Crystalia Glass LLC

Software Engineer

• **Responsibilities:**
• **1. eLearning Course Development**
• - Build and update interactive eLearning courses in Articulate Storyline and Rise (from storyboard/script to publish-ready modules).
• - Create and refine screens, interactions, triggers, animations using existing templates and brand guidelines.
• - Create/adjust supporting visuals (course graphics, simple diagrams, UI mockups) aligned with style guides.
• **2. Quality Assurance and Testing**
• - Test and troubleshoot course functionality, including navigation, triggers, and responsiveness.
• - Ensure consistent quality and usability across various devices and platforms.
• **3. LMS Management**
• - Package and maintain content in the LMS: SCORM publishing, version control, metadata, testing, re-uploads.
• - Own course file structure and source files (Storyline, assets, exports): naming conventions, backups, clean organization.
• **4. Collaboration and Support**
• - Coordinate with SMEs to collect inputs and clarify requirements; proactively follow up to unblock progress.
• - Participate in team projects, brainstorming sessions, tool pilots, and the development of new formats or methodologies.
• **5. Training sessions **
• - Facilitate onboarding and internal training sessions (virtual) using prepared materials and agendas.
• - Support session logistics (scheduling, joining instructions, materials distribution, attendance tracking).
• - Collect learner questions, document gaps/recurring issues, and escalate to the lead methodologist or SMEs when needed.
• - Support reinforcement after training (follow-up summaries, short refreshers, answering learner questions in Slack/email as aligned with process).

eLearning Developer – L&D Specialist