People Operations

• Provides system and end user support for Oracle Cloud HCM application in a complex, dynamic environment
• Performs analysis and problem resolution
• Review quarterly releases, make recommendations and communicate changes & enhancements
• Provide production support across Oracle HCM modules (Core HR,ORC, Talent, Learning, Compensation, Benefits)
• Serve as an escalation point including, but not limited to, researching and resolving system configuration or integration issues, unexpected results or process flaws
• Plan for and support migrations, releases, upgrades and/or patches, including functionality and design review as well as end to end user testing
• Consult with functional owners to translate system needs into system requirements and effectively communicate system capabilities and limitations
• Develop, document, and maintain all current and new business process workflows for efficiency
• Communicate with project teams, business partners, and vendors
• Strong focus on the employee experience supporting self-service transactions
• Leverage Oracle AI technologies to streamline workflows, enhance decision-making, and identify opportunities for automation across the organization
• Experience in Oracle Transaction Business Intelligence (OTBI) and Oracle Business Intelligence Publisher (BIP)
• Manage personalization to ensure simple navigation and ease of use
• Develop test plans/scripts, execute testing scenarios and validate results

Senior Analyst, People Systems

• Lead and manage quarterly Oracle HCM Cloud releases
• Ensure timely review of Oracle documentation and plan for upcoming features
• Maintain system stability, performance, and data integrity
• Conduct thorough UAT with a focus on user experience and performance
• Deliver a modern, intuitive, AI-enabled user experience

Mgr People Systems

• Provides system and end user support for Oracle Cloud HCM application in a complex, dynamic environment.
• Performs analysis and problem resolution.
• Review quarterly releases, make recommendations and communicate changes & enhancements.
• Provide production support across Oracle HCM modules (Core HR, ORC, Talent, Learning, Compensation, Benefits).
• Serve as an escalation point including, but not limited to, researching and resolving system configuration or integration issues, unexpected results or process flaws.
• Plan for and support migrations, releases, upgrades and/or patches, including functionality and design review as well as end to end user testing.
• Consult with functional owners to translate system needs into system requirements and effectively communicate system capabilities and limitations.
• Develop, document, and maintain all current and new business process workflows for efficiency.
• Communicate with project teams, business partners, and vendors.
• Strong focus on the employee experience supporting self-service transactions.
• Leverage Oracle AI technologies to streamline workflows, enhance decision-making, and identify opportunities for automation across the organization.
• Experience in Oracle Transaction Business Intelligence (OTBI) and Oracle Business Intelligence Publisher (BIP).
• Manage personalization to ensure simple navigation and ease of use.
• Develop test plans/scripts, execute testing scenarios and validate results.
• Miscellaneous activities and responsibilities as assigned by manager.

• Lead and manage quarterly Oracle HCM Cloud releases, including impact assessments, feature enablement, regression testing, UAT coordination, and change readiness.
• Ensure timely review of Oracle “What’s New” documentation and proactively plan for upcoming Redwood, UX, and AI-enabled features.
• Maintain system stability, performance, and data integrity within a highly configurable SaaS environment.
• Monitor and interact in Oracle’s Customer Community and Ideas Lab
• Enable and configure Redwood functionality using Functional Setup Manager, profile options, and required scheduled processes aligning with Oracle’s future state design standards.
• Conduct thorough UAT with a focus on user experience, performance, accessibility, and adoption.
• Manage and oversee Redwood page customizations using Visual Builder Studio (Express and Advanced modes).
• Establish governance, deployment standards, version control, and upgrade-safe personalization practices.
• Deliver a modern, intuitive, AI-enabled user experience while minimizing technical debt and customizations.
• Partner with the People Systems team to implement and manage Redwood-based Guided Journeys to streamline HR processes and improve employee and manager experience.
• Own and administer Oracle Guided Learning, creating in-application guidance to support onboarding, change management, and continuous adoption.
• Leverage analytics from Guided Learning to identify adoption gaps and optimize content.