Senior Analyst, People Systems

CSX

Provides system support for Oracle Cloud HCM applications in a dynamic environment. Focused on analysis, problem resolution, and enhancing the employee experience.

Posted 5/14/2026full-timeRemote • Florida • 🇺🇸 United StatesSeniorWebsite

Tech Stack

Tools & technologies

CloudOracle

About the role

Key responsibilities & impact

Provides system and end user support for Oracle Cloud HCM application in a complex, dynamic environment
Performs analysis and problem resolution
Review quarterly releases, make recommendations and communicate changes & enhancements
Provide production support across Oracle HCM modules (Core HR,ORC, Talent, Learning, Compensation, Benefits)
Serve as an escalation point including, but not limited to, researching and resolving system configuration or integration issues, unexpected results or process flaws
Plan for and support migrations, releases, upgrades and/or patches, including functionality and design review as well as end to end user testing
Consult with functional owners to translate system needs into system requirements and effectively communicate system capabilities and limitations
Develop, document, and maintain all current and new business process workflows for efficiency
Communicate with project teams, business partners, and vendors
Strong focus on the employee experience supporting self-service transactions
Leverage Oracle AI technologies to streamline workflows, enhance decision-making, and identify opportunities for automation across the organization
Experience in Oracle Transaction Business Intelligence (OTBI) and Oracle Business Intelligence Publisher (BIP)
Manage personalization to ensure simple navigation and ease of use
Develop test plans/scripts, execute testing scenarios and validate results

Requirements

What you’ll need

Associates Degree
3 or more years of experience in Human Capital Management systems supporting, preferably within Oracle Cloud HCM (Fusion)
Knowledge of setup and support within Human Capital Management Systems, preferably Oracle Cloud HCM
Understand the HR business processes supported by the HR systems
Foundational knowledge of HR subject matter and services, including but not limited to benefits, compensation, talent acquisition, performance, and learning
Strong customer service, analytical and organizational skills with the ability to solve problems creatively
Ability to work effectively both independently and in a team environment.

Benefits

Comp & perks

Annual bonus opportunity
Comprehensive benefits package
Health plans
Wellness programs
Customizable coverage options

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

Oracle Cloud HCMOracle Transaction Business Intelligence (OTBI)Oracle Business Intelligence Publisher (BIP)system configurationintegration issuesbusiness process workflowstest planstesting scenariosproblem resolutionmigrations

Soft Skills

customer serviceanalytical skillsorganizational skillsproblem-solvingcommunicationteamworkindependencecreativityconsultationfocus on employee experience

Certifications

Associates Degree