Communications

• Oversee a team of 4 communicators across 3 shifts, ensuring persistent 24/7 technical assistance to ICE's TAK infrastructure
• Design, deploy, and maintain the Immigration and Customs Enforcement Agency’s cloud TAK Server environments
• Assist with planning and execution of network and server environment upgrades and expansions
• Provide SME support for managing the Agency’s TAK Servers remotely and federating TAK networks with other federal agencies
• Collaborate with the Agency’s engineering and technical staff to ensure seamless integration of hardware, software, and firmware
• Install, configure, operate and maintain cloud infrastructure, software, and related capabilities
• Configure and manage operating systems (Windows and Linux), applications, networks, and network hardware
• Configure and manage distributed authentication services
• Ensure systems, operating systems, software and procedures adhere to government policies and security standards
• Assist in creating and maintaining network security policies, standards, and monitoring capabilities
• Implement and maintain backup operations, disaster recovery and business continuity plans
• Manage cloud-based services such as DNS, digital certificates, SAN/NAS storage, IP video, phone and camera services, and networked workstations
• Perform performance tuning, hardware upgrades and resource optimization
• Support and manage other TAK related services as needed

Senior Tactical Communications Subject Matter Expert

Financial Planning and Analysis

• Evaluates, reviews unpaid aid to students in accordance with federal, state, and school regulations, policies, and operating guidelines
• Assists with collection of documentation for Financial Aid Advisors, Financial Aid Coordinators and accounting
• Responsible for all financial aid reports, unpaid disbursements, and any financial aid adjustments required
• Analyzes and evaluates the financial viability of student accounts and adds all funding sources
• Reviews unpaid aid, collects missing documents, and assists in clearance of C-Codes and Verifications
• Completes follow up for financial aid advisors on new incoming students
• Maintains historic documents and data regarding financial aid files according to federal guidelines
• Adheres to FERPA and CIAT policy on release of records and information to third parties
• Reviews and assesses eligibility of applications for financial aid and exercises professional judgment on adjustments
• Reviews and signs approvals/disapprovals of loan applications, promissory notes, and other financial documents
• Conducts entrance counseling per school, state, federal guidelines
• Monitors, approves, and revises financial aid packaging for qualified applicants
• Provides information via phone and electronic chat to students and families regarding financial aid and account balances
• Records student account information in the student management system
• Places financial holds/locks for outstanding balances and works on payment plans and document clearance
• Uploads documents and works with FAS (third party) to ensure files are cleared for disbursement
• Produces required reporting to FAS in a timely manner
• Ensures student accounting/ledger information is accurate and up to date in student database
• Compiles documents and files for accreditations and internal/external audits
• Financially replans and contacts students falling on SAP 2
• Attends online training webinars on financial aid topics

Financial Enrollment Coordinator

Software Engineer

• Teach synchronous online courses via Microsoft Teams (live classes twice weekly)
• Plan and organize instruction to maximize student learning and engagement
• Modify instructional methods and strategies to meet diverse students' needs
• Employ appropriate teaching and learning strategies to communicate subject matter
• Maintain mastery of subject matter and stay current through professional development
• Ensure student database is fully updated and accurate regarding attendance and grades
• Maintain compliance with accreditation and scheduled class hours requirements
• Submit documentation: sign-in attendance, pre/post exams, lab sheets, student snapshots, and accreditation/state required documents
• Communicate requirements for textbooks, handouts, supplies, equipment, and exam vouchers
• Promote collaboration with staff and participate in implementation of new projects
• Adhere to CIAT business casual attire and institutional policies
• Work remotely from a home office environment and ensure data security and confidentiality

CTI

Senior Tactical Communications Subject Matter Expert

Financial Enrollment Coordinator

Adjunct Instructor, Software Development