CSG

Engagement Manager

CSG

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇧🇷 Brazil

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Job Level

Junior

About the role

  • Manages one to multiple small to medium projects and/or works with the main PM in executing the project.
  • Responsible for a function within the project, such as risk and issue management, reporting, etc. and can also be asked to manage projects end to end.
  • Involved in creating / providing input to the project initiation documentation, the delivery approach, and the internal program review and solution delivery review for internal program approval.
  • Deliver the project within the agreed budget, scope, and time, manage risks and issues, ensure quality of deliverables and documents, and implement the appropriate delivery practices and methods.
  • Create communication plans, facilitating meetings and forums, and establishing project infrastructure for information sharing with teams and stakeholders.
  • Creating or inputs into the project budget and resource forecast, and tracks the project delivery to budget, proactively managing issues and changes with the account lead.
  • Participate in initiatives that benefit the delivery practice or the CSG improvement.

Requirements

  • Bachelor’s degree or equivalent experience
  • Minimum of 1-3 years’ experience managing projects and/or service delivery
  • Ability to read, write, speak and understand the English language in a business environment
Benefits
  • Work from Home
  • Employee Belonging Groups
  • Medical / Dental / Life Insurance
  • Meal Voucher
  • Day-care benefits
  • Paid Vacation, Volunteer, Birthday, and Holiday Time Off
  • And so much more!

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
project managementrisk managementissue managementbudget managementresource forecastingquality assurancecommunication planningstakeholder managementproject documentationdelivery practices
Soft skills
leadershiporganizational skillscommunication skillsproblem-solvingcollaborationfacilitationproactive managementadaptabilityattention to detailtime management
Certifications
Bachelor's degree
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