Cryptio

Account Manager

• Own the day-to-day relationships with our partner network (custodians, exchanges, accounting firms, staking providers, and more)
• Get embedded with partner sales teams and become genuinely top of mind
• Build the CRM, the sequencing, the outreach, the cadence — the whole engine
• Track partner performance and make it visible across the business
• Work with marketing on joint campaigns, events, and content
• Help develop new partnership verticals as we grow
• Show up at industry events and become a recognisable face in the ecosystem

Growth Owner – Partnerships

Operations

• Work directly with clients in external Slack channels during the data ingestion phase, driving investigations, reconciling balances, and resolving missing volume issues alongside the Enterprise Success Consultant.
• Work across large, complex client datasets to identify discrepancies, investigate root causes, and produce outputs that actually move things forward - not just surface the problem.
• Support Core and Broker delivery workflows as a specialist resource for data-related issues, maintaining deep context on the clients and datasets you're closest to.
• Help the Advisory team with operational workflows including recurring reconciliation, data validation, and exception resolution.
• Use AI tools actively to speed up investigations, automate repetitive data tasks, and improve how the team operates.
• Turn open issues into clear, well-scoped requests - with enough context that the next person can pick them up and run.
• Keep documentation sharp: process notes, issue summaries, handoff materials, and anything else that makes work predictable and easy to transfer.
• Surface blockers and risks early, coordinate across teams without losing context, and apply good judgment on when to resolve directly and when to escalate.

Delivery Operations Analyst

Consultant

• Lead onboarding and implementation for enterprise clients, from kick-off to post-go-live support
• Understand each client’s business model and help configure Cryptio to fit their workflows
• Map fund flows and align our platform with their reporting and finance stack
• Drive adoption by making clients confident, trained, and autonomous by the end of implementation
• Act as a trusted advisor, anticipating client needs and guiding them through challenges

Enterprise Solution Consultant

Solutions Engineer

• Own post-onboarding success for strategic and high-ARR customers (£40k+ ARR)
• Serve as the primary technical and operational advisor post go-live
• Build deep relationships with finance, operations, and executive stakeholders
• Lead health checks, business reviews, and success planning sessions
• Map complex fund flows and ensure Cryptio remains the central source of financial truth
• Advise on advanced crypto use cases (stablecoins, custody, DeFi, token operations, treasury)
• Partner with Account Managers to identify expansion, upsell, and new use cases
• Act as an escalation point for complex customer and technical challenges

Solutions Consultant

• Stay close to how digital asset accounting is evolving, whether that's new regulations, emerging standards, or shifts in how institutions are thinking about compliance, and help the team and our clients make sense of it
• Take genuinely complex accounting topics and make them accessible, through documentation, guidance, or just being the person who can explain it clearly
• Work directly with financial institutions to help them get to grips with digital asset accounting, from early strategy through to implementation
• Sit close to our product team and make sure what we build reflects how accounting actually works in practice
• Help our accounting partners get confident using Cryptio, through training, onboarding, and ongoing support
• Be the person internally that people turn to when a tricky accounting question comes up

Growth Owner – Partnerships

Delivery Operations Analyst

Enterprise Solution Consultant

Solutions Consultant

Advisory Solutions Consultant