Financial Planning and Analysis

• Analyze and evaluate financial aid eligibility for continuing and returning students and provide guidance regarding FAFSA completion, federal financial aid, Title IV eligibility, verification requirements, student loans, and funding options
• Work closely with Admissions Advisors, Enrollment Coordinators, Records, and Student Services to complete re-enrollment and repeat enrollment packets each term
• Review ISIRs, verification documents, C-Codes, conflicting information, and other financial aid requirements to ensure compliance with federal regulations and institutional policies
• Maintain historic financial aid documents and student records according to federal, state, accreditation, and institutional guidelines
• Adhere to FERPA regulations and CIAT policy regarding release of student records and confidential information
• Review and assess student eligibility for financial aid and exercise professional judgment when appropriate
• Review for accuracy and provide approval/disapproval of loan applications, promissory notes, offer letters, and other financial aid documentation
• Develop, modify, implement, and maintain financial aid intake and tracking processes to ensure accurate documentation and audit readiness
• Monitor, review, and revise financial aid packaging for qualified applicants in accordance with federal, state, institutional, and other regulatory guidelines
• Provide student advising and support through phone calls, video meetings, email, and chat regarding financial aid, FAFSA, verification, student account balances, and re-enrollment questions
• Utilize student information systems and CRM platforms to document student communication, account activity, financial aid status, and follow-up items
• Review Finance sections in ASER and ensure documentation is complete, accurate, compliant, and clearly written
• Work to financially clear student files prior to the start of the term by collecting and reviewing verification documents, resolving C-Codes, and ensuring FAFSA requirements are complete
• Provide financial aid projections and funding plans within institutional guidelines that are most favorable to students while maintaining compliance
• Upload documents and work with FAS (third-party servicer) to ensure student files are cleared and eligible for disbursement within required timelines
• Ensure student account and ledger information remains accurate and updated in the student database
• Work closely with the Financial Aid Coordinator Manager to monitor weekly clearance rates, report completion, and student funding progress
• Monitor completion of FAFSA verification, C-Code resolution, NSLDS review, and other pending financial aid requirements
• Participate in file review processes and weekly meetings to ensure consistency, compliance, and timely student support
• Adhere to all CIAT compliance requirements to ensure Federal, State, accreditation, institutional, and Title IV policies and procedures are met
• Follow communication and customer service standards to ensure a positive student experience and high levels of professionalism
• Embody CIAT’s mission, vision, purpose, and values

Financial Aid Re-Entry Coordinator

Project Manager

• Teaching synchronous online courses via Microsoft Teams
• Flexibility to teach during the day, evenings, and/or weekends
• Plan and organize instruction maximizing student learning and engagement
• Ensure alignment of instructional strategies with CIAT’s adult learner framework
• Modify instructional methods and strategies to meet diverse student needs
• Actively maintain certification(s) in the subject area(s) taught through renewal
• Design, update, and align course materials with college standards for adult learners
• Review course material for accuracy and relevance
• Ensure compliance with accreditation standards for instructional quality

Project Management Professional – PMP Certification Instructor

Security Engineer

• Available to teach synchronous online courses via Microsoft Teams
• Plan and organize instruction in ways that maximize student learning and engagement
• Modify, where appropriate, instructional methods and strategies to meet diverse student’s needs
• Employ appropriate teaching and learning strategies to communicate subject matter to students
• Current certifications in subjects taught
• Lead applicable certification test preparation sessions once a term
• Provide regular student support sessions when needed
• Responsible for updating applicable course shells, master templates including syllabus, exams banks, discussion questions, assignments, and assessments
• Contribute to the selection and development of instructional materials in accordance with course objectives
• Contribute to maintaining currency of curriculum, syllabi, and textbooks
• Review training material/deliverables and provide recommendations on the accuracy of and relevancy of content of curriculum and performance support tools

Cyber Security Instructor

Recruitment

• Responsible for sourcing, screening, and recommending qualified candidates
• Embody and promote CIAT's values
• Build strong talent pipelines
• Coordinate with hiring managers
• Conduct interviews to assess candidate qualifications
• Support the pre-onboarding process
• Execute recruitment strategies to meet hiring goals
• Ensure all recruitment activities comply with company policies and relevant regulations

Talent Acquisition Specialist

Art Director

• Manage and support the creative direction and execution of CIAT brand assets across digital and print channels
• Ensure consistency and quality across all creative outputs, including website design, landing pages, advertising creatives, social media assets, email design, and video content
• Collaborate closely with other members of the marketing team to concept, develop, and execute integrated marketing campaigns that drive engagement and conversions
• Manage and prioritize all incoming creative requests, ensuring projects are delivered on time and aligned with business priorities
• Develop and maintain creative workflows, timelines, and project tracking systems to support efficient execution
• Provide ongoing coaching, mentorship, and professional development support to direct reports
• Conduct regular 1:1 meetings, performance check-ins, and career development planning with creative team members
• Delegate projects effectively while maintaining accountability for final deliverables and overall quality
• Execute hands-on creative work as needed, including graphic design, video editing, and light web design updates
• Manage the ongoing maintenance of CIAT’s brand identity, visual guidelines, and design systems
• Oversee the design and optimization of website pages and landing pages with a focus on user experience and conversion performance
• Contribute to conversion rate optimization (CRO) efforts by testing and improving creative elements such as layouts, messaging, and visual hierarchy
• Manage relationships with external creative vendors or freelancers as needed
• Ensure all creative assets align with CIAT’s compliance requirements, including Federal, State, accreditation, and institutional policies
• Partner with HR to coach and counsel employees as needed
• Manage and enforce timekeeping policies to ensure accuracy and timely processing of employee timecards
• Conduct timely, accurate, and fair performance reviews, free from bias
• Ensure a safe, secure, and ethical work environment
• Adhere to CIAT’s compliance requirements to ensure all Federal, State, accreditation, and institutional policies and procedures are being met
• Follow communication guidelines to ensure high levels of customer satisfaction and professionalism
• Embody CIAT’s mission, vision, purpose, and values

Creative Manager

ServiceNow

• Available to teach synchronous online courses via Microsoft Teams on Monday and Tuesday every week
• Plan and organize instruction in ways that maximize virtual student learning and engagement
• Modify, where appropriate, instructional methods and strategies to meet diverse student’s needs
• Employ appropriate teaching and learning strategies to communicate subject matter to students
• Collaborate with colleagues, attend meetings and academic initiatives for overall program improvement
• Stay current in their subject matter through professional development, involvement in professional organizations, and attending meetings, conferences, or workshops
• Keep updated with advancements and best practices in adult education and instructional design, participating in relevant workshops, conferences, and training sessions to enhance teaching skills and incorporate innovative methods into virtual course delivery
• Design, update, and align course materials with college standards for adult learners
• Develop hands-on labs, assessments, and other course materials, while evaluating their effectiveness
• Build and maintain course shells and templates, including syllabi, exams, discussions, assignments, and assessments
• Select the instructional materials that align with course objectives
• Review course material for accuracy and relevance, providing recommendations for improvements
• Promote collaboration with other staff members and participate in the implementation of new projects, ideas, etc.
• Adhere to CIAT business casual attire.

Workflow Deployment, ServiceNow Adjunct Instructor

• Available to teach synchronous online courses via Microsoft Teams on Monday and Tuesday every week
• Plan and organize instruction in ways that maximize virtual student learning and engagement
• Modify, where appropriate, instructional methods and strategies to meet diverse student’s needs
• Employ appropriate teaching and learning strategies to communicate subject matter to students
• Possess thorough and accurate knowledge of Service Now workflow deployment.
• Collaborate with colleagues, attend meetings and academic initiatives for overall program improvement
• Stay current in their subject matter through professional development, involvement in professional organizations, and attending meetings, conferences, or workshops
• Design, update, and align course materials with college standards for adult learners
• Develop hands-on labs, assessments, and other course materials, while evaluating their effectiveness
• Ensure compliance with accreditation standards for instructional quality and education

ServiceNow Adjunct Instructor

Marketing

• Lead, manage, and support a growing marketing team across key functions including email, social media, SEO, paid advertising, content, and partnerships.
• Oversee the day-to-day workflow of the marketing team, ensuring projects, campaigns, and deliverables are completed on time and aligned with priorities.
• Develop and maintain project timelines, task management systems, and team accountability processes.
• Act as the primary point of coordination between marketing team members, the Director of Marketing, and other CIAT department leaders.
• Collaborate closely with the Creative Manager to align messaging, creative assets, and campaign execution across all channels.
• Monitor team bandwidth and proactively adjust priorities and resources to meet business needs.
• Provide ongoing coaching, mentorship, and professional development support to direct reports.
• Conduct regular 1:1 meetings, performance check-ins, and career development planning with team members.

Marketing Manager

Operations

• Plan and execute daily dispatch schedules for approximately 5 crews of 2-5 team members
• Assign crews, vehicles, and routes to maximize efficiency and meet project timelines
• Make real time dispatch decisions related to staffing changes, delays, traffic, call outs, or job site issues
• Monitor job progress throughout the day and adjust plans as conditions change
• Escalate only unique, complex, or high-risk scenarios ranging from safety issues, project installation obstacles and customer concerns to the Director of Field Logistics as needed
• Maintain accurate and up to date dispatch records using IQ Coordinator (training provided)
• Provides updates to customers on delivery status, handling incoming calls and interacting directly with drivers and clients
• Keeping and organizing work requests, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
• Secure coverage for sick calls from drivers or installation team members
• Partner cross-functionally with other departments to keep account records updated and resolve customer issues
• Perform data entry and administrative tasks related to work orders, schedules, and job documentation
• Assist with reporting, tracking, and documentation using Microsoft Excel, Outlook, Word, and Teams
• Support coordination between project managers, facilities, and office operations
• Act as a professional and responsive liaison for internal stakeholders across teams
• Assist with miscellaneous operational and administrative projects as assigned
• Partner with the Facilities Manager and Experience Manager on basic site needs and events
• Help maintain a clean and welcoming café/breakroom area
• Replenish snacks and basic kitchen supplies
• Order office supplies as needed

Operations Coordinator

• Own the entire resale inventory lifecycle - intake, tagging, showroom placement, sale, and disposition - and keep inventory accurate, visible, and moving.
• Ensure all resale items are consistently tagged and tracked using AX Wrap / SnapTracker and shop sales tags.
• Routinely review inventory age and condition and take action on items that need pricing changes, promotion, relocation, or alternate disposition.
• Flag longer aged inventory (over 5 months) and make clear recommendations to leadership on next steps.
• Maintain and adjust showroom layouts and rack zones so the space stays organized, intuitive, and ready for customers.
• Act as a primary point of contact for walk in resale customers and Sales referred clients.
• Walk customers through available inventory, answer questions, and demonstrate basic product functionality (including task chair adjustments/demos).
• Make on the spot pricing or discount decisions within established guidelines to support sales and customer satisfaction.
• Coordinate directly with Sales, Design, Warehouse, and Operations on holds, pulls, pickups, deliveries, and resale timelines.
• Ensure every resale interaction reflects CRI’s values and commitment to thoughtful, customer centered service.
• Run daily resale operations and ensure tasks, schedules, and workflows are clear and executed consistently.
• Keep accurate records of inventory status, resale activity, and operational needs so information is easy to track and act on.
• Identify where resale processes break down or create unnecessary friction and propose practical improvements.
• Implement process changes that improve consistency, reduce errors, and make collaboration easier across teams.
• Stay in regular communication with the Align Warehouse team and leadership to remain aligned on priorities and daily needs
• Track resale activity and key operational inputs and support quarterly reporting on performance and revenue.
• Actively promote resale inventory internally, including highlighting slower moving items through Teams Product Depot or other agreed upon channels.
• After initial organizational improvements, support ongoing resale visibility through social media posts, email outreach, or other approved promotional efforts.

Resale Operations Lead

Frontend Engineer

• Develop, maintain, and optimize web applications using PHP/Laravel, WordPress, and NodeJS
• Collaborate with business stakeholders, graphic designers, QA, and other team members to define requirements
• Troubleshoot, profile, and optimize code to ensure high performance
• Monitor application health and implement timely fixes

Full Stack Web Developer

Human Resources

• The HR Specialist is responsible for supporting the company's human resources functions, including leave of absence processes, benefits administration, payroll, and compliance.
• Ensure compliance, data accuracy, and a high-quality employee experience by serving as a subject matter expert in benefits, leaves, and HR operations.
• Implement and continuously improve onboarding processes to enhance the new hire experience, ensure compliance, and promote integration into company culture.
• Coordinate start dates and onboarding logistics with candidates and hiring managers.
• Prepare, review, and process all new hire documentation, including I-9s, background checks, transcripts, certifications, and other required paperwork.
• Process benefit enrollments, life events, terminations, and system updates in HRIS and vendor platforms.
• Oversee the timekeeping system to ensure accurate recording of hours and compliance with labor laws.
• Manage all leave requests including FMLA, ADA, PDL, workers’ compensation, accommodations, and company-sponsored leave programs.
• Maintain accurate and compliant HR records, ensuring data integrity, confidentiality, and audit readiness.
• Support managers throughout employee leave processes.

CTI