CTI

System Administrator

CTI

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $75,000 - $104,000 per year

Job Level

Mid-LevelSenior

Tech Stack

AzureFirewallsJavaScriptVMware

About the role

  • Protect critical information, systems, and assets and assist in development of overall IT strategy
  • Build solutions, troubleshoot, implement new software and hardware, provide staff training, provide helpdesk support
  • Review plan and implement major and minor version upgrade, product fix packs for all systems
  • Plan and implement system wide security strategy, security measures, manage user access, monitor systems for threats, and respond to security incidents
  • Install, configure, and maintain software, hardware and operating systems on workstations, laptops, and servers
  • Monitor system performance, identify issues, and implement improvements
  • Install, support and maintain both physical and virtual network servers and appliances
  • Troubleshoot and resolve system and application issues in a timely manner
  • Maintain comprehensive documentation of system configurations, procedures, and changes; build an internal wiki with technical documentation, manuals, and diagrams
  • Develop reports for cost and projections of company tech services and equipment orders
  • Office 365, MS Dynamics, Azure, MS Exchange, administration and compliance
  • Perform Active Directory administrations, create user accounts/reset passwords in local AD and Azure AD, create sites and services
  • Continuously improve, maintain, evaluate Secure scores given by Microsoft Security Identity, Data, Device Apps
  • Develop, implement and maintain strong baseline standards for Microsoft Identity, Microsoft Data, Microsoft Intune Devices, Azure Apps and other infrastructure services
  • Administer network performance monitoring NPM and maintain the ticketing system and provide technical support
  • Perform system backups for future recovery and ensure security through access controls, backups and firewalls
  • Upgrade systems with new releases and models and promote collaboration with other staff members
  • Participate in implementation of new projects, ideas, and embody CIAT’s mission, vision, purpose and values

Requirements

  • 4+years of experience supporting Microsoft products and technology
  • 4 years of hands-on experience working with VMware /Hyper-V
  • Microsoft Azure and Office 365 experience preferred
  • Detailed oriented with excellent analytical and troubleshooting skills
  • Excellent verbal, written and documentation skills required
  • Ability to communicate effectively and professionally with other team members
  • Experience with backup, antivirus and anti-malware/spyware solutions
  • Problem solve rapidly and effectively, in a timely manner
  • Must have strong work ethic to work independently with minimal supervision
  • Excellent organizational skills while working on fast-paced environment
  • Ability to multi task
  • Works with a sense of urgency, while engaging and listening to experts
  • Exhibits a high degree of flexibility in adapting to a rapidly changing environment
  • Proficient in the use of standard Microsoft Office software products, including Outlook, Word, PowerPoint and Excel required
  • Strong commitment to providing superior service
  • Strong organizational and communication skills and the ability to manage multiple and rapidly changing priorities
  • Self-motivated with a strong work ethic; dedicated to quality, quantity, and timeliness of results
  • Able to handle sensitive information with a high degree of confidentiality
  • Possess high ethical standards, being an example of professionalism to others
  • Demonstrated ability to anticipate needs and exercise independent judgment
  • Position may require work responsibilities outside of normal business hours
  • Flexible to work longer hours to meet deadlines, if needed
  • Reliable transportation to go on campus, if required
  • Occasionally requires the ability to handle up to 100lbs with assistance