Utilizing detection tools to identify and action fraud or money laundering activities
Taking immediate preventative measures to reduce risk of loss to the company
Monitoring queues, conducting security reports, and other ad hoc tasks
Taking action and commenting on fraud or money laundering cases
Drafting and submitting responses to applicable subpoena requests
Investigating all criminal and suspicious activities directed toward the company and its clients ensuring that proper policy/procedures and legal requirements are followed
Preparing and presenting comprehensive status reports for management on all circumstances of high concern and final summaries reporting investigative results
Demonstrating proficiency in investigative practices: conducting interviews, collecting data, compiling documentation and evidence, maintaining accurate notes in case management
Collaborating with various internal departments to identify unusual activities and transactions and escalating them as required
Monitoring existing and emerging trends as they relate to the industry and develop strategies to protect the organization and its assets
Providing support and sharing knowledge across functions such as Customer Care and Compliance
Assessing ongoing work streams and providing feedback for operational improvements.
Requirements
1-3+ years of experience on a similar position is a must
Attention to detail
Strong analytical skills
Ability to be a self-starter, work under minimal supervision, and meet all goals within SLA
A multitasker, not afraid of highly dynamic environment and constant change
Fast learner with an eye to synthesize details and connect the dots between complex data relationships