Cryptio

Customer Support Executive

Cryptio

full-time

Posted on:

Location: 🇬🇧 United Kingdom

Visit company website
AI Apply
Apply

Job Level

Mid-LevelSenior

About the role

  • Build infrastructure to bring financial integrity to the crypto economy
  • Help institutions, stablecoin issuers, and DeFi projects get the most out of Cryptio’s enterprise back office platform
  • Deliver fast, empathetic, effective support via Plain
  • Partner with Product, Engineering, and Sales to resolve issues and surface customer insights
  • Report bugs, share feature requests, and champion the customer’s voice in product discussions
  • Develop deep product expertise and help teammates with best practices and workarounds
  • Own projects that improve our processes, documentation, and help center experience
  • Drive measurable improvements to time to resolution and customer confidence

Requirements

  • Is crypto native and can walk through an on chain transaction (for example on Etherscan)
  • Thrives on complexity over volume and is comfortable owning a tough ticket for days if needed
  • Communicates clearly and over communicates in remote settings, with a strong bias to action
  • Has excellent customer communication skills and enjoys digging into technical details
  • Is coachable, takes ownership, and shows initiative
  • Bonus experience with accounting, reconciliation, or finance workflows
Stryker

Product Support Specialist – Robotic & Manual

Stryker
Junior · Midfull-time🇬🇧 United Kingdom
Posted: 1 day agoSource: stryker.wd1.myworkdayjobs.com
Oner Active

Customer Experience Advisor

Oner Active
Mid · Seniorfull-time🇬🇧 United Kingdom
Posted: 1 day agoSource: apply.workable.com
ECIS, the Educational Collaborative for International Schools

Customer Support Representative

ECIS, the Educational Collaborative for International Schools
Mid · Seniorfull-time🇬🇧 United Kingdom
Posted: 2 days agoSource: apply.workable.com
Sedgwick

Customer Service Advisor – Part Time

Sedgwick
Mid · Seniorpart-time🇬🇧 United Kingdom
Posted: 3 days agoSource: sedgwick.wd1.myworkdayjobs.com
Paystone

Customer Support Agent

Paystone
Mid · Seniorfull-time$1k–$1k🇬🇧 United Kingdom
Posted: 3 days agoSource: paystone.applytojob.com
SQL