Cummins Inc.

Collaboration Services Platform Engineer

Cummins Inc.

full-time

Posted on:

Origin:  • 🇲🇽 Mexico

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Job Level

Mid-LevelSenior

Tech Stack

AzurePythonVoIP

About the role

  • Shape architectural vision and implement platform solutions for modern collaboration services across Microsoft 365, Zoom, SharePoint, Adobe, and Box.
  • Resolve end-user issues across Collaboration Services products and provide operational support (license assignments, inactive accounts, system access).
  • Manage and optimize platforms such as Microsoft 365 (Outlook, Teams, SharePoint), Zoom (Rooms, Phone, Events), Adobe, and Box.
  • Lead platform modernization initiatives and integrations to deliver a seamless, scalable digital workplace experience.
  • Implement monitoring systems and automated alerting to proactively manage system health with enterprise monitoring teams.
  • Blend systems architecture, DevOps, platform administration, and business alignment to continuously evolve the digital workplace ecosystem.

Requirements

  • Ability to operate at both a strategic architectural level and a hands-on technical level.
  • Willingness to support end-user computing issues and legacy platform transitions.
  • Bachelor’s degree in computer science, Engineering, Business, or equivalent experience.
  • Minimum 3 years of experience in IT with a strong focus on collaboration platforms and infrastructure.
  • Experience with Visual Studio, Microsoft Office 365, Entra ID (Azure AD), Zoom Workplace, and Unified Communications platforms.
  • Knowledge of VoIP and API integrations (e.g., Microsoft Graph API).
  • Automation & scripting skills (PowerShell, Python, Bash).
  • Problem solving, diagnostic, and troubleshooting excellence.
  • Requirements engineering and technical risk management skills.
  • Monitoring, alerting and license data analysis experience.
  • Basic to intermediate knowledge of Network Management.