Customer Support

• Build infrastructure to bring financial integrity to the crypto economy
• Help institutions, stablecoin issuers, and DeFi projects get the most out of Cryptio’s enterprise back office platform
• Deliver fast, empathetic, effective support via Plain
• Partner with Product, Engineering, and Sales to resolve issues and surface customer insights
• Report bugs, share feature requests, and champion the customer’s voice in product discussions
• Develop deep product expertise and help teammates with best practices and workarounds
• Own projects that improve our processes, documentation, and help center experience
• Drive measurable improvements to time to resolution and customer confidence

Customer Support Executive

Product Support Specialist – 12 Month Fixed Term Contract

Customer Support Administrator, EMEA

Customer Support

Senior Manager – Customer Services Major Initiatives

Senior Manager, Customer Services Model Office