Site Reliability Engineer

Fiserv

full-time

Posted on: 9/22/2025

Origin: • 🇺🇸 United States

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Mid-LevelSenior

AnsibleAWSAzureCloudGoogle Cloud PlatformGrafanaKubernetesPrometheusSplunkTerraform

About the role

Ensure the reliability, availability, and performance of critical business applications for Fiserv
Work closely with development, infrastructure, and support teams to build scalable systems and automate operational tasks
Design and implement solutions to improve the reliability and performance of enterprise applications
Develop and maintain monitoring, alerting, and telemetry systems for proactive incident detection and resolution
Lead and participate in incident response, root cause analysis, and post-mortem reviews
Automate repetitive tasks and processes using scripting and configuration management tools
Analyze system performance and usage trends to forecast and plan for future growth
Partner with development and infrastructure teams to ensure applications are designed with reliability and operability in mind
Support safe and efficient deployment of application changes through CI/CD pipelines and change control processes
Maintain clear and comprehensive documentation of systems, processes, and procedures

Bachelor’s degree in Computer Science, Engineering, or related field and/or equivalent military experience
6+ years of experience in SRE, DevOps, or IT Operations roles
6+ years of experience with monitoring tools such as Dynatrace, Splunk, ExtraHop, Prometheus, Grafana, or Datadog
6+ years of experience in scripting languages such as Ansible, Bash, or PowerShell
6+ years of experience with cloud platforms like AWS, Azure, or GCP, and container orchestration (e.g., Kubernetes)
Must be legally authorized to work in the U.S. without need for sponsorship, now or in the future
Familiarity with Infrastructure as Code tools like Terraform, Ansible, Harness, or Git (preferred)
Knowledge of application performance management (APM) tools (preferred)
Familiarity with database operations and performance tuning (preferred)
Certifications in cloud platforms or SRE/DevOps practices (preferred)
6+ years of experience with Premier applications, IBM iSeries, and/or Unisys (preferred)
All offers contingent on standard background checks