Customer Success Manager
Agiloft
Strategy and Operations Manager, Market Growth
Curri
full-time
Posted on:
Origin: • 🇺🇸 United States • California
Visit company websiteSalary
💰 $100,000 - $120,000 per year
Job Level
JuniorMid-Level
About the role
- As a Market Growth Manager, you will own the strategy and execution of growing Curri’s market share in its key markets. You will lead the growth and expansion strategy in existing and new markets, partnering with operations, product, and engineering to provide the best delivery experience to customers. The role requires you to own the market, identify key drivers of the business, analyze data to locate areas for improvement, and rapidly execute to grow both customer and driver bases. You will regularly be on the ground in the market, meeting with customers and drivers, discovering their pain points, and finding a solution to address their needs. No problem is too big or too small. You will continuously challenge the status quo to provide a better experience for our customers, drivers, and Curri’s internal teams. Given the cross-functional nature of this role, you will report to the Director of Strategy & Planning and frequently work with senior leadership.
Requirements
- Bachelor’s degree in business, engineering, or related field (or equivalent work experience)
- 2+ years of experience in a related field, including banking, consulting, technology, analytics, operations, and/or strategy
- Be a self-starter that thrives in a fast-paced, often ambiguous environment
- Scrappy mentality and willingness to get into the weeds no matter the task
- Exceptional written and verbal communication skills and ability to build rapport with customers, drivers, and internal stakeholders
- Analytical mindset that relies on testing and iterating solutions to make data-driven decisions
- Comfort with in-person meetings and conveying the value of a product to various audiences
- Willing to travel around their market 50% of the time
- Natural ability to problem solve and isn’t afraid to challenge the status quo
- Team player who actively collaborates with other teams across the organization
