Crocs, Inc.

Sales

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations
• Work closely with Store Management to achieve and exceed personal performance objectives through effective selling strategies
• Serve as a brand ambassador by sharing knowledge with consumers to elevate their experience

Sales Associate

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
• Assist with daily retail operations, including consumer service, POS system management, stock room management and replenishment, pricing and markdowns, loyalty program promotion, and maintaining store cleanliness and recovery standards
• Oversee store-wide operations, in partnership with Store Manager, by coordinating, delegating, and prioritizing tasks across all teams to ensure smooth execution and timely completion of daily responsibilities
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives
• Models best practices and partners with Store Management to drive sales performance, leveraging proven techniques to improve individual KPIs and inspire team success

Assistant Store Manager, Sales

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc.
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Lead by example on the sales floor, working closely with Store Management to achieve and exceed personal and team sales goals through effective selling strategies and consumer engagement
• Manage day-to-day team activities within your assigned area by delegating tasks, monitoring progress, and ensuring timely follow-up, while maintaining high service standards
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Team Lead, Sales

• Deliver outstanding service to our consumers using our C.H.A.R.M. service model
• Proactively contribute to creating an enjoyable team environment
• Learn & assist in various departments within the store
• Support team members in the daily execution of retail operations
• Lead by example and collaborate with Store Management to improve performance

Store Sales Associate

• Set 3-5 year growth strategies and manage annual operating plans.
• Own commercial performance across sell-in, sell-through, revenue, and profitability.
• Identify risks and opportunities, driving corrective actions with distributors.
• Ensure brand and product adoption across all markets and channels.
• Drive growth across Wholesale and DTC channels.
• Support seasonal go-to-market execution including line reviews and orderbook management.
• Ensure distributors align with brand standards across merchandising, retail execution and digital.
• Conduct regular business reviews and market visits to assess performance and brand execution.
• Partner with Product Merchandising to align assortments by market and channel.
• Collaborate with Marketing to execute regional campaigns and ensure brand consistency.
• Work with Planning on orders, inventory availability, delivery, and demand accuracy.
• Liaise with Finance on commercial agreements, credit, and budget management.
• Ensure annual store openings and refits with Franchise Retail.
• Manage sales forecasting and revenue projections to support commercial decision-making.
• Analyze sales, inventory, pricing and market trends to deliver insights and recommendations.
• Prepare clear reports and presentations for internal stakeholders and senior leadership.
• Execute distribution agreements and ensure policy and framework compliance.

Distributor Sales Manager

• Deliver outstanding consumer experiences using C.H.A.R.M service model
• Champion a positive team culture by sharing ideas and feedback
• Assist in all store departments, including POS management and merchandising
• Lead by example on the sales floor to achieve sales goals
• Manage day-to-day team activities, delegating tasks and monitoring progress
• Serve as a brand ambassador with product knowledge and brand initiatives
• Adhere to all Crocs policies including asset protection and compliance initiatives

Customer Support

• Manage legal vendors and matters within Simple Legal, our e-Billing platform, to ensure accuracy and compliance with company policies and requirements, including but not limited to: Reviewing and approving invoices, Validation of proper coding, Generating spend reports, Collaborating with regional billing specialists and outside counsel, and Working closely with internal accounting to ensure timely payments.
• Assist the legal team with additional projects and tasks as needed.

Legal Billing & Support Specialist – Contractor

Team Lead, Sales – Part Time

Manager

Assistant Store Manager

• Deliver outstanding consumer experiences by applying our C.H.A.R.M service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Work closely with Store Management to achieve and exceed personal performance objectives through effective selling strategies
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with Crocs
• Adhere to all Crocs policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives

Operations

• Deliver outstanding consumer experiences using the C.H.A.R.M service model
• Champion a positive team culture by sharing feedback
• Assist in all store departments, including POS management and customer service
• Lead by example on the sales floor and achieve team sales goals
• Manage day-to-day team activities and ensure high service standards
• Serve as a brand ambassador and share knowledge about products

Team Lead, Operations

• Deliver outstanding consumer experiences by applying our V.I.B.E.S service model
• Actively champion a positive team culture by sharing ideas, feedback, and concerns, while consistently demonstrating the core values of Crocs, Inc
• Actively assist in all store departments, including POS system management, customer service, merchandising, product placement, visual presentation, and stockroom operations, to create a seamless shopping experience
• Work closely with Store Management to achieve and exceed personal performance objectives through effective selling strategies
• Serve as a brand ambassador by staying informed about current product collaborations, launches, and brand initiatives, and sharing this knowledge with consumers to elevate their experience and connection with HEYDUDE
• Adhere to all HEYDUDE policies, including Asset Protection procedures, shortage prevention, inventory control, and compliance initiatives