Support Engineer

• Take an active role and participation as a CIAT student ambassador to participate in virtual events including new student orientation, certification workshops, and career services workshops
• Assist with student assignment, lab, and certification support through: Hosting individual and small group live, virtual support sessions
• Testing and contributing to lab documentation
• Virtual support for students needing assistance with PC Build Kit labs, networking labs, Amazon and Azure labs, and coding labs (lab assignments per student coordinator will vary based on coursework and/or certifications earned)
• Assist with CIAT website development initiatives including: Website UI/UX, browser, device compatibility, and navigation testing
• Student portal and pilot project testing
• Assist with Career Services tasks including: Reviewing Handshake employer profiles to ensure they meet department guidelines
• Evaluating job postings and industry trends
• Adhere to regulations as set forth by governing agencies and institutional policies.

Federal Work Study Student, Technical Support Coordinator

Financial Planning and Analysis

• Evaluates, approves, and awards financial aid to students in accordance with federal, state, and school regulations, policies, and operating guidelines.
• Assesses financial needs of students and advises students and/or parents regarding financial aid options, processes, and requirements.
• A dedicated Financial Advisor within the Military Division, helping active-duty personnel, reservists, and veterans navigate financial decisions unique to military life.
• Work closely with admission advisors to complete new enrollment packets each term.
• Maintains historical documents and data regarding financial aid files according to VA and federal guidelines.
• Adheres to and is knowledgeable of appropriate guidelines relating to FERPA and CIAT policy on the release of records and information to a third party.
• Reviews and assesses eligibility of applications for VA and financial aid when needed; exercises professional judgment to determine whether adjustments should be made.
• Reviews for accuracy and provide signature approval/disapproval of loan applications, promissory notes, and other financial documents for both VA and Title IV.
• In accordance with proof, and/or revise all financial aid packaging for all qualified applicants in accordance with federal, state, institutional and other policies, and procedures.
• Provide information on the telephone, video calls and through electronic chat, to students, prospective students, and families regarding student financial aid, and account balance.
• Conduct workshops and/or presentations to students, parents, and/or other interested parties on financial aid policy and procedural issues.
• Utilize the student management system and enrollment manager to record all student account information.
• Review DD214 and Certificate of Eligibility and collect all required documentation for all students utilizing benefits.

Financial Aid Advisor – Military Division

Account Manager

• Provides strategic leadership and oversight of institutional employer partnerships
• Responsible for building and sustaining relationships with local, regional, and national employers
• Developing and executing a comprehensive employer relations strategy
• Collaborating with departments to ensure alignment between employer pipelines and student placement readiness
• Analyzing placement data and employer feedback for continuous improvement

Director of Industry – Employer Partnerships

• Evaluates, approves, and awards financial aid to students in accordance with federal, state, and school regulations, policies, and operating guidelines
• Assesses financial needs of students and advises students and/or parents regarding financial aid options, processes, and requirements
• Analyzes and evaluates financial viability of students and families and provides advice and counsel regarding available financial aid opportunities, eligibility requirements, and the application process
• Work closely with admission advisors to complete new enrollment packets each term
• Maintains historic documents and data regarding financial aid files according to federal guidelines
• Adheres to and is knowledgeable of appropriate guidelines relating to FERPA and CIAT policy on the release of records and information to a third party
• Reviews and assesses eligibility of applications for financial aid; exercises professional judgment to determine whether adjustments should be made
• Reviews for accuracy and provides signature approval/disapproval of loan applications, promissory notes, and other financial documents
• Develop, modify, implement, and maintain the application intake and tracking process for proper documentation of all awards for audit trail
• Provide information on the telephone, video calls and through electronic chat, to students, prospective students, and families regarding student financial aid, and account balance
• Conduct workshops and/or presentations to students, parents, and/or other interested parties on financial aid policy and procedural issues
• Utilize the student management system to record all student account information
• Review the Finance section in ISIR and ensure documentation for all standards is complete, accurate and well written
• Identify areas of deficiency and bring creative solutions
• Work to financially clear all new student files before the start of the term by collecting documents to clear verifications/c-codes
• Provide financial projections within the school guidelines that are most favorable to students
• Upload documents and work with FAS (third party agency) to ensure all files are cleared and ready to be disbursed within a maximum of 45 days from the start of the program
• Adhere to CIAT’s compliance requirements to ensure all Federal, State, accreditation, and institutional policies and procedures are being met
• Follow communication guidelines to ensure high levels of customer service and professionalism
• Embody CIAT’s mission, vision, purpose, and values

Financial Aid Advisor

Medical Billing and Coding

• Available to teach synchronous online courses via Microsoft Teams
• Flexibility to teach during the day, or evenings and/or weekends, based on the course schedule
• Plan and organize instruction in ways that maximize student learning and engagement
• Ensure alignment of instructional strategies with CIAT’s adult learner framework, emphasizing certification readiness
• Modify, where appropriate, instructional methods and strategies to meet diverse student’s needs
• Employ appropriate teaching and learning strategies to communicate subject matter to students via a synchronous online format (Microsoft Teams)
• Actively maintain certification(s) in the subject area(s) taught through renewal
• Demonstrate a thorough and accurate knowledge of their field or discipline
• Connect their subject matter with related fields
• Stay current in their subject matter through professional development, through involvement in professional organizations, and attending professional meetings, conferences, or workshops
• Design, update, and align course materials with college standards for adult learners
• Select the instructional materials that align with course objectives
• Keep the curriculum up to date
• Review course material for accuracy and relevance, providing recommendations for improvements
• Ensure compliance with accreditation standards for instructional quality and education
• Ensure Student Database is fully updated and accurate at all times regarding student attendance and grade record information
• Maintain compliance with accreditation related to instructional and the quality of education, scheduled class hours requirements and CIAT policies and procedures
• Promote collaboration with other staff members and participate in the implementation of new projects, ideas, etc.
• Adhere to the CIAT business casual attire.

AAPC Certified Professional Coder, Bootcamp Instructor

• Available to teach synchronous online courses via Microsoft Teams
• Flexibility to teach during the day, or evenings and/or weekends, based on the course schedule
• Plan and organize instruction in ways that maximize student learning and engagement
• Ensure alignment of instructional strategies with CIAT’s adult learner framework, emphasizing certification readiness
• Modify instructional methods and strategies to meet diverse student needs
• Employ appropriate teaching and learning strategies to communicate subject matter to students via a synchronous online format (Microsoft Teams)
• Actively maintain certification(s) in the subject area(s) taught through renewal
• Demonstrate a thorough and accurate knowledge of their field or discipline
• Connect their subject matter with related fields
• Stay current in their subject matter through professional development, involvement in professional organizations, and attending professional meetings, conferences, or workshops
• Design, update, and align course materials with college standards for adult learners
• Ensure compliance with accreditation standards for instructional quality and education

AAPC Certified Professional Coder – CPC Bootcamp Instructor

Project Manager

• Coordinate projects and initiatives within the Evaluate portfolio.
• Maintain portfolio-level schedules, status trackers, and action-item logs.
• Provide senior-level administrative support including calendar management, meeting coordination, and documentation.
• Prepare leadership-ready summaries.
• Maintain portfolio SOPs, templates, and documentation.
• Track and report on key performance indicators (KPIs) for portfolio initiatives.
• Assist in preparing and reconciling budget reports and financial documentation.
• Support internal communication efforts by drafting updates, presentations, and status reports for leadership.

CTI