CrowdStrike

Readiness Manager, Field Partner Programs

CrowdStrike

full-time

Posted on:

Origin:  • 🇸🇬 Singapore

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Job Level

Mid-LevelSenior

Tech Stack

Cyber SecurityTableau

About the role

  • Manage theater training credits and vouchers, including reporting, utilisation tracking, and ROI analysis
  • Monitor and provide insights on voucher/credit utilisation to regional leaders and follow up with Alliance managers on inactive partners
  • Track and analyse regional spending patterns
  • Oversee CrowdConnect partner training events and coordinate with Partner Marketing and regional marketing teams
  • Own LMS (Docebo) non-self-enrollment schedule for instructor-led courses, including logistics, setup, and reporting
  • Administer and analyse theater-level post-event survey responses
  • Lead Alliance field enablement covering programs, policies, processes, incentives, and tools (deal registration, partner portal, Crossbeam, etc.)
  • Host monthly updates and provide ongoing field Alliance support
  • Deliver new hire training on programs and processes (onboarding, sourcing, tagging, etc.) and own new hire training documentation and orientation
  • Support field operations team with change management and champion LMS implementation
  • Deliver regular partner experience updates to theater for Alliances sales and Solution Architects and serve as first point of contact for requests and escalations related to Partner Program Readiness, Initiatives, and LMS

Requirements

  • Fluent communication skills in English required; proficiency in additional languages welcomed
  • 4+ years’ experience in Partner/Channel Operations or Partner readiness/programs
  • Excellent interpersonal skills and proven ability to collaborate across multiple teams
  • Self-motivated with high attention to detail and process orientation
  • Excellent presentation, communication, and influencing skills
  • Proven expertise in LMS management
  • Proficiency in business applications including Excel, PowerPoint, Salesforce (Tableau preferred)
  • Ability to thrive in a fast-paced environment and manage through ambiguity and change
  • Curious mindset with commitment to improving partner and internal team experiences
  • Demonstrated capability in task optimisation and prioritisation