ProArch

OT Systems Engineer

ProArch

contract

Posted on:

Origin:  • 🇺🇸 United States • New York

Visit company website
✨ AI Apply
Manual Apply

Job Level

SeniorLead

Tech Stack

AzureCloudDNSVMware

About the role

  • Client-focused Systems Engineer responsible for assessing, designing, implementing, securing, configuring, installing, and supporting IT/OT environments for customers
  • Collaborate with ProArch Sales and Consulting staff to design solutions that fit client business needs
  • Work under guidance of the Industry Solutions Program Manager to align technology with strategic goals and objectives
  • Plan, migrate, implement, and manage Windows Server, virtualization, Azure, Office 365, virtual desktop, backup/DR, management tools, and enterprise storage solutions
  • Perform strategic technology assessments including data gathering, analysis, and recommendations in an Energy setting
  • Align organization technology goals with business requirements and provide staged improvement solutions for Operational Technology systems
  • Troubleshoot network and system issues and participate in Incident Response activities
  • Collaborate with clients across verticals, third-party vendors, and internal teams
  • Develop product and solution recommendations for deliverables and presales opportunities; assist with budgeting and time estimation
  • Serve as contact point for escalation on Energy projects and provide mentoring and technical oversight to internal staff and customers
  • Produce concise project documentation, prepare and deliver presentations to diverse audiences, and maintain professional certifications
  • Collaborate with ProArch’s Security team to harden customer systems and make recommendations
  • Provide daily time accounting, monthly expense reports, and support project delivery; willingness to travel up to 50%

Requirements

  • Experience 10 years+ or associate's degree or better
  • Certifications: Microsoft, VMware, storage, and networking
  • Must pass a verbal and written technical assessment
  • Clean valid U.S. Issued Driver’s License
  • Willingness to travel up to 50% of time
  • Contact point for escalation regarding Energy projects and support
  • Supports ProArch’s Industry Solutions Manager with tasks related to the Energy business unit
  • Proven collaborator; ability to work individually and as part of a team
  • Mentoring, education, and technical oversight related to projects and new technologies to internal staff and customers
  • Divergent thinker that can provide creative and resourceful input to problems
  • Takes ownership of project, tasks, and client deliverables
  • Motivated, thorough, innovative, accurate, and articulate
  • Ability to prioritize effectively and handle shifting priorities professionally
  • Exemplary written and verbal communication skills
  • Produce project documentation in a concise and clear manner
  • Proven presentation preparation and delivery skills to a diverse audience from C-suite to end users
  • Maintain expertise in relevant solutions, products, and services; maintain and obtain professional certifications
  • Broad base of knowledge of the IT services industry and trends
  • Analysis and identify best practice gaps
  • Collaborate with Sales Management to identify sales opportunities, up-sell and cross-sell clients, proposal development, and close deals
  • Collaborate with ProArch’s Security team to harden and make recommendations to customers
  • Provide daily time accounting and monthly expense report submittal
  • Planning, migration, implementation, and management of Windows Server environments including Active Directory, DNS, DHCP, File Services/DFS, IIS, and Group Policy Objects/Hardening
  • Planning, implementation, and management of Microsoft Hyper-V and/or VMware vSphere environments
  • Planning, implementation, and management of Microsoft Azure IaaS, PaaS and Virtual Networking solutions
  • Planning and implementation of Microsoft Office 365 E-mail, SharePoint, Teams, and OneDrive
  • Planning and implementation of end-user virtual solutions including Remote Desktop Services (RDS), Azure Virtual Desktop (AVD), and VMware Horizon View
  • Implementation and management of backup technologies (image and file based), Disaster Recovery and replication (Veeam Enterprise, VMware Site Recovery Manager, Azure Site Recovery)
  • Implementation and administration of Microsoft Enterprise Management Tools such as Intune
  • Implementation and administration of Enterprise Storage (DELL/EMC, HP, Microsoft, VMware Software Defined Storage)
  • High level understanding of Switch, Routing, Wireless, and Firewall networking including Cisco, HP, Meraki, SonicWALL, and Barracuda
  • Experience providing OT security and support solutions for automation and control technologies and systems (DCS, PLCs, SCADA)
  • Understanding of industrial control protocols such as Modbus and DNP3
  • Troubleshooting network and system issues
  • Security best practices and system hardening
  • Experience in Incident Response
  • Ability to communicate complex IT/OT network systems and dataflows to stakeholders and provide analysis of risks, requirements, and responsibilities