Cruzeiro do Sul Educacional S/A

Systems Engineer

• - Desenvolver e manter aplicações utilizando Java (back-end) e Angular (front-end);
• - Implementar novas funcionalidades e evoluções em sistemas já existentes;
• - Realizar correções de bugs e atuar na manutenção preventiva e corretiva das aplicações;
• - Participar das cerimônias ágeis (planning, refinamento, daily e retrospectiva);
• - Realizar testes unitários e apoiar a garantia da qualidade das entregas;
• - Participar de code reviews, contribuindo para a qualidade e padronização do código;
• - Apoiar a identificação e resolução de problemas em ambiente produtivo;
• - Atuar em conjunto com Produto, UX e demais áreas na construção de soluções;
• - Realizar deploys e acompanhar o funcionamento das aplicações em ambiente produtivo;
• - Contribuir com melhorias técnicas, eficiência operacional e evolução das boas práticas do time.

Analista de Sistemas – Pleno

Outside Sales

• Recruit students through internal and external activities across all commercial channels (companies, schools, door-to-door, NGOs, fairs, events, guerrilla marketing, competitor entrance exams, public competitions, corporate events, etc.)
• Conduct external outreach at companies, schools, retail locations, NGOs, churches and other venues aligned with our services
• Act as an educational consultant, providing information about course offerings, duration, job market prospects and other relevant details
• Generate leads and/or direct prospects to the enrollment/registration websites
• Perform follow-up on client portfolios, enrollment commitments and commercial accounts (companies and schools)
• Prepare and organize materials for outreach (brochures, office supplies, etc.)
• Complete results reports in Excel.

Junior Outside Sales Analyst

Security Engineer

• Execute and improve monitoring, detection, and response activities for cybersecurity incidents.
• Continuously monitor networks, endpoints, applications, and critical assets, identifying anomalies and threats to information security.
• Detect and analyze attack attempts, suspicious behavior, exploitable vulnerabilities, malicious actions, and data leakage events.
• Triage, classify, and escalate security alerts according to criticality and business impact.
• Lead and support incident response processes from initial identification through containment, eradication, and recovery.
• Participate in cyber exercises, red/blue team simulations, and Capture the Flag (CTF) events with internal teams and external partners.
• Prepare technical and executive post-incident (post-mortem) reports, including root cause analysis and remediation recommendations.
• Perform proactive threat hunting based on hypotheses and threat intelligence (CTI/OSINT) to anticipate attack vectors before they materialize.
• Work with CTI and OSINT platforms and security ecosystem partners to collect and analyze indicators of compromise (IOCs).
• Monitor trends in cyber threats, critical vulnerabilities (CVEs), and TTPs mapped to the MITRE ATT&CK framework.
• Operate, configure, and maintain security solutions: SIEM, EDR/XDR, Firewalls, WAF, IDS/IPS, and Proxy.
• Contribute to the creation and tuning of detection rules, correlations, and alerts to reduce false positives under technical supervision.
• Perform cyber hygiene activities: configuration checks, patching/updates, and hardening of systems and services.
• Develop and review documentation, playbooks, runbooks, operational procedures, and cybersecurity standards.
• Support continuous improvement initiatives for the security program, promoting the evolution of SOC and CSIRT maturity.

Senior Cybersecurity Analyst – Cyber Defense

Financial Planning and Analysis

• Apoiar o controle de Contas a Receber, acompanhando saldos, movimentações, baixas, renegociações e exceções;
• Auxiliar no Back Office financeiro, realizando resoluções de chamados pertinentes;
• Participar de conciliações financeiras e contábeis, ajudando a identificar diferenças, inconsistências e oportunidades de correção de processo;
• Apoiar análises simples de efeito contábil da receita e provisões, entendendo o impacto financeiro dos eventos do negócio;
• Atualizar e manter planilhas, relatórios e controles operacionais, garantindo organização, rastreabilidade e confiabilidade da informação;
• Atuar com Excel e ferramentas de dados para organizar, validar e analisar bases financeiras;
• Interagir com áreas parceiras (contábil, faturamento, cobrança, TI), aprendendo o fluxo completo da receita;
• Contribuir com a documentação de processos e controles, apoiando a maturidade da governança financeira.

Analista Financeiro – Junior

Operations

• Provide in-person, telephone, email, or online system support, offering clarification on enrollments, re-enrollments, student financing, school transportation passes, academic email, document issuance, payments, deadlines, and regulations.
• Support the operational and administrative activities of the Student Service Center, ensuring the smooth operation of internal processes, efficient service delivery, and student satisfaction, as well as proposing continuous process improvements.
• Handle protocol-related requests for the Student Services Area, such as CAF and document verification, when requested by supervision.
• Maintain and organize physical and digital files related to students' academic records.

Operations Assistant

Analyst

• Atuar no apoio à área de inteligência de dados e planejamento estratégico, auxiliando na rotina de extração, tratamento e atualização de informações para o ecossistema educacional.
• Apoiar na implementação, desenvolvimento e aplicação de ferramentas de IA nas funções diárias (CloudIA - GPT - Gemini etc.);
• Apoiar em Power BI: Auxiliar na atualização e manutenção de painéis de performance existentes, aprendendo na prática as rotinas de tratamento de dados (ETL) e a lógica de construção visual;
• Atualizar relatórios operacionais e apoiar em análises utilizando fórmulas (PROCV, SE, etc.) e tabelas dinâmicas.
• Acompanhamento de KPIs de Call Center: Auxiliar no monitoramento diário e tabulação dos principais indicadores da operação (TMA, TME, Nível de Serviço, Taxa de Abandono, Ocupação e Produtividade);
• Extrair e Organizar dados: Executar rotinas de extração de bases de dados dos sistemas da empresa, com a oportunidade de dar os primeiros passos no aprendizado de consultas em SQL;
• Suportar a equipe: Organizar e preparar bases de dados limpas e confiáveis para garantir que os analistas seniores e a gestão tenham as informações corretas para análises complexas e tomadas de decisão.

Analista Administrativo

• Recruit students through internal and external activities across all commercial channels (companies, schools, door-to-door, NGOs, fairs, events, guerrilla marketing, competitor entrance exams, public exams/contests, corporate events, etc.);
• Carry out external activities at companies, schools, retail businesses, NGOs, churches, and other locations aligned with our services;
• Act as an educational consultant, providing information about course offerings, duration, job market prospects, and other relevant details;
• Generate leads and/or direct prospects to the enrollment websites;
• Perform follow-up on client portfolios, enrollment commitments, and commercial accounts (companies and schools);
• Organize materials for engagement (brochures, office supplies, etc.);
• Complete performance reports in Excel.