakeholders
- Demonstrated negotiation and relationship management skills at a senior level and with external constituents
- Skilled and experienced at leading cross-functional work and teams
- Proven experience leading transformational change in a competitive consumer product market
- Demonstrated leadership experience setting strategic direction and influencing change that resulted in quantifiable positive outcomes
- Ability to develop and execute strategy with proof of accomplishment managing complex projects and/or programs that resulted in cost savings
- Candidates residing in Michigan or Illinois are preferred
Benefits
- Affordable medical plan options
- 401(k) plan (including matching company contributions)
- Employee stock purchase plan
- No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
- Confidential counseling and financial coaching
- Benefit solutions that address different needs including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
DSNP programsManaged Care OperationsMedicare Advantageproject managementstrategic planningtransformational changecompliance managementfinancial performance analysismarketing strategysales strategy
Soft skills
relationship managementnegotiationcross-functional collaborationleadershipstrategic directioninfluencing changecommunicationteam leadershipproblem-solvingstakeholder engagement
