CrowdStrike

Field Partner Programs Readiness Manager, Remote

CrowdStrike

full-time

Posted on:

Origin:  • 🇺🇸 United States

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Salary

💰 $80,000 - $145,000 per year

Job Level

Mid-LevelSenior

Tech Stack

Cyber SecurityTableau

About the role

  • Manage theater training credits and vouchers, including reporting, utilization tracking, and ROI analysis
  • Monitor and provide insights on voucher/credit utilization to regional leaders, following up with Alliance managers on inactive partners
  • Oversee CrowdConnect partner training events, including coordination with Partner Marketing
  • Manage partner training event schedules and tracking alongside regional marketing teams
  • Own LMS (Docebo) non-self enrollment schedule for instructor-led courses, including logistics, setup, and reporting
  • Administer and analyze theater-level post-event survey responses
  • Lead Alliance field enablement covering programs, policies, processes, incentives, and tools (deal registration, partner portal, Crossbeam, etc.)
  • Host monthly updates and provide ongoing field Alliance support
  • Deliver new hire training on programs and processes (onboarding, sourcing, tagging, etc.)
  • Support field operations team with change management
  • Deliver regular partner experience updates to theater Alliances and Solution Architects on Readiness Programs & Initiatives, Incentives, Accelerate Tracks, and Operations
  • Serve as first point of contact for theater Alliances and Solution Architects, supporting requests and escalations related to Partner Program Readiness, Initiatives, and LMS
  • Collaborate with theater leadership on LMS training event requirements
  • Champion LMS implementation, managing instructor-led course scheduling and providing tool guidance to field teams
  • Own new hire training documentation and orientation, including program overview, processes, and organizational structure

Requirements

  • 4+ years experience in Partner/Channel Operations or Partner readiness/programs
  • Excellent interpersonal skills and proven ability to collaborate across multiple teams
  • Self-motivated with high attention to detail and process orientation
  • Excellent presentation, communication, and influencing skills
  • Proven expertise in LMS management
  • Proficiency in business applications including Excel, PowerPoint, Salesforce (Tableau preferred)
  • Ability to thrive in a fast-paced environment and manage through ambiguity and change
  • Curious mindset with commitment to improving partner and internal team experiences
  • Demonstrated capability in task optimization and prioritization