IT Monitoring Engineer – Site Reliability

CrowdStrike

full-time

Posted on: 9/22/2025

Origin: • 🇮🇳 India

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Mid-LevelSenior

AnsibleAWSCloudDockerGoogle Cloud PlatformKubernetesPrometheusPythonSplunkTerraform

About the role

Design, implement, and maintain monitoring solutions across infrastructure and applications
Configure alerting thresholds and define/track SLOs and error budgets for critical services
Create and maintain dashboards providing real-time visibility into system health
Participate in on-call rotation, lead incident response, and conduct post-incident reviews
Document incidents, resolutions, and lessons learned; refine incident response procedures
Develop automation, scripts, and self-healing systems to remediate common issues
Integrate monitoring tools with operational systems and CI/CD pipelines
Collaborate with development, infrastructure, and security teams and provide monitoring best practices
Analyze monitoring data, implement metrics, and contribute to monitoring strategy improvements

5+ years of experience with enterprise monitoring tools (Prometheus, LogicMonitor, Datadog, ThousandEyes, Zscaler Digital Experience (ZDX))
Strong proficiency in scripting languages (Python, Bash, PowerShell) for automation
Experience with log management platforms (ELK stack, Splunk, LogScale)
Working knowledge of cloud services monitoring (AWS CloudWatch, GCP)
Experience with application performance monitoring (APM), digital experience monitoring (DEM) and infrastructure monitoring
Knowledge of SRE principles, SLOs, error budgets, and incident management
Experience with automated alerting, remediation workflows, and CI/CD pipeline monitoring
Familiarity with Infrastructure as Code (Terraform, Ansible) and containerization (Docker, Kubernetes)
Strong incident triage, root cause analysis, and documentation skills
Experience participating in on-call rotations and emergency response
Shift Timings: 12PM - 9PM IST
Bonus: SRE, cloud platform, or monitoring tool certifications
Bonus: ITIL Foundation certification
Bonus: Bachelor's degree in Computer Science, Information Technology, or related field